
Volvo Cars Cape Cod
Hyannis, MA
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oil change very attentive. pleasant experience, efficient, Nice waiting area, will definitely come back for next service, appreciate the snack while waiting Tha very attentive. pleasant experience, efficient, Nice waiting area, will definitely come back for next service, appreciate the snack while waiting Thank you for cleaning my car. More
My convertible roof was not working which was extremely upsetting . Andrea, Bryan and their team made this a great experience. They were so helpful and knowledgeable. I couldn’t be happier. My top is fully upsetting . Andrea, Bryan and their team made this a great experience. They were so helpful and knowledgeable. I couldn’t be happier. My top is fully functional again. More
Purchase of a Volvo XC60 We purchased a Volvo XC60 (2017 year), roughly 6 weeks ago. We had been shopping for newer models, but decided to try a 2017. An appointment was mad We purchased a Volvo XC60 (2017 year), roughly 6 weeks ago. We had been shopping for newer models, but decided to try a 2017. An appointment was made with Mike. He gave us a brief overview of the car, then gave us the keys to do a test drive. We loved the car. The technology didn’t overwhelm us, the ride was very nice, we liked how it handled. When we got back to the dealership and learned what they were offering in trade, we decided to move ahead. I am very happy with the car. Love all the features, and it is such a nice car to drive. Before we left the dealership with our new vehicle, Mike was so helpful in giving us a quick tutorial. We had to call him for more help in getting the garage door opener to work, he was more than happy to assist. I would recommend this dealership. They treated us well. More
1st used car purchase from a dealship I generally look elsewhere when shopping for used cars of which I've bought many. I don't hesitate looking 100-200 mile radius because I know what I w I generally look elsewhere when shopping for used cars of which I've bought many. I don't hesitate looking 100-200 mile radius because I know what I want and what to look out for. I found just what I had been looking for online, no more than 10 miles away in Hyannis. I made arrangements to see the 1 owner 2015 XC-70 and to test drive another similar model with a turbo. The sales manager let me try them both on my own, no pressure. It was a simple decision since the 2015 was in mint condition and the price was right. The car included a 5yr 100K power train warranty and they took care if the registration "in house" with just a call from my insurance company. Within a few days I had my car, title, inspection sticker and a full tank of gas delivered to my door. Because of the Covid 19 shutdown the car had not been detailed and there were a few bits of trim that needed to be secured but once that (C-19) eased up they accepted the return and made good 100% even after it had been long paid for. I don't have a single thing negative to say about Volvo of Cape Cod they treated me as well as if I had bought a new car from them. More
Always a pleasure to get my car serviced with Andrea and Bryan! They get my car scheduled in quick and they keep me updated the whole time. Bryan! They get my car scheduled in quick and they keep me updated the whole time. More
Volvo Cape Cod Went Above and Beyond! When we retrieved our car after coming back from Nantucket, we had a "Check Engine" warning. As we had a 16-hour trip ahead of us, we called Volvo Cap When we retrieved our car after coming back from Nantucket, we had a "Check Engine" warning. As we had a 16-hour trip ahead of us, we called Volvo Cape Cod to see if they could help us. It was our lucky day when Andrea Jones, a service advisor, answered the phone - she told us to come in immediately and that she would squeeze us in to see whether the problem was urgent or if we could look into it later. Within 15 minutes she explained the problem to us (rodents had chewed through our air hose!), and within less than 2 hours we were back on the road! Now, that is called service!!! Thank you Andrea Jones! You were a lifesaver!!! More
It’s a pleasure working with this dealership. They went out of their way to put a deal together quick and easy. I would buy another vehicle from them in a heartbeat. out of their way to put a deal together quick and easy. I would buy another vehicle from them in a heartbeat. More
Professional, honest and trustworthy The technical service staff has my best interest at hand.They found other items that needed attention and corrected them. When I left I felt my car is The technical service staff has my best interest at hand.They found other items that needed attention and corrected them. When I left I felt my car is in excellent condition. More
Mercedes needed new water pump. Said she would call with an estimate, but did not. Water pump and some extras covered by my Extended Service Warranty. Discrepancy over pulley that they said was not covere an estimate, but did not. Water pump and some extras covered by my Extended Service Warranty. Discrepancy over pulley that they said was not covered. Told me to call the Warranty Comany myself, which I did. Thought the Service Agent should have negotiated this issue with the Warranty Company. I mean, I paid over $3000. for the Extended Warranty, and someone made a nice commission on it, so I was expecting more. Other than that, all good. More
This is the first Volvo I have purchased after having many vehicles including BMWs. I can not state enough what fantastic service I have received from the sale to my first year maintenance. Great custo many vehicles including BMWs. I can not state enough what fantastic service I have received from the sale to my first year maintenance. Great customer service!! More