
Volvo Cars Cape Cod
Hyannis, MA
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A++; Great customer experience; highly recommend!! A++. We had a great customer experience at Volvo Cars Cape Cod. Loved working with Mike Mullen, a true professional who cares about his clients and A++. We had a great customer experience at Volvo Cars Cape Cod. Loved working with Mike Mullen, a true professional who cares about his clients and customer service. All personnel (from showroom front desk to sales to finance to General Manager Harold Reilly) --- were extremely professional, polite, and friendly to us, from the moment we walked into the showroom. New customers to the dealership, we traded in our old vehicle and bought a “new” used one (neither of which was a Volvo). The used car we bought was priced competitively, and we received a good deal on our trade-in. It is a “haggle free” dealership, which we found refreshing, less stressful, and of value. Exceptional customer service. All personnel went above and beyond to address our concerns and meet our preferred timetable concerning the sale. Plus, customer waiting area is super clean, comfy, and accommodating. We look forward to working with Mike Mullen and the team at Volvo Cars Cape Cod in the future. Highly recommend. More
Car Buying Experience I needed a quick replacement for an older Volvo that was no longer safe to drive. All of the staff collaborated to put me into a 2017 V60 that met m I needed a quick replacement for an older Volvo that was no longer safe to drive. All of the staff collaborated to put me into a 2017 V60 that met my needs as far as safety and comfort. Ethan, the salesman, was particularly helpful, More
Back to Volvo Purchasing my new Volvo XC 60 with the capable assistance of Mike Mullen was a dream. He reached out when I made an inquiry but did not overwhelm me a Purchasing my new Volvo XC 60 with the capable assistance of Mike Mullen was a dream. He reached out when I made an inquiry but did not overwhelm me and he honored my timelines. When I had selected the car and packages I wanted he immediately found me a car and ultimately picked it up the day I needed it. He smoothly facilitated my trade-in, payment, registration and inspection. He managed all this in time for me to bring it to Nantucket for my 2 week vacation the next day. I cannot imagine a better experience. More
Very satisfied to date! Most satisfied with the salesman who sold me the 2019 Volvo (Model 90) and also very satisfied with the business manager who handled the paperwork upo Most satisfied with the salesman who sold me the 2019 Volvo (Model 90) and also very satisfied with the business manager who handled the paperwork upon pickup of the new vehicle! More
bought the car I wanted for the price i wanted, a volvo v60. Derek understood what I was looking for in a car, and we were able to put a fair deal together witnh the type of car I was interested in. He was respo Derek understood what I was looking for in a car, and we were able to put a fair deal together witnh the type of car I was interested in. He was responsive, and followed up the sale process with a couple of customer service calls to make sure I was happy with the car and whether anything else was needed. More
Excellent sales experience This is our seventh Volvo purchase, the first at Cape Cod Volvo/Premier. Mike Mullen did an excellent job of presenting options, lightly used xc60, a This is our seventh Volvo purchase, the first at Cape Cod Volvo/Premier. Mike Mullen did an excellent job of presenting options, lightly used xc60, and new xc60 T5 and T6 vehicles. WE settled on a new xc60 T5 and we are very pleased. More
The way to buy cars I love the no hassle buying process. We pretty much knew what we wanted, having done a lot of online research and we were treated with friendly, profe I love the no hassle buying process. We pretty much knew what we wanted, having done a lot of online research and we were treated with friendly, professional assistance, given the bottom line pricing and no hard sell. Our sales rep Derek Nickerson had a lot of information and was nice to deal with and extremely flexible. More
No Hassle Car Buying from different State I was looking for a Volvo Excellence new but was not in stock in Texas. I found the vehicle online at Volvo Cars Cape Cod. The car was priced very rea I was looking for a Volvo Excellence new but was not in stock in Texas. I found the vehicle online at Volvo Cars Cape Cod. The car was priced very reasonably already so avoided the typical haggling. I told Michael that it would take me about a month to decide. Michael followed up with me and we made a deal in 2 phone calls. The documentation was quick and easy. There was bit delay in delivery because its too far but the car arrived in best possible condition. I am more than just happy with the car and Mike's assistance. Mike responded to me even when he had a personal emergency and out of office. I then realized how important the customer relationship means for him. I strongly recommend Michael and Volvo Cars Cape Cod. More
Car buying Heaven Just bought a pre-owned vehicle from Volvo. Great atmosphere, very relaxing, no hassle. Fair prices on trade-in as well, and fantastic customer servi Just bought a pre-owned vehicle from Volvo. Great atmosphere, very relaxing, no hassle. Fair prices on trade-in as well, and fantastic customer service. Car I bought had a couple minor issues - not unexpected- and they fixed them all with no hassle, gave me a loaner car in the meantime. No need to cross the bridge if they have a car u like! More
Professional and honest Derek was a pleasure to work with. We walked in just looking at Volvo's without an appointment and were treated with a very knowledgeable and professi Derek was a pleasure to work with. We walked in just looking at Volvo's without an appointment and were treated with a very knowledgeable and professional experience. More