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Volvo Cars Arrowhead
Glendale, AZ
286 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 286 reviews
May 30, 2014
Oil change Very friendly. I previously had a bad experience but made up for it this visit. Everything was well explained and truck looked great when finished. $5 Very friendly. I previously had a bad experience but made up for it this visit. Everything was well explained and truck looked great when finished. $55 is a bit much for an oil change but with my coupon it wasn't too bad. More
by Paulbtempe
Employees Worked With
Tyler negrelli
May 21, 2014
Excellent Service Receptive to customer service needs, had a few unexpected hiccups in service and Tyler made every effort to make sure my needs were addressed in an ex Receptive to customer service needs, had a few unexpected hiccups in service and Tyler made every effort to make sure my needs were addressed in an excellent manner. Tyler went above and beyond! More
by kaceto
Employees Worked With
tyler
May 11, 2014
Service Advisor Exceptional service, friendly disposition , I enjoyed the experience! Jake has an inviting manner and was most efficient and prompt with this transac Exceptional service, friendly disposition , I enjoyed the experience! Jake has an inviting manner and was most efficient and prompt with this transaction. I was highly impressed with the service level... More
by Davidbostick
Employees Worked With
Jake Johnson
April 27, 2014
coolent The service with Tyler if the best I have ever experienced with any company. He is very clear re: the service to the car and why it happened and what The service with Tyler if the best I have ever experienced with any company. He is very clear re: the service to the car and why it happened and what they will do to fix it. More
by Paula
Employees Worked With
Tyler
April 27, 2014
Tyler is AAA1 Tyler is the best customer service rep I have ever dealt with. He is great at express service, dealing with any concerns and calling with timely upda Tyler is the best customer service rep I have ever dealt with. He is great at express service, dealing with any concerns and calling with timely updates. I look forward to service appointments as they are always a pleasure and will recommend Phoenix Volvo for autos and service to friends and family. More
by henrypark
Employees Worked With
Tyler Negroni
April 12, 2014
Overall Excellent experience!! I was pleasantly surprised at the professionalism of the entire staff. All were very kind, listened to my wants and needs, (carried my belongings for I was pleasantly surprised at the professionalism of the entire staff. All were very kind, listened to my wants and needs, (carried my belongings for me, and kept track of my stuff). I was upset about a friend of mine, and the staff was patient while I tried to sort out what had happened to her. I am very pleased with my purchase! The only negative things about the whole experience were that the 12 volt adapter does not work and needs to be replaced, (which will be done when I return in 2 weeks time for the Sky...thing will be installed.) I also would like some floor mats. There are none in the vehicle. OVERALL, YOU PEOPLE ROCK! I would and will recommend you to my friends. It was a really REALLY great car-buying experience! Minimal stress, excellent explanations of all the details, and you were wonderful with my financing. God Bless you all, and thank you from the bottom of my heart! Helen (Nell) Tucker More
by OrigiNell
Employees Worked With
Ah...Will, Joseph the awesome money guy in finance
April 07, 2014
Very happy with how quickly work was done. Brian offered thorough explanations of required work. Gave me the part so I could take it home and show the man offered thorough explanations of required work. Gave me the part so I could take it home and show the man More
by Danajolly
Employees Worked With
Brain Lawrence
April 06, 2014
The people in the service department were excellent to work with they tracked down the problem in a very short period of time. They had to update a part of the software that was causing a low tire pressur work with they tracked down the problem in a very short period of time. They had to update a part of the software that was causing a low tire pressure light to come on. I was very satisfied with the outcome. More
by bergolfer
Employees Worked With
van hill
April 06, 2014
Unexpected issue with car required tow in service to address. Service advisor handled all issues. All issues addressed timely & car returned as promised and very clean. address. Service advisor handled all issues. All issues addressed timely & car returned as promised and very clean. More
by jschmucker
Employees Worked With
Brian L. service advisor
April 05, 2014
Excellent Service Brian Lawrence provided excellent service. He didn't oversell me on anything I didn't need and was extremely fair and incredibly prompt in responding Brian Lawrence provided excellent service. He didn't oversell me on anything I didn't need and was extremely fair and incredibly prompt in responding to phone calls and initiating them when necessary. More
by RobL1
Employees Worked With
Brian Lawrence -- excellent service specialist
