Volvo Cars Bridgewater - Service Center
Somerville, NJ
465 Reviews of Volvo Cars Bridgewater - Service Center
Carl Durant always provides excellent customer service It is a pleasure dealing with the staff at Bridgewater Volvo. Everyone is friendly and eager to help in any way they can. They go out of their way to It is a pleasure dealing with the staff at Bridgewater Volvo. Everyone is friendly and eager to help in any way they can. They go out of their way to ensure that when you leave you are a satisfied customer. More
The staff was very helpful and flexible when setting up my appointment. Their communication good during the service and my car was ready ahead of schedule. my appointment. Their communication good during the service and my car was ready ahead of schedule. More
Pain free service I spent yesterday morning at the dealership while my car was in for scheduled maintenance. The surroundings were pleasant as I waited in the showroo I spent yesterday morning at the dealership while my car was in for scheduled maintenance. The surroundings were pleasant as I waited in the showroom. I enjoyed a cup of coffee and caught up on the latest corona virus hype via the repeating loop of new jersey news on the TV set. My car was done within an hour and a half as promised. There were no surprises and it was returned to me shiny and clean. The only unusual thing was when I walked out to my waiting car and a woman was reaching into the back seat. At first I thought she was a Volvo employee. Then I noticed she seemed to be putting a briefcase in the back seat. It turned out she mistook my car for the loaner she was using while her car was serviced. I’m glad I got there before she drove away in my car! You may want to make sure the customer knows exactly which car is the loaner. More
easy,convenient Always easy to deal with. Friendly and courteous service. I choose to wait but if I didn't I wouldhave a loaner available or transportation to where Always easy to deal with. Friendly and courteous service. I choose to wait but if I didn't I wouldhave a loaner available or transportation to where I needed to go. More
Great Service w/ a Smile! I purchased my xc60 here so I wanted to at least start with the services here...and this is a bit of a drive. I was not disappointed - from the frien I purchased my xc60 here so I wanted to at least start with the services here...and this is a bit of a drive. I was not disappointed - from the friendly greetings to the top notch service to the punctuality and quality of work - I was happy with all of it. This place is a class act. Well done Volvo Bridgewater. And I am no easy person to please..... Thanks everyone. Justin More
Volvo XC60 - 34 years a Volvo owner I brought my car in for an oil change, the mechanics found an oil leak! Thank goodness it was still under warranty. The service staff arranged for a c I brought my car in for an oil change, the mechanics found an oil leak! Thank goodness it was still under warranty. The service staff arranged for a car to drop me and my husband off at the diner while we waited for my car. They even were able to apply some coupons that I had received. More
Service as it Should be Love being able to get an appointment that’s convenient for me. Wait time was as expected. Carl is a pleasure to work with. Thanks! Love being able to get an appointment that’s convenient for me. Wait time was as expected. Carl is a pleasure to work with. Thanks! More
Excellent Customer Experience This dealership has one of the best service centers I have ever utilized. Quite and easy to get an appointment that fit into my schedule, Immediatel This dealership has one of the best service centers I have ever utilized. Quite and easy to get an appointment that fit into my schedule, Immediately greeted with a smile when you walk in, but the most important item to me is communication. From "hello" to the end, you are kept in the loop what is going on and how long it will take. Their customer waiting area, offers some beverages as well as snacks and a work station. More
Service is always painless Service department was super helpful from the moment I walked in. George checked me in quickly and then updated me promptly on what they found. No p Service department was super helpful from the moment I walked in. George checked me in quickly and then updated me promptly on what they found. No pressure for extra services recommended beyond scheduled maintenance. An issue with invoice was also quickly resolved. Great services all around. More