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Volvo Cars Cape Cod

Hyannis, MA

Overview
Reviews
Vehicles
4.9
584 Reviews
Premier Companies offers the friendly individualized attention of a local store with best-in-class service to deliver a vehicle purchasing experience that exceeds expectations. We have proudly been in the automotive business serving our communities for over 30 years. As part of our initiative to constantly improve customer service, we eliminated the hassle, pressure, and wasted time of the traditional vehicle purchasing experience by developing our Premier Promise - negotiation free, transparent, market-based value that you deserve without all the hassles that have occurred in the past. This seamless & transparent process ensures all of our customers receive the finest value - every customer the same way, every time! Our Premier Promise is to provide negotiation-free value on every vehicle based on current market conditions. We created the Premier Pure Promise because we believe that customers want a fast, fair, and simple way to acquire their vehicles. Premier Pure Promise is not a quick sale with limited time to buy, these values are available on all of our vehicles, twenty-four hours a day, seven days a week to provide you with a fast, fair, and simple vehicle purchasing experience. Our Sales Client Advisors are skilled to assist you in obtaining the vehicle that best ts your needs. At Premier Companies, our non-commissioned Sales Client Advisors are compensated based on your customer satisfaction. Meaning, we provide our clients with all the information necessary to make a good decision and we ask that they reward us with their business. Our long-term commitment starts with sales and continues throughout your automotive ownership experience.
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270 North St

Hyannis, MA

02601

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Showing 584 reviews

March 04, 2023

Very friendly and keep you up to date with the progress of repairs. Comfortable waiting room during my 70K mile service. More

by Patty T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
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Mar 05, 2023 -

Volvo Cars Cape Cod responded

Thank you, Patty! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volvo Cars Cape Cod. Bryan Wells - Service Manager bwells@drivepremier.com

March 03, 2023

Very professional knowledgeable about product, responsive and provide prompt and accurate answers to questions related to my car. More

by BOB@BOBCHURCHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
Report | Print
Mar 05, 2023 -

Volvo Cars Cape Cod responded

Bob, Thank you for choosing Volvo Cars Cape Cod. Your feedback and rating mean a lot to us. We're glad Andrea was able to help, and we hope to see you again! Bryan Wells - Service Manager bwells@drivepremier.com

February 25, 2023

Everyone was very helpful and accommodating. I appreciated the video and explanation of what I needed. More

by Lois4liberty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, Rebekah Taber
Report | Print
Feb 26, 2023 -

Volvo Cars Cape Cod responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Wells - Service Manager bwells@drivepremier.com

February 25, 2023

Everyone is congenial and they provide excellent service whenever I go to this dealership, in both sales and maintenance. More

by plathelsie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells, Rebekah Taber
Report | Print
Feb 26, 2023 -

Volvo Cars Cape Cod responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Wells - Service Manager bwells@drivepremier.com

February 22, 2023

Rebekah was excellent. She was very helpful and explaining everything about my car. I appreciate her help. More

by SUE813
Recommend Dealer
Yes
Employees Worked With
Rebekah Taber
Report | Print
Feb 22, 2023 -

Volvo Cars Cape Cod responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Sue, and it's great to hear about your excellent experience here at Volvo Cars Cape Cod. Bryan Wells - Service Manager bwells@drivepremier.com

February 18, 2023

Rebekah was great. She managed to get my car serviced the day it was towed in, which was greatly appreciated. She kept me in touch every step if the way, And even ar More

by ljo
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, Rebekah Taber
Report | Print
Feb 19, 2023 -

Volvo Cars Cape Cod responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rebekah and our team, and we look forward to working with you again. Bryan Wells - Service Manager bwells@drivepremier.com

February 18, 2023

VERY PLEASED with the overall experience of service at Volvo Cape Cod. I live on an island(Nantucket) so have to send my car over on a ferry. They pick up the car at the ferry and take it back to the fe More

by ANNSTOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, Rebekah Taber
Report | Print
Feb 19, 2023 -

Volvo Cars Cape Cod responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Ann, and look forward to your next visit. Bryan Wells - Service Manager bwells@drivepremier.com

February 13, 2023

Service department is wonderful. It is always a pleasure to deal with the service people More

by holly.funk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Andrew Smith
Report | Print
Feb 14, 2023 -

Volvo Cars Cape Cod responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Holly, and we're happy to hear that we met your expectations. Thank you again for choosing Volvo Cars Cape Cod, we look forward to having you as one of our valued customers for many more years to come! Bryan Wells - Service Manager bwells@drivepremier.com

February 13, 2023

Professional and courteous service! A very positive experience for our first appointment, and appreciated the car wash coupon. More

by walsh.susan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells, Andrew Smith, Rebekah Taber
Report | Print
Feb 14, 2023 -

Volvo Cars Cape Cod responded

Thank you, Susan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volvo Cars Cape Cod. Bryan Wells - Service Manager bwells@drivepremier.com

February 12, 2023

Rebekah worked with me to identify a strange noise I was hearing in my Volvo. She and Andrew didn't ignore me or think I was foolish. They allowed me to video the noise and return for their assessment. I More

by di42na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, Rebekah Taber
Report | Print
Feb 12, 2023 -

Volvo Cars Cape Cod responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Wells - Service Manager bwells@drivepremier.com

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