Volkswagen of Streetsboro

The vehicle was priced very competitively and and was detailed very nicely at time of pick up. However, the sales person tried to push a $600 perma plate on me as a required purchase when is purchase whe detailed very nicely at time of pick up. However, the sales person tried to push a $600 perma plate on me as a required purchase when is purchase when in fact it was not. More

Robert was great He helped me get into a 2020 Audi . Robert was great He helped me get into a 2020 Audi . It’s my dream car I can not thank him enough Robert was great He helped me get into a 2020 Audi . It’s my dream car I can not thank him enough More

So happy with my experience with Tamara. I stopped for So happy with my experience with Tamara. I stopped for service at VW on my Audi, while passing through and wanted to look at the ID4. I made it VER So happy with my experience with Tamara. I stopped for service at VW on my Audi, while passing through and wanted to look at the ID4. I made it VERY clear I wasn't buying, just passing through, driving home to Chicago. Tamara told me where the car was in the lot and I went outside. She came out with the key AND, I was shocked, a map of all the charging stations in the Chicago area!!! She did not hesitate to take the time to tell me all about the ID4 and I am very excited to get one because of all the information I was given. More

Sales staff were friendly, professional and listened to our needs. Negotiations were fairly quick and both sides were able to meet in the middle for an acceptable outcome for all. The showroom is always our needs. Negotiations were fairly quick and both sides were able to meet in the middle for an acceptable outcome for all. The showroom is always clean and comfortable. Not our first vehicled leased/purchased here, also not our last. More

My experience with vw of Streetsboro went rather well. It seemed there was some miscommunication between the sales manager and I throughout the buying process but we came to a deal and all worked out well. S seemed there was some miscommunication between the sales manager and I throughout the buying process but we came to a deal and all worked out well. Still waiting on them to fulfill a couple things on my vehicle that we agreed upon, over 2 weeks later. My saleswoman was Savannah McKee, I was happy to give her her first vehicle sale. She did an excellent job. More

Purchasing from VW of Streetsboro was a terrific experience. There team made things simple and convenient for my needs . I purchased a used vehicle with out seeing it in person, when it was deliv experience. There team made things simple and convenient for my needs . I purchased a used vehicle with out seeing it in person, when it was delivered to my surprise it was much nicer than I expected. I love my new vehicle. More

Came down from MichiganPurchased a new Audi from Came down from Michigan Purchased a new Audi from Tamara What a small world!!! My boys just played ball against a team her brother is the coach of! Came down from Michigan Purchased a new Audi from Tamara What a small world!!! My boys just played ball against a team her brother is the coach of!!!! What a crazy coincidence!! More

God bless my children, for the birthday gift of the down payment!! I cried!! So sales was fine!! Driving it off the lot the hesitation in the gas pedal was there...but a weekend at Myrtle Beach was also in payment!! I cried!! So sales was fine!! Driving it off the lot the hesitation in the gas pedal was there...but a weekend at Myrtle Beach was also included in this blessing. It's a new car. I noticed Driving this big V6, SUV...it has little power pushing this big vehicle!!! That hesitation in the gas...no thrust is loud and annoying when it's time to move!! But the greatest disappointment is Volkswagen insulting my intelligence...because I'm an African American female...saying they find nothing wrong with the fact that you go from 0 to 15 mph before the car gains any momentum!! Discrimination, racist, gender prejudice...what?? Why?? More

Visited with no appointment to look at a vehicle we saw on the web. Aaron met us as we entered. Everyone treated us very politely and professionally and we ended up buying a car. After the purchase Aaro on the web. Aaron met us as we entered. Everyone treated us very politely and professionally and we ended up buying a car. After the purchase Aaron then spent time with us giving us an introduction the the technology and the phone interface for our new car.. It was a very busy Saturday but the the team was very attentive to us through the whole purchase process. All in All one of the better dealership visits I have had. More

Traumatizing Experience. Mike in finance was rude and Tammy in sales was even more rude to me. I went to them to see my options i getting out of my lease early due to being over my miles. At first tammy Tammy in sales was even more rude to me. I went to them to see my options i getting out of my lease early due to being over my miles. At first tammy was super nice to me and caring. as time went on and after she gathered my information her and mike began to tell me i didn’t make enough to get a car which i knew was complete BS. i work THREE hospital jobs getting paid 3 times what i made when i got my leased vehicle in 2018. I began to question how I don’t make enough and as I questioned them because it didn’t make sense that excuse of me not making enough was no longer valid and it then became other excuses but still NO COMMUNICATION. I witnessed another finance guy negotiating with banks to help another young kid get a car that he couldn’t afford and be so patient to make sure he was okay & satisfied. The worst part of this whole experience is that Tammy goes to get mike and he comes to sit down to “explain my options” he sits down and in front of everyone in the whole dealership, customers included says “do you have 5,000 to give me” i said no (because at this point what would 5,000 give me? what car? you’re not giving me options and explanation & coming off very rude) he responds “well here is your key, have a great day” i asked “so if i don’t give you 5,000 i’m stuck in a lease? he said “yes” and proceeded to walk away. the whole time tammy is sitting there with a smirk on her face and I walked off crying. I went to my car and everyone in the dealership was laughing and smirking. I go to this dealership regularly for my service on my car and NEVER EVER have issues with the guys in service but this is by far the most distasteful, disrespectful and to me raciest situation i’ve been in. I went back in and spoke to tammy and asked why was he so rude and why did her whole demeanor change with me? she said she didn’t hear what he said but heard what I said. This is a disgusting way to treat your guest & customers. When i went back a second time. Tammy helped me, her and the financial guys now knowing i have a high down payment try to attempt to do what they can but only for cars that i do not want but are the same price as the cars i’m actually interested in. tried to give me a 2020 jeep but not the 2018 tiguan. when i said i’ll stick to the deal i have elsewhere after asking for more money etc they then begged me to work with them. THEY SCAM!!!!! They are raciest!!!!! they are sexist and i will never buy my vehicle there. only get it serviced because the service department is amazing. Even Brian the General Manager was apart of this!! More