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Volvo Cars Cape Cod, A Premier Company - Service Center

Hyannis, MA

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208 Reviews

208 Reviews of Volvo Cars Cape Cod, A Premier Company - Service Center

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November 27, 2023

I live only a few miles from a Volvo dealership here in Boston, but I chose to travel 100 miles to Volvo of Cape Cod based on very pleasant and professional experiences with this dealership. The folks in s More

by cfmccannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells, Rebekah Taber
April 23, 2023

Great staff, great service Very clean office and outstanding service Awesome work Easy to schedule the service More

by Virgilio Silva
Recommend Dealer
Yes
Employees Worked With
5
Apr 23, 2023 -

Volvo Cars Cape Cod responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volvo Cars Cape Cod. Bryan Wells - Service Manager bwells@drivepremier.com

April 22, 2023

Amazing experience. I came in with a check engine light and everyone went above and beyond to help me. Andrea was absolutely amazing. Kept me updated and went above and More

by Kjdin2913
Recommend Dealer
Yes
Employees Worked With
Andrea
Apr 23, 2023 -

Volvo Cars Cape Cod responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volvo Cars Cape Cod, we look forward to having you as a valued customer for many years to come! Bryan Wells - Service Manager bwells@drivepremier.com

April 22, 2023

They were on time. Let me promptly know what the issue was and were able to fix the issue while I waited. They were very friendly. I am very happy. More

by vjanssens00
Recommend Dealer
Yes
Employees Worked With
Andrea
Apr 23, 2023 -

Volvo Cars Cape Cod responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Wells - Service Manager bwells@drivepremier.com

April 22, 2023

Helpful, responsive, friendly, knowledgeable. The video was very helpful and the technician explained findings well More

by CARLINJOH
Recommend Dealer
Yes
Employees Worked With
Andrea
Apr 23, 2023 -

Volvo Cars Cape Cod responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volvo Cars Cape Cod to be a positive one. Please don't hesitate to reach out if you need anything else. Bryan Wells - Service Manager bwells@drivepremier.com

April 18, 2023

Fantastic customer service from setting up the appointment to calling with updates and approval requests, to helping me with a question before I left. I will go back every time I need service. More

by gerryshaw53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, Rebekah Taber
Apr 18, 2023 -

Volvo Cars Cape Cod responded

Thanks for sharing your thoughts about your experience with Volvo Cars Cape Cod. We appreciate your business and hope to see you again soon! Bryan Wells - Service Manager bwells@drivepremier.com

April 18, 2023

Bryan was overly helpful and attentive. Great representative for Volvo and the company. Andrea is the same when dealing with her. More

by AMEAGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells, Andrew Smith, Chris Laham
Apr 18, 2023 -

Volvo Cars Cape Cod responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Wells - Service Manager bwells@drivepremier.com

April 17, 2023

Got me in quickly to replace windshield and calibrate my safety systems on my V60 Cross Country More

by joelharms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Rebekah Taber
Apr 17, 2023 -

Volvo Cars Cape Cod responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volvo Cars Cape Cod. Bryan Wells - Service Manager bwells@drivepremier.com

April 15, 2023

Very good service and pleasant people working there wish car’s didn’t cost so much really would like new car! More

by Joanherlihy76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells, Rebekah Taber
Apr 16, 2023 -

Volvo Cars Cape Cod responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Wells - Service Manager bwells@drivepremier.com

April 14, 2023

Andrea is very friendly, attentive, communicative. Very easy to deal with and always remembers me as a customer. More

by jill14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
Apr 16, 2023 -

Volvo Cars Cape Cod responded

Thank you for choosing Volvo Cars Cape Cod. Your feedback and rating mean a lot to us. We're glad to hear that Andrea was able to help, and we hope to see you again! Bryan Wells - Service Manager bwells@drivepremier.com

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