Volkswagen of Tacoma

We will never give you our business again. You can be sure with us living on post word will get out how you jack up your prices for service. Two different quotes were given to us and each time it doubled sure with us living on post word will get out how you jack up your prices for service. Two different quotes were given to us and each time it doubled. Also we asked for a courtesy loaner but said you didn't do that. Well when the survey comes in you can bet it won't be nice and corporate will be contacted. We have been loyal customers and this is how you treat us. Thank you but no thank you. More

This was my second buying experience at this dealership with Shawn Yi and he has a way of making it a geat way to spend my time. He is very personable, funny, real, and wise to all the in's and out's of ma with Shawn Yi and he has a way of making it a geat way to spend my time. He is very personable, funny, real, and wise to all the in's and out's of making the whole buying experience feel like a "win" for me. More

Bill the sale rep was very professional and pleasant hence the reason he recieved 5s. Dealings with the Finance dept on the day of the transaction left a bad taste. Hence the reason for the lower rating hence the reason he recieved 5s. Dealings with the Finance dept on the day of the transaction left a bad taste. Hence the reason for the lower ratings. More

Nathan Schilling is an OUTSTANDING Salesman and has the best Customer Service I've ever delt with. He's up front and honest and a true pleasure to work with. I purchased a new VW Jetta TDI on April 13th best Customer Service I've ever delt with. He's up front and honest and a true pleasure to work with. I purchased a new VW Jetta TDI on April 13th and Nathan was Great. He made the whole experience enjoyable. A couple of weeks ago, I found out my Niece was looking for a used SUV. She was looking on line at some vehicles that "seemed" to look good. Mind you, this was her first time purchasing a vehicle and she was getting caught up in all the garbage the other salesmen were feeding her. I called Nathan and had him do some research on the vehicle she was looking at. The information the other salesman was giving her wasn't even close to the truth. We were able to get her out of there without making a big mistake. The following weekend, she found another vehicle to go look at but this time I went with her thinking I wasn't going to be able to talk her out of it because she seemed to have her heart set on it. When we got there, I again contacted Nathan to do research and he did it without question even though we were somewhere else. As it turned out, it was another hunk of junk. At that point I asked my Niece if she wanted to go talk to Nathan and see if he has anything that would work for her. We did. It took over 5 hours and looking at several of the Larson dealerships (Nathan took us to look at anything my Niece wanted to look at) but Nathan was able to find her the right vehicle that fit what she wanted and was in her price range. Nathan went WAY ABOVE AND BEYOND....I would recommend Nathan Schilling and Larson VW to everyone (and I have) Keep up the good work Nathan. Chris McCann More

We went in looking for a new car and Nathan was there to help us he went above and beyond. There service was great iPad for the kids and no pressure. We will be back to see Nathan again. Thank you for al help us he went above and beyond. There service was great iPad for the kids and no pressure. We will be back to see Nathan again. Thank you for all you help. More

i had a great time at your dealer with joe when im ready to buy a car i will buy one from joe he has great costumer service thanks to joe i will be back..... to buy a car i will buy one from joe he has great costumer service thanks to joe i will be back..... More

I am previously going through a divorce and am learning a lot of things on my own. Joe took one look at me and could tell I had no clue what I was doing. All I knew was I needed a reliable car and I had a ce lot of things on my own. Joe took one look at me and could tell I had no clue what I was doing. All I knew was I needed a reliable car and I had a certain amount I could spend. Joe was so friendly and made me feel really comfortable. I left feeling like I made another good step in starting my life over. Thanks Joe... More

My husband and I were very impressed with Larson VW of Tacoma. More specifically, our salesman Bill Lucas provided us with outstanding service. He was very patient and happy to answer any questions we had Tacoma. More specifically, our salesman Bill Lucas provided us with outstanding service. He was very patient and happy to answer any questions we had. Ultimately we left the dealership with two brand new VW's. More

The salespeople and their team were awesome!I'm a bit picky when buying a car from past experiences,however they took care of my partner and myself even after the deal was signed.Not to mention the payme picky when buying a car from past experiences,however they took care of my partner and myself even after the deal was signed.Not to mention the payments were lower than I had thought.Thanks guys! More

In the past I had done business with Larson VW and got excellent service so of course when I was looking again I went bacvk asking for the same sales person I had dealt with in the past and found out he h excellent service so of course when I was looking again I went bacvk asking for the same sales person I had dealt with in the past and found out he had since moved on but Bill Lucas assured me that he could provide me with the same level of service I had received in the past. I have to say that I couldn't have asked for better service everyone that I came into contact with was a real pleasure. I love my new Beetle! More