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Volkswagen of Troy

Troy, MI

3.9
153 Reviews

1804 Maplelawn Drive

Troy, MI

48084

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153 Reviews of Volkswagen of Troy

January 21, 2023

Jordan was a pleasure to work with. He worked hard to get us the payment we wanted. He kept in contact really well and sent us video updates with cars that came in stock. More

by ambrewsrt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Braspenninckx, Jordan Argyle
Jan 24, 2023 -

Volkswagen of Troy responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

November 13, 2022

No follow up on inquiries! Wanted to get more information on a vehicle they had for sale and they failed to respond to my questions!! More

by Smithphilip01
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jamie
Nov 22, 2022 -

Volkswagen of Troy responded

We'd like the opportunity to turn your experience around. Please reach out to us at (248) 221-1482 at your earliest convenience to discuss how we can turn this experience into a positive one.

August 03, 2022

Excellent service ! My truck was delivered on time and the process was very fast ! I'm very happy with my new car More

by Olgarm.rubio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Debs
Aug 04, 2022 -

Volkswagen of Troy responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 31, 2022

Mohamad Debs was very knowledgeable and helpful. We loved working with him on buying our new Mazda! More

by pampamcloughlin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Debs
Aug 02, 2022 -

Volkswagen of Troy responded

Congratulations on your purchase! We are pleased that our team could assist you. Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 30, 2022

This was the easiest auto purchase I ever had. Mo was excellent walking me through the process. Like dealing with a friend. They did everything right. I couldn’t be more satisfied. I highly recomm More

by rbuggsr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Debs
Aug 02, 2022 -

Volkswagen of Troy responded

We are thrilled to read such positive feedback about Mo and your experience with him. Thank you and have a wonderful day! - Suburban Volkswagen of Troy team

July 17, 2022

Mo took care of me and gave me the time and attention I needed in order to make the right purchase. He was very thorough and going over the car and all the features that it offers. I would highly recommend More

by rankinla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Debs
Jul 23, 2022 -

Volkswagen of Troy responded

It's wonderful to hear that you had a satisfying experience with Mo! His attention to detail does not go unnoticed. We hope to see you soon!

July 15, 2022

Had a very positive experience at Surburban Mazda. The team were very helpful and responsive. Overall a great buying experience! More

by Moyanze
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Debs
Jul 23, 2022 -

Volkswagen of Troy responded

Thank you for sharing your positive feedback with us. We hope you are loving your new ride.

July 06, 2022

Very nice showroom, Mo was a fantastic salesperson. The car I wanted was in stock and was able to negotiate a deal. More

by jrtiura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Another nice salesperson gave my son a toy car to play with., Mohamad Debs
Jul 08, 2022 -

Volkswagen of Troy responded

Thank you for the positive feedback!

July 05, 2022

Thank you very much Mo for your patience and all your incredible support, see you soon hopefully More

by Felipe Gonzalez Novoa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Debs
Jul 08, 2022 -

Volkswagen of Troy responded

Thank you for the 5 star's and sharing your good experience with Mo!

July 01, 2022

Amazing service, took great care of me. Mo was amazing, he was super helpful. Thanks More

by B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Debs
Jul 15, 2022 -

Volkswagen of Troy responded

Thank you for taking the time to share your positive experience with Mo!