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Volvo Cars Arrowhead
Glendale, AZ
286 Reviews
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Showing 286 reviews
October 06, 2015
Service & Repair Took car to dealership for recommended service & replacement of timing belt; was quoted $645 only to be told it would be about $400 more because H2O p Took car to dealership for recommended service & replacement of timing belt; was quoted $645 only to be told it would be about $400 more because H2O pump also needed to be replaced....well, guess what, the H2O pump is included with timing belt kit from Volvo...why are you askinig me to pay more for something that should be included in original estimate. After coming to an agreement with dealership on repairs & costs....we now, 5 days later, are having trouble with the car not starting/cranking over properly....Volvo Phx says it's just a coincidence that we are having these problems now and has nothing to do with work they performed. BS to that and to Volvo Phx for not owning up to being the cause of the new non-starting issues. More
by Macker
Employees Worked With
Sam Wilcock
April 24, 2015
Painless and always professional. The best Volvo Dealership in Phoenix!!! Always professional, service is done quickly while we waited. Service area and waiting room is so clean and ni The best Volvo Dealership in Phoenix!!! Always professional, service is done quickly while we waited. Service area and waiting room is so clean and nice. Comfortable surroundings. More
by swaandana
Employees Worked With
Brian Lawrence
April 22, 2015
No Surprises The service was done quickly while I waited. The work was as I had agreed and the price was as estimated. The waiting area was clean and quiet with The service was done quickly while I waited. The work was as I had agreed and the price was as estimated. The waiting area was clean and quiet with coffee, snacks and water. More
by chrumsey
Employees Worked With
jacob
April 17, 2015
Servive on my Volvo Tyler said two hours for the service - two hours it was. Everything looked great. Will be looking forward to returning my Volvo for next service. Tyler said two hours for the service - two hours it was. Everything looked great. Will be looking forward to returning my Volvo for next service. More
by john b
Employees Worked With
Tyler
April 07, 2015
Great experience Bryan was great to work with and when he was busy in the morning his associate checked us in and got us on our way Bryan was great to work with and when he was busy in the morning his associate checked us in and got us on our way More
by Steves review
Employees Worked With
Bryan
April 02, 2015
1st Class Tyler is always professional and explains things well. He understands what he is explaining, not just reading it to you... I have spent a lot of mone Tyler is always professional and explains things well. He understands what he is explaining, not just reading it to you... I have spent a lot of money at the Volvo store service department. As long as Tyler is there, I feel it is what is best and fair. More
by Charlie V
Employees Worked With
Tyler
March 12, 2015
Routine Service Dealership arranged to pick up my vehicle and leave me a loaner while work was performed. Service department was friendly, professional, and kept me i Dealership arranged to pick up my vehicle and leave me a loaner while work was performed. Service department was friendly, professional, and kept me informed about the progress of my service. More
by KP
Employees Worked With
Brian Lawrence
March 11, 2015
Routine Service This is my second visit to Volvo of Phoenix as I recently moved to Arizona from New York. The customer service was exceptional and its a pleasure comi This is my second visit to Volvo of Phoenix as I recently moved to Arizona from New York. The customer service was exceptional and its a pleasure coming here. More
by cdaroczy
Employees Worked With
Brian Lawrence
February 11, 2015
Oil Change Very friendly and efficient. We had oil changed and they checked out car completely and let us know what maintenance needed to be done in the near Very friendly and efficient. We had oil changed and they checked out car completely and let us know what maintenance needed to be done in the near future. . More
by Baxter
Employees Worked With
Brian Lawrence
February 08, 2015
Above and beyond Tyler has been taking care of my needs for a year now on my volvo . He is very professional , always friendly .He loves what he does it is very eviden Tyler has been taking care of my needs for a year now on my volvo . He is very professional , always friendly .He loves what he does it is very evident. If it were not for the service that Tyler has given me , i would bring my service elsewhere. I would like to see him move up the ranks and bring on more people just like him . Wirh that said surveys would be obsolete. More
by Nbk9ax1
Employees Worked With
tyler negrelli
