Volvo Cars Bend
Bend, OR
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Purchased a used Qx 80 Infinity , I flew in from Denver and drove it home. They took lots if photos and described every flaw it had. Truck was is beautiful condition. I would fly back and buy another! Exp and drove it home. They took lots if photos and described every flaw it had. Truck was is beautiful condition. I would fly back and buy another! Experience was great, Thanks guys More
we came in at 5:30 to look at a few trucks and Bill was so rude to us, he was SO inconvenienced by the fact that we were there 30 before closing. He mentioned several times that they were about to close an so rude to us, he was SO inconvenienced by the fact that we were there 30 before closing. He mentioned several times that they were about to close and was irritated that he had to get keys for a few cars. He said come back tomorrow and you can test drive a car for 20 mins....20 mins?! all other dealerships in town are offering 1 hour test drives. just a horrible experience overall and we will NEVER come back More
Awesome Dealership I absolutely had the best experience with Michael the internet manager, and Jessie the finance person. This is how every dealership should do business I absolutely had the best experience with Michael the internet manager, and Jessie the finance person. This is how every dealership should do business. I can’t thank you guys enough for everything you did for me. Both Michael and Jessie deserve a raise. Again thank you for everything, and making the process so easy. I highly recommend this dealership. More
For personal and professional Very friendly and helpful in taking me through the different functions and benefits the car offers for performance, safety, and convenience. Picked Very friendly and helpful in taking me through the different functions and benefits the car offers for performance, safety, and convenience. Picked me up at airport and made sure I was well informed on the ownership process that we would go through to complete the transaction. More
Best service evver Service Manager John and Volvo Master tech Armando handled all of my concerns and warranty issues long distance over the phone and by email. They lin Service Manager John and Volvo Master tech Armando handled all of my concerns and warranty issues long distance over the phone and by email. They lined out everything that had to be done, right down to the service bulletins required to be performed per Volvo. They set up the all day appointment while I was 1,500 miles away in Arizona. I arrived to open arms and huge smiles to start work on my new 2019 XC60 T6 AWD Volvo SUV. They provided an identical Volvo as a loaner without me even asking. They performed all of the warranty repairs over a 2 day service appointment. They arranged a curb rash wheel repair for me as well, and had the car up on the lift for that day while the wheel was sent out for repair. Came back like new! Master Tech Armando even personally hand washed our Volvo after it collected 1,500 miles of bugs, grit, and road grime dirt. Simply the best service experience ever, especially considering that the car was not bought through them, and we are not local residents that will consistently return. Absolutely amazing. More
Really great service! Driving from Denver to Portland the check engine light came on in the middle of central Oregon. Found that Smolich was the nearest dealer. They said Driving from Denver to Portland the check engine light came on in the middle of central Oregon. Found that Smolich was the nearest dealer. They said to stop by and they would check it out. They did, told us what the minor problem was, washed the car and sent us on our way. Since the light stayed off we passed the Oregon emissions test the next day so the car is ready to give to our granddaughter! Typically great service from a totally new Volvo dealer - which is a major reason we drive Volvo’s. Thanks! More
Don't take your Volvo anywhere Else Took a week to get my car in for diagnostics as my check engine light was on. Once that was done it took a day to get back. Staff very effecient and k Took a week to get my car in for diagnostics as my check engine light was on. Once that was done it took a day to get back. Staff very effecient and knowledgeable. Prices seem fair. This is the only place I take my Volvo... More
friendly, brought vehicle back to my house and dropped it of f. I have been taking my vehicle here for 2-3 years and had great service and all is well. f. I have been taking my vehicle here for 2-3 years and had great service and all is well. More