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Volvo Cars Bridgewater - Service Center

Somerville, NJ

4.7
465 Reviews

465 Reviews of Volvo Cars Bridgewater - Service Center

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April 29, 2020

The service I recieved from the start with my phone call to the service department, the pickup of my car and servicing and return delivery was out standing. More

by MLROSENFELD
Recommend Dealer
Yes
Employees Worked With
The gentleman that picked up & delivered my car., Jim Cole
April 29, 2020

Great as always Carl had my loaner ready when I got there. It was a recall service and the car was ready when promised. Service department is a pleasure to deal with. More

by JGLGM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Durant
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2020

Called and verified several times that my rim package was still in effect. Was told yes several times and when I finally drove the 30ish miles to get a loaner and drive back, I was told that it expired last More

by Gianni B
Recommend Dealer
No
Employees Worked With
Jim Cole
April 28, 2020

Brought car in for engine light they serviced the car. I leave 30 mins into my drive engine light comes back on. Had to return and wait again another 2 hours. Oh my first appointment was at 8am. Horrible More

by MIGHTY0670
Recommend Dealer
No
Employees Worked With
Jim Cole
May 19, 2020 -

Volvo Cars Bridgewater responded

We are all very sorry to hear about your experience. The next time you're in need of service please as for Dave Long I'm the general manager - I'd like the opportunity to make the next time a positve one!!!

April 24, 2020

Amazing staff, service, help, advice!Carl , especially Amazing staff, service, help, advice! Carl , especially amazing service, also Nuno and Jim, all were on top of the fast repair and did everything to More

by RANDSEISENBERG
Recommend Dealer
Yes
Employees Worked With
Jim Cole
April 24, 2020

Excellent support - always informative Everyone was extremely helpful and able to explain specifically what needed to be repaired. They also shared options regarding those repairs as well a More

by TOBEYDR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Durant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Dolly, Jim Cole
April 23, 2020

perfect nice clean store.in and out is quick.pricing is fair and car always come out washed.hats off to all the staff at BRIDGEWATER VOLVO More

by CARLDURANT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Durant
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2020

Recall Service Ease of obtaining an appointment. Work completed within the specified amount of time. Most personnel generally interested in their customer's welfar More

by barbara jam
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
His name is not listed; however, he is great: personable, cooperative and true to his word, e.g. time expected for repair.
April 22, 2020

Twenty year customer . I make every effort to support my local dealership, but I expect more than I would of Pep Boys. Carl and Nuno are great to work with, but the service More

by jimbren019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carl Durant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Volvo Cars Bridgewater responded

Sorry to read this response!! Next time you're headed our way please let me know. Thanks Dave Long

April 21, 2020

Even in a pandemic I was able to get my car serviced. Everyone was professional, fast, and they made sure safety was their overall priority. More

by SHARCORN1
Recommend Dealer
Yes
Employees Worked With
Jim Cole
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