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Volvo Cars Bridgewater - Service Center

Somerville, NJ

4.7
465 Reviews

465 Reviews of Volvo Cars Bridgewater - Service Center

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December 30, 2019

CHARGES I should not have been charged for defective tires. I was told and shown the tires were defective. That is not the way to retain customers on a lease More

by CRANHAWK
Recommend Dealer
No
Employees Worked With
Jim Cole
December 27, 2019

Tailgate Latch Repair I was having trouble with the tailgate not closing properly. The techs were not able to recreate the problem, but they replaced the latch to be safe. More

by LKERRIGAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nuno
Jan 23, 2020 -

Volvo Cars Bridgewater responded

Thank you for the 5-star review and such positive feedback.

December 27, 2019

Overall good I used to go to Volvo Edison. First time service at Volvo Bridgewater. People are friendly and the waiting area is comfy and clean. I waited for about More

by S. Chen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Salvatore
Jan 23, 2020 -

Volvo Cars Bridgewater responded

Thank you for the 5-star review and such positive feedback.

December 25, 2019

Excellent service Somethings never change and that’s what I love about Bridgewater Volvo of New Jersey. Excellent service and professional attitude, couldn’t ask for mo More

by lmpanfile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Durant
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Maxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Volvo Cars Bridgewater responded

Thank you for the 5-star review.

December 25, 2019

Service Excellence ! Went to the dealership for service last month and was impressed at the level of professionalism , knowledgeable and friendly service advisors . my se More

by RJBFEEDTHEWORLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Durant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Cologna
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Maxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Dolly, David Long, Jim Cole
Jan 23, 2020 -

Volvo Cars Bridgewater responded

Thank you for the 5-star review and such positive feedback.

December 24, 2019

3 times for the same issues Went back three times for the same issue over 6 weeks. Twice told me it was fixed. Third time they tell me they just had a software patch so someone More

by frellosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Cole
December 24, 2019

20,000 mile service mark It was at this dealership that I purchased my car. My sales rep name was John and he was the best. The rest of the Bridgewater team was very frien More

by SHRTEE19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Durant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Volvo Cars Bridgewater responded

Thank you for the 5-star review.

December 21, 2019

100,000 service Very knowledgeable service advisors and professional sales. Quality of service is good, thorough explanation on walk through and after service explan More

by ARANDAWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Maxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nuno, Steve Dolly
Jan 23, 2020 -

Volvo Cars Bridgewater responded

Thank you for the 5-star review and such positive feedback.

December 19, 2019

Excellent Servicve The service dept. replaced brake rotors under warranty that I did not even know needed replacement. I feel confident that they will properly take car More

by WTB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Maxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2019 -

Volvo Cars Bridgewater responded

Thank you for your 5-star review!

December 18, 2019

Professional and Courteous Great Experience in dealing with my Volvo issue. Excellent follow-up and George was professional and courteous in all dealings. Always in good hands More

by RAYDIIMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Salvatori
Dec 19, 2019 -

Volvo Cars Bridgewater responded

Thank you for your 5-star review!

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