Volvo Cars Arrowhead

Blessed and Hignly Favored Brian was excellent. I felt that the Lord blessed me with Brian and worked through him to help me through a tough time with my car. He kept me inform Brian was excellent. I felt that the Lord blessed me with Brian and worked through him to help me through a tough time with my car. He kept me informed. He LOOKED OUT for my best interest. I never missed a day of work. Thank You Brian. More

Great service as always! Would definitely recommend. I tried out the new online registration and that worked very well. There could be better communication about how long I wo Would definitely recommend. I tried out the new online registration and that worked very well. There could be better communication about how long I would have to wait for the loaner car. Love these guys! Love my Volvo! More

Our 140,000 mile maintenance visit We received excellent service from Jake. It was our first time at this dealership and we were very pleased with our visit. We were only going to be in We received excellent service from Jake. It was our first time at this dealership and we were very pleased with our visit. We were only going to be in Phoenix a few more days and it was so nice to secure an appointment the very next day! Jake was very personable, friendly and knowledgeable, and our wait time was very reasonable! We will definitely return for some recommended repairs on our 140,000 mile Volvo. More

Prompt and Excellent Service My Volvo was parked 2cars from a car that went on fire burning along with it 3 adjacent cars. Concerned for my car covered in ashes and firemen hosed My Volvo was parked 2cars from a car that went on fire burning along with it 3 adjacent cars. Concerned for my car covered in ashes and firemen hosed water, had it towed to Volvo. Jake Johnson reassured me they would do a complete inspection to make sure there was no damage and car was safe, along with a full detailing to remove ashes, smoke smell, shampoo carpets, etc. Work was well done, promptly, and with good results. Thanks Jake and Volvo! More

This dealership fixes customer problems, too My wife and I recently purchased a vehicle from Volvo of Phoenix and we were charged for a service that we didn't request. The dealership quickly reim My wife and I recently purchased a vehicle from Volvo of Phoenix and we were charged for a service that we didn't request. The dealership quickly reimbursed us. We will continue to do business with Volvo of Phoenix, because it responds to customer problems in a prompt and professional manner. More

90k Service Volvo S-60 2006 Prompt service and complete inspection along with my routine 90k mi service. Prices were lower than my non-dealership shop but there are a few things Prompt service and complete inspection along with my routine 90k mi service. Prices were lower than my non-dealership shop but there are a few things they say are urgent but my private shop says to wait on. Overall, the experience was highly favorable however. More

lies and empty promises Had a terrible experience volvo of phoenix dealership buying a used car . I was forced to buy a mechanical protection plan I didn't want . I first bou Had a terrible experience volvo of phoenix dealership buying a used car . I was forced to buy a mechanical protection plan I didn't want . I first bought a 2013 ford focus drove it a couple days and started thinking about the mikes I drive '300' miles a day . I was feeling like the value of the car was going to be toast in a year or so . I called and asked they guy who sold me the car I said "is there any way for me to trade this for an import that may hold its value better . Stuart the salesman said yea shouldn't be a problem . Of course when I went in they wanted more money down or to put me in a less expensive car that I didn't fit in . Turn out the mechanical protection plan was not required like I thought . They finance guy Lance has boldly lied to me . Pretty much a huge mess of lies and deception at this dealership . Tell all your friends and family to never buy here save your self the headache . More

Dishonest and unethical Worst car buying experience I've ever had and we have bought both new and used from a few of the larger valley dealerships. They were more about m Worst car buying experience I've ever had and we have bought both new and used from a few of the larger valley dealerships. They were more about making money than having a customer for life. One would think this dealership and it's finance department would have class and be professional, working with one of the small sleazy dealerships probably would have been more enjoyable. More

Excellent Warranty My vehicle is 'new' to me and I am unfamiliar with this area and the Volvo warranty. Jake Johnson explained what was covered under the warranty 'every My vehicle is 'new' to me and I am unfamiliar with this area and the Volvo warranty. Jake Johnson explained what was covered under the warranty 'everything' . Jake also went over the service requirements for my car. Parts needed were ordered and in less than 2 days my car is back to good as new. More

Outstanding! New to the Phoenix area and needed general service (an oil change). The drivers outside mirror was also wandering. Coming from a background in automot New to the Phoenix area and needed general service (an oil change). The drivers outside mirror was also wandering. Coming from a background in automotive service, I thought possibly the mirror was a mechanical issue. Jake, the service advisor, explained it was just the glass that needed to be replaced. Since my finance and I had just made a 2,000 mile plus trip to move here and we have a service contract on the Volvo, he suggested a complete check over of the vehicle just in case there were any issues that we were not aware of. What great work your team did to catch a broken engine mount and a broken sway bar link~all covered under the contract! Also great that the team found the rear brake pads were wearing unevenly! It was greatly appreciated! We will be back with out 2007 Volvo S80! More