Volkswagen of Warner Robins

Yes Douglas Wilhelmus jr he is not a sale person at your dealer ship but he went out his way to help get this 2 cars sold for yall just want to let y'all know great job Douglas Wilhelmus jr he does love his dealer ship but he went out his way to help get this 2 cars sold for yall just want to let y'all know great job Douglas Wilhelmus jr he does love his job More

Andrew Rennie made the complex process of the purchase so much easier to understand and fully comprehend. Was fully involved made us feel like friends much easier to understand and fully comprehend. Was fully involved made us feel like friends More

My experience has had a lot of ups and downs with this dealership and service I would not recommend and won't go back myself have been a very expensive experience for me dealership and service I would not recommend and won't go back myself have been a very expensive experience for me More

The customer service was wonderful. Easiest truck purchase I have made. I would recommend them to anyone. The selection of trucks was great and the sales person was very attentive. purchase I have made. I would recommend them to anyone. The selection of trucks was great and the sales person was very attentive. More

Great purchase, very satisfied, car was everything and more as described online and by phone. Dealership and sales personal were extremely professional and helpful, entire experience well worth the two h more as described online and by phone. Dealership and sales personal were extremely professional and helpful, entire experience well worth the two hour drive from home! More

Traded-in & traded-up I traded — practically swapped— a 2016 Toyota hybrid RAV4 for a new 2019 Jetta S with almost the same number of amenities except that now I have a s I traded — practically swapped— a 2016 Toyota hybrid RAV4 for a new 2019 Jetta S with almost the same number of amenities except that now I have a six speed stick shift that’s fun to drive rather than a soulless hybrid. I even get better gas mileage now than I did with the hybrid. The staff are fun to talk to and easy to deal with as well. More

Best customer service! They had the best customer service I have ever experienced. They did what they could to make sure I was satisfied with my car and my payments. I felt They had the best customer service I have ever experienced. They did what they could to make sure I was satisfied with my car and my payments. I felt right at home! More

Great customer service! Virginia didn’t give me the round around. I told her what I wanted and she made it happen. Easiest transaction ever! Great experience and excellent cu Virginia didn’t give me the round around. I told her what I wanted and she made it happen. Easiest transaction ever! Great experience and excellent customer service. More

Rescued us and wouldn’t allow us to pay We were headed from Ohio to Florida and hit a plastic barrel on the highway, which knocked out our VW’s front sensors and lit up our instrument cluste We were headed from Ohio to Florida and hit a plastic barrel on the highway, which knocked out our VW’s front sensors and lit up our instrument cluster with multiple alerts. We showed up at Jeff Smith VW service with no appointment and asked if Service could squeeze us in. Kay, the service advisor, stopped what she was doing and attended to us right away. Geoff in Service took care of our vehicle, fixed the sensors, made some adjustments, road tested the vehicle and explained what he had done. Jeff Smith VW refused to charge us or allow us at least to pay for the labor. They hugged us and sent us in our way with prayers for a safe trip. Wow! What caring, compassionate, genuinely kind, and helpful people! More

DO Not Go Here We went to sign a deal for a new car to keep our business local. The service dealer James was friendly but the manager Kip Rice was unprofessional, se We went to sign a deal for a new car to keep our business local. The service dealer James was friendly but the manager Kip Rice was unprofessional, sexist & racist. He called his wife who was my previous director to ask about my character. Came out of his office, swung the pricing sheet on the desk and called me by my nickname & said "I need you to stop acting and buy a car. My wife knows you and told me that you are a barganer." He had no right to call his wife to ask about my character because that's breech of private. I did no got there to apply for a job, it was to buy a car. For him to fling that paper on the table and then sit on the chair with his legs apart like he owns the dealership and I am begging him for something was sick. How are you going to talk to a lady in front of her kids in such a degrading manner. This dealership lost not one not two but 4 sales of new cars. Will suggest that if you have self respect do not deal with this guy. More