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Volvo Cars Cape Cod

Hyannis, MA

4.9
582 Reviews

270 North St

Hyannis, MA

02601

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Showing 582 reviews

March 17, 2020

Dealer maintenance is a huge rip off! Hyannis MA Volvo dealer told me I needed 3 cat converters for $10,292 + tax! I really only needed one O2 sensor. WON'T be back! My 2008 XC90 V8 has More

by kenandjan0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrea Jones
Mar 18, 2020 -

Volvo Cars Cape Cod responded

Janis... while we appreciate the opportunity to service your vehicle, please understand that replacing the O2 sensor will only delay the same occurrence as your vehicle efficiency code was the cat converter. Our Volvo Certified Master Technician is trained to diagnose the vehicle's condition and inform you of the information. We look forward to your next visit. - Bryan Wells, Service Manager

March 17, 2020

Excellent As Usual I am beginning my 4th year of sales and service with VolvoCarsCapeCod, and during that time I have consistently enjoyed prompt, thorough and efficient More

by DCW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Mar 18, 2020 -

Volvo Cars Cape Cod responded

Thank you so much for your loyal business! We appreciate you being a part of the Volvo Cars Cape Cod family, and we look forward to your next visit!

March 17, 2020

efficient, friendly, great communication Booked an appointment online. Andrea welcomed us when we arrived and promptly got us started. Communication was excellent. The car needed a couple of More

by rmc1744
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
Mar 18, 2020 -

Volvo Cars Cape Cod responded

Thank you for taking the time to leave us a review! We appreciate you choosing Volvo Cars Cape Cod for your service needs and we hope to work with you again in the future!

March 13, 2020

40,000 service Everyone at the dealership was friendly and professional. WiFi while I waited was definitely a plus. The work was done as promised within the time fr More

by briwendy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Mar 16, 2020 -

Volvo Cars Cape Cod responded

Thank you for the kind review! We appreciate you choosing Volvo Cars Cape Cod for your service needs, and we look forward to seeing you again in the future!

March 12, 2020

Generally provides good service The only fault is I had to pay for inspection of sunroof & tailgate locking mechanism even though I have complained every time going for service. More

by MFERREIRA3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Marshall, Andrea Jones
Mar 13, 2020 -

Volvo Cars Cape Cod responded

Thank you for taking the time to share this feedback; we will be passing it along to our team. We appreciate you choosing Volvo Cars Cape Cod for your service needs, and we look forward to your next visit!

March 12, 2020

Purchased certified XC60 This was a very positive experience. No sales pressure; Our salesman was extremely knowledgeable; We used the website to look at and review cars ahead More

by Alie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mullen, Andrea Jones
Mar 13, 2020 -

Volvo Cars Cape Cod responded

Thank you for the excellent review! We're glad you had an exceptional experience with our team here at Volvo Cars Cape Cod, and we hope we have the privilege of working with you again in the future. Take care and please don't hesitate to reach out if there's anything else we can do for you!

March 12, 2020

The navigation, radio, GPS, etc. stopped working. The dealership has an outstanding master tech (Ian) with whom has serviced my car since purchased. It was covered by warranty. The service tech, More

by RISIEGEL12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian (672) and Tech (111), Andrea Jones
Mar 13, 2020 -

Volvo Cars Cape Cod responded

Thank you for the kind comments - Ian & Andrea will be so happy to hear them! Your business is greatly appreciated by all of us here at Volvo Cars Cape Cod, and we look forward to your next visit!

March 05, 2020

Very pleasant experience. I am a long-time Volvo owner so there was no pressure; just folks trying to be helpful and match me with the right car. Particularly appreciate having most of the paperwork complete More

by kloos
Recommend Dealer
Yes
Employees Worked With
Kara Brunette (Business Mgr) 5 star!, Harold Reilly, Justin Thompson, Justin Thomson
Mar 05, 2020 -

Volvo Cars Cape Cod responded

Thank you for taking the time to share your experience! Your business is much appreciated by all of us here at Volvo Cars Cape Cod, and we hope you're loving your new vehicle so far. Take care and please don't hesitate to reach out if there's anything else we can do for you!

February 28, 2020

Couldn’t be happier. Harold and Derek treated us very well. We felt like we were being helped not sold. I especially liked that they were communicative and not over bearing. More

by smfitzy68
Recommend Dealer
Yes
Employees Worked With
Harold Reilly, Derek Nickerson
Mar 02, 2020 -

Volvo Cars Cape Cod responded

Thank you for taking the time to leave us a review! We're glad you had a great experience working with Harold and Derek and we'll be sure to share your kind comments with them. Your business is greatly appreciated by all of us here at Volvo Cars Cape Cod, and we hope to see you again!

February 25, 2020

Fantastic buying experience from start to finish. We were treated fairly and the dealership staff was extremely helpful and courteous. I would definitely recommend Volvo of Cape Cod. More

by pathfinder79
Recommend Dealer
Yes
Employees Worked With
Harold Reilly, Justin Thompson, Justin Thomson
Feb 26, 2020 -

Volvo Cars Cape Cod responded

Thank you for the kind review! Your business is greatly appreciated by all of us here at Volvo Cars Cape Cod, and we hope we have the opportunity to work with you again in the future. Take care and please don't hesitate to reach out if there's anything else we can do for you!

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