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Volvo Cars Arrowhead

Glendale, AZ

4.9
319 Reviews

19300 Arizona 101 Loop

Glendale, AZ

85308

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Showing 319 reviews

March 18, 2014

Brian was very courteous when greeting me and getting my care in for service. All the employees near the waiting area were attentive and friendly. More

by ggma2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence
March 11, 2014

Service and price was awesome. However they forgot to replace my cars small plastic piece for my unlock/lock latch in the back seat of it. But overall was a great work done More

by Kfronda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Mar 12, 2014 -

Volvo Cars Arrowhead responded

We apologize for forgetting the latch cover, but we’re glad that you still enjoyed your experience with our store. Feel free to contact us if you’d like to speak with someone about a replacement latch on your next visit. We hope to be of service to you again soon! Your friends at Volvo of Phoenix

March 11, 2014

Thanks to Jake for the clear explanation of work and estimated price. I also greatly appreciate the loaner car and car wash. Thanks for wonderful service! More

by Snkcampbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Mar 12, 2014 -

Volvo Cars Arrowhead responded

Thanks for taking the time to let us know that Jake is doing a great job! Hope to see you in our service department again soon

March 09, 2014

I was greeted as soon as I got there, was told what the service entailed and was in a loaner car within minutes. When my car was done I received a phone call stating that. The pickup was as smooth. More

by frankmargiotta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wylie
Mar 25, 2014 -

Volvo Cars Arrowhead responded

Dear Frank, We are happy our service department was able to get your car back in good health and provide you with a loaner car during the process. We hope you’ll come back to us for all your car needs and we appreciate the positive feedback!

March 08, 2014

Tyler Negrelli has always been very professional and friendly to deal with. The service on both of our Volvos has always been top notch. We have used this dealership for some time and continue to come b More

by DonHollandbeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Negrelli
Mar 25, 2014 -

Volvo Cars Arrowhead responded

Dear Don, Thank you for the positive comment! We are glad Tyler Negrelli has been of great service to you and we appreciate your loyalty to our dealership. We will continue to do our best to provide you with an excellent experience and we hope you’ll come back again soon!

March 06, 2014

Leslie was awesome. Thank you for taking such good care of me and my car. Such a pleasure to work with and she went the extra mile. More

by Roxage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Moses
February 16, 2014

Another successful visit to the Volvo of Phoenix service department. I received a friendly greeting upon arrival and waited comfortably in the lobby area. All questions were answered to my full satisfacti More

by Lyn Herrington-Ekiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence & Tyler Negrelli
February 13, 2014

I appreciate Mark very much. After inspection of my vehicle, he took the time to explain away all of my concerns prior to any work being done. He also explain how brake pads work and wear down to assu More

by monvent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wylie
February 11, 2014

I had a great expierence with Brian Lawrence at Volvo. He was very helpful and friendly. I will certainly be bringing my s40 back for further service apointments. More

by kerired
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lawrence
February 11, 2014

Great service and the car handles well. Jacob caught a problem and recommended a solution. Then the car wash made the S60 look so nice that people complimented me on the beautiful machine. More

by anonomura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
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