Volvo Cars Arrowhead

Mark Oshidari The sales associate was very helpful in walking us through the features of the car and explaining how things operated since this was the first hybrid recharge that we have ever owned. He wa walking us through the features of the car and explaining how things operated since this was the first hybrid recharge that we have ever owned. He was very professional and helpful throughout the process. Jacob Fratt was very helpful in answering all of financial ins and outs of the purchase. The only glitch was He started off saying that we could get a 4.99% Interest rate when we were talking about the different vehicles we were interested in. Then when we ended up with the vehicle that we had chosen, he came back after our credit rating, which was extremely high and said that we only qualified for a 6.99% so that was a little confusing. ( It wasn’t a dealbreaker for us, but it could’ve been for other customers) He was very professional and kind. Joe Hernandez in finance was very helpful in describing what all of the options were available for Supplemental coverages, and made sure we understood what was and wasn’t covered, which was very helpful. More

Jake and his staff are so professional and make sure their client is satisfied! I am impressed and return to this dealership because of the staff and how well they treat me! It’s a pleasure doing busin their client is satisfied! I am impressed and return to this dealership because of the staff and how well they treat me! It’s a pleasure doing business here. More

I had a wonderful experiencewith TJ. I loved the service from the sales and it was Damnn easy to swap my car in a couple of hours. I loved the service from the sales and it was Damnn easy to swap my car in a couple of hours. More

I went in looking for a used car as I had done the math and a new vehicle was out of my budget. The used one I drove didn’t wow me. So Jacob Fratt came up with a plan by listening to my financial requir and a new vehicle was out of my budget. The used one I drove didn’t wow me. So Jacob Fratt came up with a plan by listening to my financial requirements, my wants on the vehicle and what extras I didn’t really need. He suggested a lease, then consider to purchase with continued payments in my budget. I haven’t leased before and needed to do some research as well as talk to my husband. It worked out! So I went from settling with a used car to getting a 2024 XC60! It’s beautiful! Thank you for thinking outside the box and showing me options. More

Very disappointing experience and purchase. Everything started wonderfully until I was ready to begin the transaction. From there it was all downhill. Then I took the car home after purchasi Everything started wonderfully until I was ready to begin the transaction. From there it was all downhill. Then I took the car home after purchasing. Everything got worse and seems to continue to worsen. I'm afraid to even drive the car everyday in fear something else will go wrong. Don't let the initial welcome and greeting fool you. Definitely do not buy online. Read every fine line and detail with precision or it will come back to bite you. I would never purchase a vehicle here without having it inspected thoroughly by a reputable mechanic or auto repair center. Make sure you know what you're buying. Pay very close attention to financing and their administrative processes and documents. If you should experience an issue or upset don't even bother sharing feedback or requesting assistance from your sales person a member of management or even their corporate team. It will get you nothing more than upset and disappointment. There are other Volvo dealerships in the valley and I definitely suggest you try them first. Even if it's a drive it's worth it to avoid this dealership. More