Volvo Cars Bridgewater - Service Center
Somerville, NJ
465 Reviews of Volvo Cars Bridgewater - Service Center
I heard a bad sound coming from my front right wheel well. I contacted the Service department as they had helped me with major repairs to my 2004 S60 before and was not disappointed. Carl was great an well. I contacted the Service department as they had helped me with major repairs to my 2004 S60 before and was not disappointed. Carl was great and the Service department did an excellent job fixing my vehicle and recommending future repairs. Given the age and mileage of my car, it is comforting to know Bridgewater Volvo is there to keep me rolling. I hope to keep the car in good shape and hand it down to my son in 3 years when he's ready to drive. More
We have been long time customers at Bridgewater Volvo and they never fail to exceed expectations. We have had 3 cars serviced their over the past 10 years, we can honestly say with every service, we knew ex they never fail to exceed expectations. We have had 3 cars serviced their over the past 10 years, we can honestly say with every service, we knew exactly what needed to be done and the cost associated with it. There is never a surprise. The staff at Bridgewater Volvo is top-notch. Mark Pare has a great team; a team he should be proud of. We can't say enough good things about Doug Watson. Doug takes what could be a painful experience (as we have had with other dealers) and actually makes it enjoyable. Thank you Bridgewater Volvo.....we are Volvo for life and it is in large part do to you!!!! More
I have rated this dealer "great" in all categories because of my experiences with them since the mid-1980's. I've owned Volvos since 1973 (a new 164) and admittedly, I do some work on my c categories because of my experiences with them since the mid-1980's. I've owned Volvos since 1973 (a new 164) and admittedly, I do some work on my cars (currently three 240s, one '84 and two '93s) myself, but if I don't feel qualified or capable of a job, Bridgewater Volvo is the ONLY place that I will let lay their hands on my cars! I don't know the service techs, but the guys in the Parts department are always helpful in identifying and ordering the right new parts for me (I always use Volvo-brand, not aftermarket) -- I've heard horror stories (on some Volvo websites [e.g., VCoA, Brickboard] about other dealers) -- so they deserve a lot of kudoes. But in particular, I want to identify Carl Durant, #192, as my favorite and preferred Service Writer. Carl always patiently tries to understand my sometimes difficult-to-describe (e.g., a certain noise, or erratic behavior) or hard-to-diagnose problem, and sees to it that the service technicians do the job right the first time, as well as complete the job in a timely manner; he promptly notifies me if there's a complication (a delay for a unexpectedly needed part, for example); and he's also very cooperative when I have to schedule some work around my wife (who needs her car to get to work) schedule. Of course, I also appreciate your courtesy car service, and your loaners, when needed. And finally, I want to say that I find your pricing for service to be fair and reasonable, especially compared to some other makes' dealers (but don't let that mean that you should raise your prices to match the others -- ha, ha). Anyway, I'm a very pleased customer because your service and parts departments are so good. More
I would prefer to talk to the service technician via email during the working hours as it is hard for me take the phone calls during the day. Thanks. Anil. email during the working hours as it is hard for me take the phone calls during the day. Thanks. Anil. More
Steve Dolly got us a great finance rate for the 2009 xc90 I bought after leasing it for 3 years. I was going to finance with my teacher credit union but Steve got a better rate and did all the necessary tra I bought after leasing it for 3 years. I was going to finance with my teacher credit union but Steve got a better rate and did all the necessary transactions. Al Cologna handled the paper work for us. WOW - the transition from lease to finance was flawless. I leased the car from Bridgewater Volvo, have had it serviced their, and have never had a problem. The service department is terrific. I will buying another Volvo in a few years from Bridgewater Volvo. Jennifer Serzan More
My tire pressure warning light came on while driving to work. I stopped into the dealer and they filled them and checked that nothing was wrong. While there, I picked up a new interior trim part that had work. I stopped into the dealer and they filled them and checked that nothing was wrong. While there, I picked up a new interior trim part that had come loose. I was surprised that there was no charge and it was covered under the comprehensive maintenance plan. Over the last 2 years, the service department at Bridgewater Volvo has been consistently very friendly and professional and the included, comprehensive, 5-year maintenance plan shows that they stand behind their product. More
I like the people and the service there, so much so that i have bought 3 cars and i am thinking about another Volvo soon primarily because the dealership matches the quality of the car mfg. i have bought 3 cars and i am thinking about another Volvo soon primarily because the dealership matches the quality of the car mfg. More
The appointment is always punctual. I'm kept apprised of what's being done to my car, and how long it will take. The waiting room is comfortable; and since I usually book early morning appointments, I appr what's being done to my car, and how long it will take. The waiting room is comfortable; and since I usually book early morning appointments, I appreciate the coffee. When I get back my car, it's been washed and the interior's been cleaned. I'm thoroughly satisfied with the service at Bridgewater Volvo. More
The process of the sale of my vehicle and the service have been excellent. I am very satisfied with the Bridgewater Volvo dealership and would purchase another vehicle there. have been excellent. I am very satisfied with the Bridgewater Volvo dealership and would purchase another vehicle there. More
Excellent dealership. I chose the dealership because of new vehicle price and location, but the sale team turned out to be outstanding. I have been using the dealership for the scheduled maintenance and a new vehicle price and location, but the sale team turned out to be outstanding. I have been using the dealership for the scheduled maintenance and a warranty repair and they were even better! They stay on schedule, communicate well, and make sure that you get to work or home while they have the car. Nice waiting area with food and WiFi if needed. The car is always washed when returned. I will continue using this dealer for both purchases and service. More