
Volvo Cars Danbury
Danbury, CT
Filter Reviews by Keyword
By Type
Showing 214 reviews
Service Dept is great! They went beyond what was expected to have my car serviced even after the warranty was just up. I have never had any bad experiences with them. They went beyond what was expected to have my car serviced even after the warranty was just up. I have never had any bad experiences with them. More
oil leak 06xc70 at 179k miles took car in for oil leak they replaced cam seals and timing belt ($1100) still leaked. went back 1500 miles later with the same leak and at 179k miles took car in for oil leak they replaced cam seals and timing belt ($1100) still leaked. went back 1500 miles later with the same leak and they informed me we needed a new head gasket ($2700) and was not worth fixing. the car had 181k miles. took to a private Volvo specialist and they replaced the cam seals ($400) no leaks 200K miles More
Excellence !!!!! Rob Lollie and his service team provided me with outstanding service again! friendly,professional,and punctual ! Great service and great prices!!! I Rob Lollie and his service team provided me with outstanding service again! friendly,professional,and punctual ! Great service and great prices!!! I would never go anywhere else Thank you!!!! More
Kind, helpful service reasonably priced The staff and service advisors are always friendly, helpful and courteous at Volvo of Danbury. They are considerate of costs, my time.and are genuin The staff and service advisors are always friendly, helpful and courteous at Volvo of Danbury. They are considerate of costs, my time.and are genuinely eager to solve my problem. It's a pleasure doing business with Volvo of Danbury! More
Fantastic Service Department I have been a life long Volvo owner for thirty plus years. I have had my Volvo's serviced all over the United States and thought I had experienced the I have been a life long Volvo owner for thirty plus years. I have had my Volvo's serviced all over the United States and thought I had experienced the best service Volvo dealer have to offer. Recently while traveling through Connecticut my car died forcing me to be towed to the nearest Volvo dealer. Fortunately it was Volvo of Danbury. From the moment my call was received by Rob Lollie I knew I was in good hands. His professional demeanor and urgency to my situation had me back on the road in two hours. Its not often these days to find a business that takes the customers needs first and foremost but Rob Lollie and his team understand "True Customer Service". Thank You Volvo of Danbury!!!!!!!!!!!!! More
Taking customer service to the highest level I sent my daughter in to service my XC60 and Rob and Mike were so gracious and understanding that I cannot thank them enough. My daughter was made to I sent my daughter in to service my XC60 and Rob and Mike were so gracious and understanding that I cannot thank them enough. My daughter was made to feel comfortable and respected. They thoroughly explained the service work being performed and set her up with free Wi-Fi and a nice cup of tea ! My car is fixed and I can know I can feel confident when sending my daughter to service my car that she will be treated well. Thanks guys ! You really are terrific and I am telling my whole family. More
FIRST CLASS SERVICE! On my way out of town and my tire light came on. Volvo of Danbury was the closest service center. I explained my problem and my time crunch. With o On my way out of town and my tire light came on. Volvo of Danbury was the closest service center. I explained my problem and my time crunch. With out missing a beat they rushed my vehicle in and with out hesitation repaired my flat and got be back on the road. First Class Service all the way! More
Goodbye Volvo of Danbury It took 12 years to build my trust and loyalty towards Danbury Volvo and 3 Volvo's later, yet only 5 minutes to lose my trust and faith!! After my 50 It took 12 years to build my trust and loyalty towards Danbury Volvo and 3 Volvo's later, yet only 5 minutes to lose my trust and faith!! After my 50K service, Rob Lollie, Danbury Service Manager told me that my 60K would be complimentary due to my being charged erroneously in the past and because I am a "good and long standing customer." Rob told me that I would be "unable to take my car without paying my bill", but that, "I can take a loaner and go home to check my notes." I have paid ALL my bills in the past! That is the trust and loyalty I get from Danbury Volvo. Rob Lollie has conveniently forgotten his words. Goodbye Volvo!!! More
Clear Explanation I bought my Volvo S80T6 here. This was my first service visit and I am pleased with the way I was treated and the work done. Mike, the Service Advisor I bought my Volvo S80T6 here. This was my first service visit and I am pleased with the way I was treated and the work done. Mike, the Service Advisor was very clear in his explanation of work done. They washed the car, which was an added bonus! More
5 stars! One of the best service teams. Always helpful and friendly. Always cheerful and ready to answer any questions I have and always very accommodating. One of the best service teams. Always helpful and friendly. Always cheerful and ready to answer any questions I have and always very accommodating. Would def recommend this service center to others. More