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Volvo Cars Cape Cod

Hyannis, MA

Overview
Reviews
Vehicles
4.9
584 Reviews
Premier Companies offers the friendly individualized attention of a local store with best-in-class service to deliver a vehicle purchasing experience that exceeds expectations. We have proudly been in the automotive business serving our communities for over 30 years. As part of our initiative to constantly improve customer service, we eliminated the hassle, pressure, and wasted time of the traditional vehicle purchasing experience by developing our Premier Promise - negotiation free, transparent, market-based value that you deserve without all the hassles that have occurred in the past. This seamless & transparent process ensures all of our customers receive the finest value - every customer the same way, every time! Our Premier Promise is to provide negotiation-free value on every vehicle based on current market conditions. We created the Premier Pure Promise because we believe that customers want a fast, fair, and simple way to acquire their vehicles. Premier Pure Promise is not a quick sale with limited time to buy, these values are available on all of our vehicles, twenty-four hours a day, seven days a week to provide you with a fast, fair, and simple vehicle purchasing experience. Our Sales Client Advisors are skilled to assist you in obtaining the vehicle that best ts your needs. At Premier Companies, our non-commissioned Sales Client Advisors are compensated based on your customer satisfaction. Meaning, we provide our clients with all the information necessary to make a good decision and we ask that they reward us with their business. Our long-term commitment starts with sales and continues throughout your automotive ownership experience.
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270 North St

Hyannis, MA

02601

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Showing 584 reviews

January 22, 2023

Hello, whenever I go to Volvo I am very well attended and especially by Andrea who is always very attentive More

by kalinkadelucena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
Report | Print
Jan 23, 2023 -

Volvo Cars Cape Cod responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Wells - Service Manager bwells@drivepremier.com

January 21, 2023

very happy with the service and the video of the completion of service on my car. love the ease of this appointmemt. More

by BOBBIE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells, Andrew Smith, Rebekah Taber
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Jan 23, 2023 -

Volvo Cars Cape Cod responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Bobbie, please let us know. Bryan Wells - Service Manager bwells@drivepremier.com

January 21, 2023

While everyone was very nice, there was no reminder sticker as to when my next service is due except for needing brakes. Also other Volvo dealerships wash my car. More

by gjmaiolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Rebekah Taber
Report | Print
Jan 23, 2023 -

Volvo Cars Cape Cod responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Bryan Wells - Service Manager bwells@drivepremier.com

January 19, 2023

Recently purchased a used Volvo. Vehicle was priced right, sales rep and financial manager were easy to work with. More

by Jim Markham jute
Recommend Dealer
Yes
Employees Worked With
Jason, Christine Barboza
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Jan 19, 2023 -

Volvo Cars Cape Cod responded

Thank you for choosing Volvo Cars Cape Cod. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bryan Wells - Sales Manager bwells@drivepremier.com

January 19, 2023

The staff was extremely friendly & the work was completed in a very timely manner, overall we were very happy More

by MIKE.ROONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Andrew Smith, Rebekah Taber
Report | Print
Jan 19, 2023 -

Volvo Cars Cape Cod responded

Thank you for choosing Volvo Cars Cape Cod. We truly appreciate your business and look forward to having you as one of our valued customers for many more years to come! Bryan Wells - Sales Manager bwells@drivepremier.com

January 19, 2023

Great quick service - awesome job! The detailed video was a nice touch! Very happy with your fine work! More

by SAKWIETNIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Reilly, Andrea Jones, Bryan Wells, Andrew Smith, Rebekah Taber
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Jan 19, 2023 -

Volvo Cars Cape Cod responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volvo Cars Cape Cod. Bryan Wells - Sales Manager bwells@drivepremier.com

January 18, 2023

They are great but need loaners back. I spent $70 on Ubers for a warranty repair. Don’t let Covid and supply be an excuse. I think a loaner is a peel of being a Volvo owner. Luxury car an More

by NRADDEN97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, Rebekah Taber
Report | Print
Jan 19, 2023 -

Volvo Cars Cape Cod responded

Providing a five srar experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Bryan Wells - Sales Manager bwells@drivepremier.com

Jan 19, 2023 -

Volvo Cars Cape Cod responded

Thank you for this feedback. We're very sorry to see that you didn't have a 5-star experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Bryan Wells - Sales Manager bwells@drivepremier.com

January 17, 2023

Clean everyone ther is wiling to assist you! Very friendly family orientated. Answered all your questions. Returns calls promptly More

by Jscarpi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells, Andrew Smith, Rebekah Taber
Report | Print
Jan 18, 2023 -

Volvo Cars Cape Cod responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Wells - Sales Manager bwells@drivepremier.com

January 17, 2023

Volvo was ready for me at our 9am reservation, did the necessary work and sent me a video of what saw under my car. Dry happy with Premier Volvo! More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells, Andrew Smith, Rebekah Taber
Report | Print
Jan 18, 2023 -

Volvo Cars Cape Cod responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Bill, and we are thrilled that you found your experience with us here at Volvo Cars Cape Cod to be a positive one. Please don't hesitate to reach out if you need anything else. Bryan Wells - Sales Manager bwells@drivepremier.com

January 16, 2023

Andrea is always a professional when speaking with her - in person or on the phone. More

by Harriet.anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
Report | Print
Jan 16, 2023 -

Volvo Cars Cape Cod responded

It's great to hear that Andrea was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volvo Cars Cape Cod! Bryan Wells - Sales Manager bwells@drivepremier.com

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