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Volvo Cars Bridgewater - Service Center

Somerville, NJ

4.7
465 Reviews

465 Reviews of Volvo Cars Bridgewater - Service Center

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October 03, 2019

Why mess with success After leasing my Volvo thru Volvo Cars Bridgewater I decided to purchase the car. During the 7 years I have had my Volvo it has always been serviced More

by MARY.NJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Durant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominick DiFalco, Jim Cole
October 03, 2019

Didn’t fix problems after multiple requests Check engine light came back on after a week Squeeking in my wheels still there after telling service tech 3 times. need to go back again to fix same More

by frellosa
Recommend Dealer
No
Employees Worked With
Jim Cole
Nov 22, 2019 -

Volvo Cars Bridgewater responded

I am very sorry to hear all of the problems you have been having with your car. To help with everything we have a new program called LUX where we can bring you a loner car to your house and take your car to the dealership to be worked on. Then returned after. Please give us a call if we can set up an appt for you. Just ask for Jim Cole. Our number is 908-526-7774

October 03, 2019

Excellent Service was fast easy and done sooner then expected. Service gave me a loaner as well. Brand new clean v-60 they even took the car seat out fo my wif More

by jharper1634
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Maxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Dolly
September 20, 2019

Trusted Service As always the entire Bridgewater staff was courteous and knowledgeable and delivered as promised. The loaner car was ready at drop off and the service More

by needacar
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Durant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2019 -

Volvo Cars Bridgewater responded

Thank you for the 5-star review and your kind words! -Carl Durant

September 18, 2019

very smoother transaction Have had a very good experience. The car is ready in time and the service overall is very satisfacting. I would go back for more service if I need to More

by xqli07746
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Durant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2019 -

Volvo Cars Bridgewater responded

Thank you for the 5-star review and your recommendation! -Carl

September 16, 2019

The service provided by Service Manager Jim Cole, was excel Mr Jim Cole, explained each item/type of service, to be provided on the specific date, he also arranged for loaner car, and completed the service with More

by XMADANX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
front desk receptionist was very polite, Jim Cole
September 14, 2019

Great experience Brought my car in for 30,000 mile service and waited - very nice waiting area. Carl couldn’t have been nicer or more efficient. He let me know that my More

by CLSDAVENPORT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Durant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Cioffi
September 12, 2019

Excellent Service No waiting for an appointment, fast service and the problem was solved and the new battery was covered by vehicle warranty and car wash. Very courteou More

by CGINTL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cole
September 12, 2019

Off warranty service Service area is clean. Staff is efficient and friendly. Had loaner car ready to go. Proactive and good at pointing out areas of concern for future ser More

by debbiehw1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nuno Ferreira
September 12, 2019

Customer friendly All my questions were answered about my car. I also enjoyed driving a 2020 loaner. They were extremely customer friendly. I would recommend Bridgewate More

by MLINK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Durant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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