Volvo Cars Charleston
Charleston, WV
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Good experience The first day I had the car a part of the sunroof broke off. The dealer was nice and quick to fix it. Everyone was nice. The first day I had the car a part of the sunroof broke off. The dealer was nice and quick to fix it. Everyone was nice. More
Great overall experience Love My Volvo! Sale person and concierge go out of their way to help and make everything a great experience. They treat you right! My new car still knows more than Sale person and concierge go out of their way to help and make everything a great experience. They treat you right! My new car still knows more than I do but Drew Thomas has been there to help me learn and Gerry Flynn has followed up on making sure I am happy with my new car. Also love how they took care of new plates and paperwork More
Amazing customer service! Gerry was great! Helpful and knowledgeable. Everything about my Volvo purchase was straight forward and easy. This was an out of state purchase an Gerry was great! Helpful and knowledgeable. Everything about my Volvo purchase was straight forward and easy. This was an out of state purchase and everyone at Astorg made it a smooth transaction from finding a car to signing the paperwork. I definitely will buy my next car here! More
A wonderful experience John Brown, the salesman, was incredibly knowledgeable, friendly and overall a fun guide to what could have been a stressful experience. Both the gent John Brown, the salesman, was incredibly knowledgeable, friendly and overall a fun guide to what could have been a stressful experience. Both the gentleman that processed the paperwork, and the gentleman that had us sign the paper work were both extra friendly and made us feel as though they genuinely cared about my wife and I. We have only had this vehicle for a few hours, and can tell that we will be a Volvo family from now on. More
Great experience, no hassles! Ryan Gilleran is a great person to deal with. He is very professional and knowledgeable. I had an easy, quick buying experience with no hassles. Ryan Gilleran is a great person to deal with. He is very professional and knowledgeable. I had an easy, quick buying experience with no hassles. More
Stellar car buying experience! Had a wonderful experience at Astorg Auto. Everyone was informative, knowledgeable, helpful and courteous. Assured me of continued care and service a Had a wonderful experience at Astorg Auto. Everyone was informative, knowledgeable, helpful and courteous. Assured me of continued care and service and have been very pleased to date. More
Fantastic customer experience! This dealership was so easy to work with. Ryan Gilleran was extremely responsive & most capable in answering all of my questions. He took the time to This dealership was so easy to work with. Ryan Gilleran was extremely responsive & most capable in answering all of my questions. He took the time to understand my needs & preferences in a vehicle, & he gave honest advice when I asked. The entire team I dealt with was terrific. I will be a repeat customer for sure! More
Worth the search I gave this dealership an excellent review because the staff was friendly and extremely helpful. Ryan really took his time to make me feel completely I gave this dealership an excellent review because the staff was friendly and extremely helpful. Ryan really took his time to make me feel completely comfortable with the decision that I was making. He answered questions and had a very open and positive personality. I came to the dealership to look at a specific vehicle, but they did not have the vehicle in stock. I was a little disappointed but Ryan pointed out a few vehicles that fit my personality. Needless to say, I found the vehicle that was just right for me. (Did I mention that I had been looking for the “right” car for about a year?) I did not purchase the car immediately, but waited a couple of weeks. Ryan kept in touch and worked well with me until I came to get the car. I am a proud owner of a S90 T6 😊. Once I purchased the car, the staff was very helpful in helping me get the financial end taken care of and they also had a very nice technical person to help me set up and understand the vehicle’s set up. I can’t remember his name, but he was very pleasant. More
Best car buying experience ever! I can't even begin to explain how amazing everyone at Astorg Auto is! Gerry Flynn is the absolute best, and all car salesmen should strive to be like I can't even begin to explain how amazing everyone at Astorg Auto is! Gerry Flynn is the absolute best, and all car salesmen should strive to be like him! In some cases, buying a car can be difficult, but when you buy through Astorg, I can assure you, you will never have a bad experience! More
Steven Reese and Astorg are a 5 Star Team Five years ago, I met Steven Reese when I purchased a Mercedes E-350 from this dealership. My experience, at that time, was so outstanding that it wo Five years ago, I met Steven Reese when I purchased a Mercedes E-350 from this dealership. My experience, at that time, was so outstanding that it would be hard to conceive working with anyone else, considering how effortless and seamless my transaction turned out to be. Throughout my course of ownership, their service department exceeded my expectations at every turn. Five years later, when I entered the market to purchase a Volvo S90 T6 Inscription, Steven was dogmatic in locating the exact car with the exact specs that I requested. His pride in his workplace and the integrity with which he does his job, brought me back to Astorg for this purchase. I cannot overstate Steven's knowledge, passion, professionalism, courtesy, honesty and patience. It is not hyperbole for me say that I unequivocally recommend Steven Reese and the dealership for whom he works. More