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Volvo Cars Cape Cod

Hyannis, MA

4.9
584 Reviews
Premier Companies offers the friendly individualized attention of a local store with best-in-class service to deliver a vehicle purchasing experience that exceeds expectations. We have proudly been in the automotive business serving our communities for over 30 years. As part of our initiative to constantly improve customer service, we eliminated the hassle, pressure, and wasted time of the traditional vehicle purchasing experience by developing our Premier Promise - negotiation free, transparent, market-based value that you deserve without all the hassles that have occurred in the past. This seamless & transparent process ensures all of our customers receive the finest value - every customer the same way, every time! Our Premier Promise is to provide negotiation-free value on every vehicle based on current market conditions. We created the Premier Pure Promise because we believe that customers want a fast, fair, and simple way to acquire their vehicles. Premier Pure Promise is not a quick sale with limited time to buy, these values are available on all of our vehicles, twenty-four hours a day, seven days a week to provide you with a fast, fair, and simple vehicle purchasing experience. Our Sales Client Advisors are skilled to assist you in obtaining the vehicle that best ts your needs. At Premier Companies, our non-commissioned Sales Client Advisors are compensated based on your customer satisfaction. Meaning, we provide our clients with all the information necessary to make a good decision and we ask that they reward us with their business. Our long-term commitment starts with sales and continues throughout your automotive ownership experience.
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270 North St

Hyannis, MA

02601

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Showing 584 reviews

August 10, 2021

We have been buying vehicles for 50 years, I worked at a dealership in Worcester before that and had nothing but terrible experiences. Mike made our experience at Premier wonderful. He didn’t miss lead us, More

by Paul.favulli
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dumas was very efficient and sccurate, Michael Mullen
Aug 11, 2021 -

Volvo Cars Cape Cod responded

Hi, Paul! The team is delighted that your experience with us at Volvo Cars Cape Cod was wonderful. We appreciate the positive star rating, and thank you for sharing about your visit. We look forward to seeing you again.

August 09, 2021

Excellent customer service. Attentive, honest, courteous. I’d buy from Mark Cadin anytime. Paul is finance very helpful! I’ve had Volvos for 20 years but first time buying from here. Wonderful experience. More

by tsperry426
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Nickerson, Mark Cadin, Paul Dumas
Aug 10, 2021 -

Volvo Cars Cape Cod responded

Hi there, Thank you for telling us about your excellent customer service. It is wonderful to hear that our team were attentive, courteous and honest whilst working with you. Enjoy your purchase and thank you for choosing Volvo Cars Cape Cod and we forward to working with you in the future.

August 08, 2021

This dealership went above and beyond. I had a problem with a Volvo I purchased from another dealership but they helped me as if I was their customer. Bryan in service was kind and understanding trying to More

by Jacqueline Ebone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wells
Aug 10, 2021 -

Volvo Cars Cape Cod responded

Thank you for sharing your feedback with us, Jacqueline! We are happy to learn that the Volvo Cars Cape Cod Service Team was able to diagnose your Volvo and get you back on the road safely. We appreciate your recommendation; you are welcome back at any time.

August 07, 2021

Sales rep was Derek : knowledgeable: well groomed: greeting with a smile: no pressure: take your time. Patience with a senior citizen More

by Joanblagdon
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr dumas, Michael Mullen, Derek Nickerson
Aug 08, 2021 -

Volvo Cars Cape Cod responded

Hi there, Thank you for your positive review. It is nice to know that our team were knowledgeable and created a pressure free environment for you. Enjoy your purchase and thank you for choosing Volvo Cars Cape Cod. Know that we are always here for you.

August 03, 2021

Mike Mullen and Paul Dumas were incredibly helpful and kind to work with. I appreciate their professionalism and willingness to go the extra mile for me. More

by julesbateman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mullen, Paul Dumas
Aug 04, 2021 -

Volvo Cars Cape Cod responded

Hi Jules, Thank you for sharing your positive review. We are thrilled that our team were incredibly helpful and went the extra mile for you. Thank you for choosing Volvo Cars Cape Cod and we hope to continue to assist with all of your future automotive needs.

July 29, 2021

Derek was knowledgeable and responsive and professional from start to finish. I’m grateful to have done business with him and Volvo of Cape Cod More

by Rs2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receptionists was very nice too, Derek Nickerson, Paul Dumas
Jul 30, 2021 -

Volvo Cars Cape Cod responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us, and our Sales and Service Teams at Volvo Cars Cape Cod are always here to help!

July 19, 2021

Mark made buying my Volvo easy, stress free and uncomplicated. He provided a thorough walk through of all the features that my new car has to offer. More

by Newvolvoowner
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordyn was very professional when answering the phone and directing my calls, Mark Cadin, Paul Dumas
Jul 19, 2021 -

Volvo Cars Cape Cod responded

Hi there, thanks for the kind words for our team at Volvo Cars Cape Cod! We're glad to have helped you with your vehicle needs. Congratulations on your new Volvo! We hope you enjoy it.

July 02, 2021

Sale process and delivery went very smoothly. Everything on schedule. Good sales and service experience in the past. Definitely recommend More

by Mampy7
Recommend Dealer
Yes
Employees Worked With
Harold Reilly, Mark Cadin, Bryan Wells, Paul Dumas
Jul 03, 2021 -

Volvo Cars Cape Cod responded

It's wonderful to know that you had a great experience with both our Sales and Service Teams. We look forward to your next visit at Volvo Cars Cape Cod.

June 30, 2021

Minimum negotiation on price. Clear process.. Mike was super helpful and highly responsive (before we came he identified the car at affiliate dealership and brought it in). Very customer oriented More

by Philip.alphonse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mullen, Paul Dumas
Jul 02, 2021 -

Volvo Cars Cape Cod responded

Hi there, Thank you for your positive review. We are thrilled you had a professional and helpful experience with our sales team here at Volvo Cars Cape Cod. We are looking forward to your next visit with us for any of your automotive needs.

June 25, 2021

Great experience! I knew the model I wanted and there were many choices on the lot. Mark Cadin was so helpful, narrowing down the options so I was able to get the right car. More

by Ellenmuglia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mullen, Derek Nickerson, Mark Cadin, Andrew Smith, Paul Dumas
Jun 26, 2021 -

Volvo Cars Cape Cod responded

Glad to learn that you enjoyed your time at Volvo Cars Cape Cod. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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