Volvo Cars Cape Cod, A Premier Company - Service Center
Hyannis, MA

208 Reviews of Volvo Cars Cape Cod, A Premier Company - Service Center
Excellent service Brought our 2012 XC60 in for service yesterday. I arrived an hour earlier than scheduled and asked for shuttle ride to local mall. Andrea arranged for Brought our 2012 XC60 in for service yesterday. I arrived an hour earlier than scheduled and asked for shuttle ride to local mall. Andrea arranged for the ride and we were on our way quickly. I thought the service being done might take a while but the work was completed in about an hour and a half. My experience during this visit was excellent. The staff is friendly and very accommodating to special requests. I could stay local for service but prefer to make the 30 minute drive to CC Volvo And know work will be done right the first time More
The dealership and service were great, fast and efficient. The customer service was very good and the car came back clean and fresh. Highly recommend. efficient. The customer service was very good and the car came back clean and fresh. Highly recommend. More
Excellent service, friendly staff As has always been my experience, my service was performed on time, for the price quoted, and to my complete satisfaction. I would gladly recommend Vo As has always been my experience, my service was performed on time, for the price quoted, and to my complete satisfaction. I would gladly recommend Volvo Cars Cape Cod. More
Andrea called me to let me know more work was needed to the car and it might be tied up for a couple of days. I just wish she had called to let us know there was going to be a delay due to getting the part the car and it might be tied up for a couple of days. I just wish she had called to let us know there was going to be a delay due to getting the parts. We had to call for an update. More
Follow up Under the current conditions Covid-19 not everything could be completed when I purchased my used 2015 XC-70. I was promised after the sale the concern Under the current conditions Covid-19 not everything could be completed when I purchased my used 2015 XC-70. I was promised after the sale the concerns I had about the cars condition (loose trim) and unfinished detailing would be done when they reopened. I rarely pay entirely for something and expect the provider to come through (money is a great motivator) but made an exception based on Harold Reilly's assurance. When things eased up and the service dept opened I asked about the follow-up work to be done and Harold arranged for it to be taken in right away. I took a little longer due to the need of a new part which they covered 100% of the cost but the work was 1st rate and the car returned looking like new. More
Great store supported by great management. Always a pleasure to work with any of the Volvo Cape Cod personnel. They are attentive, responsive and always professional with their approach to Customer ser pleasure to work with any of the Volvo Cape Cod personnel. They are attentive, responsive and always professional with their approach to Customer service. More
Reliable service. Fast and pleasant staff. Accommodating and professional. Needed a loaner in order to schedule service. Staff was able to meet my time frame without is Fast and pleasant staff. Accommodating and professional. Needed a loaner in order to schedule service. Staff was able to meet my time frame without issue. Very friendly. I felt that the staff valued my business. More
Helpful, Friendly Service Andrea and the team were able to help me after my car was towed here on a busy weekend. They went out of their way to look over my car quickly, so I k Andrea and the team were able to help me after my car was towed here on a busy weekend. They went out of their way to look over my car quickly, so I knew the extent and timeframe of the repairs (and I was able to quickly re-arrange my travel plans). I got regular updates, and communication over text was easy. I was nervous getting towed to a dealer, but the price was great. Thank you for getting my car moving again! More
Excellent customer service with quality work. Over the years I have received excellent customer service from Volvo of Cape Cod. Most recently from Andrea Jones. She is always friendly, knowledgea Over the years I have received excellent customer service from Volvo of Cape Cod. Most recently from Andrea Jones. She is always friendly, knowledgeable and follows up to confirm that my vehicles were serviced or repaired to my satisfaction. I know customer service is a difficult job and Andrea has the ability, confidence and expertise to make it look easy. More
I have bought 30 cars over the past 12 years and have never met a more attentive service department. The sales experience was fantastic as well! never met a more attentive service department. The sales experience was fantastic as well! More