
Volvo Cars Cape Cod
Hyannis, MA
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Our purchase of a 2017 Volvo XC60 T5 AWD Inscription SUV As previous and current Volvo owners, we were in the market for another Volvo. It was our first interest in a Volvo SUV and we had not visited this ow As previous and current Volvo owners, we were in the market for another Volvo. It was our first interest in a Volvo SUV and we had not visited this ownership group or Volvo dealership for sales, parts or service. We have lived upon Cape Cod since the early 1970's and continuously owned a Volvo auto since 1995. Each and every Volvo was purchased from South Shore Volvo in Norwell, Massachusetts. During our June 2018 car search, we received some text and e mail messages from this newly established Volvo dealership in Hyannis. Mr. Harold Reilly was the initial contact and on Friday, June 15, 2018, we visited the dealership to view a suggested match. Mr. Reilly redirected us to Client Advisor Derek Nickerson. Derek was a very polite, courteous and well spoken young man. He carefully listened to my wife's wishes regarding her Volvo SUV. He showed us the many internet and standard SUV features and informed us that the vehicle we were seeing had been located at their Plymouth, Massachusetts dealership and that he had personally driven it down to Hyannis for our perusal.. We stated that this particular vehicle was well suited to our needs and Derek quickly stated that he would arrange to get the vehicle ready for a test drive. After a very thorough test drive experience with Derek, we agreed that this was the Volvo XC60 for us. If you wish to have a professional, thorough, informative Volvo buying experience request Derek Nickerson. He is a 5 Star Volvo Client Advisor. More
Professional and courteous service Ethan went above and beyond to get my car directly to my doorstep. I especially appreciate not having to barter on the price, but I was pleasantly su Ethan went above and beyond to get my car directly to my doorstep. I especially appreciate not having to barter on the price, but I was pleasantly surprised at the level of service and attention given by my salesperson, Ethan. He knew what I wanted, found it and delivered it! The level of detail in the videos and reports he sent to meet made me feel very comfortable buying, even though I never saw the car. When he brought it to me it was in even better condition than I was expecting. I plan to buy my next car from this dealership and look forward to another stress free experience! More
Polished and professional We saw a used car on line st Volvo of Cape Cod. I emailed to set up a test drive and was told the car was about to go to be checked and detailed. It w We saw a used car on line st Volvo of Cape Cod. I emailed to set up a test drive and was told the car was about to go to be checked and detailed. It would be ready in a afternoon. We did not want to drive at that time. They said if we understood that it wasn’t cleaned etc we could come for a drive. We did. We liked it and our salesman, Ethan. He gave us a fair price and a good credit for our old car. We would recommend the dealership and its employees! More
Very professional and good “loyalty “ to customers We have bought 2 cars from Hyannis Volvo and very happy with customer service. We bought a car from Premier Mazda and worked with Ethan who was wonder We have bought 2 cars from Hyannis Volvo and very happy with customer service. We bought a car from Premier Mazda and worked with Ethan who was wonderful to work with and very accommodating. We found the car to be too small and traded it in for a Volvo and had the opportunity to work with Ethan again. He couldn’t have done more to make it a more pleasant experience. We love the car and Ethan’s dedication to making sure we were happy with our decision was the best. Very satisfied with the entire staff at Hyannis Volvo. More
Upbeat and Welcoming I was very comfortable dealing with my salesman, Ethan and the sales manager, Harold. They both were eager to address my questions and needs regardin I was very comfortable dealing with my salesman, Ethan and the sales manager, Harold. They both were eager to address my questions and needs regarding the new XC40. Ethan was great with follow through and made me feel appreciated as a potential customer. I hope to refer friends to him in the future. More
Quick and Easy I knew type of Volvo I wanted. The salesman ( Kenneth Scalia ) showed us three vehicles. We drove all three. Picked the Xc60 because it was big enough I knew type of Volvo I wanted. The salesman ( Kenneth Scalia ) showed us three vehicles. We drove all three. Picked the Xc60 because it was big enough and had low mileage for a 2017. More
Great customer service I worked with Michael Mullen. He was great to work with - informative, knowledgeable and very nice! He walked me through the process step by step, and I worked with Michael Mullen. He was great to work with - informative, knowledgeable and very nice! He walked me through the process step by step, and made it easy and enjoyable. More
Sales man was r excellent Ken was very personable and informative. He made the sales experience as enjoyable as ppssible. Would recommend him as DC the dealership to my friend Ken was very personable and informative. He made the sales experience as enjoyable as ppssible. Would recommend him as DC the dealership to my friends. More
Great service Good communication and follow thru highly recommend. Just bought my second car there. Sales agent worked hard to find thw specific car i wanted and ge Good communication and follow thru highly recommend. Just bought my second car there. Sales agent worked hard to find thw specific car i wanted and get it delivered More
Easy experience Staff knowledgeable and customer service oriented..more than fair as to final deal...all staff I worked with was very customer service oriente..no pr Staff knowledgeable and customer service oriented..more than fair as to final deal...all staff I worked with was very customer service oriente..no pressure was appreciated. More