Volvo Cars Arrowhead
Glendale, AZ
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Tyler Negrelli has always been very professional and friendly to deal with. The service on both of our Volvos has always been top notch. We have used this dealership for some time and continue to come b friendly to deal with. The service on both of our Volvos has always been top notch. We have used this dealership for some time and continue to come back. More
Another successful visit to the Volvo of Phoenix service department. I received a friendly greeting upon arrival and waited comfortably in the lobby area. All questions were answered to my full satisfacti department. I received a friendly greeting upon arrival and waited comfortably in the lobby area. All questions were answered to my full satisfaction. My warranty lan was thoroughly explained to me as well. More
I appreciate Mark very much. After inspection of my vehicle, he took the time to explain away all of my concerns prior to any work being done. He also explain how brake pads work and wear down to assu vehicle, he took the time to explain away all of my concerns prior to any work being done. He also explain how brake pads work and wear down to assure me that it was not time to change my pads yet. The work was done in a timely manner and he explained all charges before and after. I am very happy with this service. More
I had a great expierence with Brian Lawrence at Volvo. He was very helpful and friendly. I will certainly be bringing my s40 back for further service apointments. was very helpful and friendly. I will certainly be bringing my s40 back for further service apointments. More
Great service and the car handles well. Jacob caught a problem and recommended a solution. Then the car wash made the S60 look so nice that people complimented me on the beautiful machine. problem and recommended a solution. Then the car wash made the S60 look so nice that people complimented me on the beautiful machine. More
great customer service. wants to help in anyway they can, would recommend this service center to family and friends. I just wish the cost wasnt so high would recommend this service center to family and friends. I just wish the cost wasnt so high More
I called Brian Lawrence at around 8am on a Saturday and asked if I could bring my vehicle in for an oil change the same day at around 10:30am. He accommodated my request and my vehicle was serviced and cle asked if I could bring my vehicle in for an oil change the same day at around 10:30am. He accommodated my request and my vehicle was serviced and cleaned (inside and out) within a couple hours. I drive an hour--passing another Volvo dealership--to Volvo of Phoenix because of the great service I receive from Brian. No matter how busy he is, no matter how frustrated other customers may be, he always treats me kindly and shows genuine compassion towards me. It's nice to have an honest service advisor who provides sound advice and has integrity. I feel like I'm visiting a friend or family member when I'm having my vehicle serviced. Even Mark Wylie, the service manager knows me, and that's a great feeling. I don't feel like I'm just a number; I feel very welcomed by all the advisors and staff. It's well worth the extra travel time. More
Great,fast and efficient service. Tyler arranged for a loaner vehicle so that I nned not wait till the car was serviced. Would recommend going here. loaner vehicle so that I nned not wait till the car was serviced. Would recommend going here. More
Tyler was able to schedule the appointment when I needed it and had a loaner car available for my use. I live 100 miles from the Volvo dealership, so it's very helpful to have a loaner car to use so that I it and had a loaner car available for my use. I live 100 miles from the Volvo dealership, so it's very helpful to have a loaner car to use so that I can run errands and do shopping while I'm in the city. The work was done on a timely basis; all went very smoothly. I enjoy the flawless service that Volvo provides. More