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Volvo Cars Bellevue

Bellevue, WA

4.4
296 Reviews

420 116th Ave NE

Bellevue, WA

98004

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296 Reviews of Volvo Cars Bellevue

February 02, 2025

Clean, comforting and welcoming lobby area. Staff was helpful in resolving issue with test drive appointment. More

by elenaeva17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Chikani
Feb 04, 2025 -

Volvo Cars Bellevue responded

We're delighted to hear that our Volvo Cars Bellevue team made you feel welcome and resolved your test drive appointment issue. Thanks for the feedback!

January 26, 2025

Ali has been very helpful in helping find our dream car. Highly recommend the service. More

by OJ
Recommend Dealer
Yes
Employees Worked With
Ali
Jan 27, 2025 -

Volvo Cars Bellevue responded

We're happy to hear that Ali could assist you at Volvo Cars Bellevue! We’re always excited to hear from our customers about their experiences in the store so, thank you for your gracious review. We would also like to remind you that, since you purchased a new Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!

January 24, 2025

Terrible service. I was told the service was covered under my maintenance warranty over the phone. Confirmed that twice. Then took off time from work to get the car se More

by lags.sidle_3d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaden
Jan 27, 2025 -

Volvo Cars Bellevue responded

It's quite discouraging to hear about this miscommunication, as we strive to provide accurate information and fair pricing, and I apologize for any frustration caused. Please consider reaching out directly to the email address below with your full name and contact number so we can look further into this. Also, when you contact me, please list the name "lags.sidle-3d" on the subject line so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

January 18, 2025

Hector Castaneda provided outstanding service, very courteous and professional. I will give him a 10 out of 10. Thank you More

by Raj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Castaneda
Jan 20, 2025 -

Volvo Cars Bellevue responded

Raj, thank you for the fantastic feedback! We're delighted to hear Hector provided outstanding service at Volvo Cars Bellevue. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!

January 12, 2025

Small lot but lots of cars and helpful people. Every employee I interacted with was extremely friendly More

by Alta Swinford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nolan
Jan 13, 2025 -

Volvo Cars Bellevue responded

We're delighted to hear that our team at Volvo Cars Bellevue made your visit enjoyable! Thank you for the kind words, and we hope to see you again soon.

January 12, 2025

Our Service is done quickly, and, Hector our service advisor kept us advised all the way through and delivered the car earlier than we expected. He is also taking care of a warranty item that has been a More

by Brandb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Jan 13, 2025 -

Volvo Cars Bellevue responded

We’re always excited to hear from our customers about their experiences in the store so, thank you for your gracious review. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!!

January 09, 2025

I recently had the pleasure of working with Nolan and Gokul while trading in my vehicle and I could not be more impressed with not only their level efficiency but also with the level of hospitality that More

by cleoradiaz1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nolan, Gokul
Jan 09, 2025 -

Volvo Cars Bellevue responded

Thank you for sharing your experience with us! We're delighted to hear that Nolan and Gokul made your trade-in process seamless at Volvo Cars Bellevue. We appreciate the kind words and look forward to serving you again in the future!

January 08, 2025

Great service. ..plus Chris kept me updated with progress. Will be back again Thank you More

by kathy.shelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 08, 2025 -

Volvo Cars Bellevue responded

We’re always excited to hear from our customers about their experiences in the store so, thank you for your gracious review. We would also like to remind you that since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!

January 07, 2025

Hector was a nice guy. Thank you Volvo Bellevue for taking care of our car. We appreciate your service/technician team. More

by bel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Castaneda
Jan 07, 2025 -

Volvo Cars Bellevue responded

Thank you for the kind words about Hector and our service team at Volvo Cars Bellevue! We’re always excited to hear from our customers about their experiences in the store so, thank you for your gracious review. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!

January 06, 2025

Dexter is excellent to work with! He's very helpful and we are very happy with the purchase. More

by regina.cheng0616
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dexter Reaves
Jan 06, 2025 -

Volvo Cars Bellevue responded

We’re always excited to hear from our customers about their experiences in the store so, thank you for your gracious review. We would also like to remind you that, since you purchased a new Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!!

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