Volkswagen of Streetsboro

Robert Wells, our sales associate worked hard to get us into the specific vehicle we wanted at the price we could agree on. Dealership was clean, organized, busy. All associates we met were friendly and h into the specific vehicle we wanted at the price we could agree on. Dealership was clean, organized, busy. All associates we met were friendly and helpful. More

VW of Streetsboro is easy to work with. Sarah was knowledgeable and Hope was great. Sarah was knowledgeable and Hope was great. More

I was really shocked by how great Kolin Sanded was when helping me find a car at 19 years old when most people would have laughed at me at 19 to get a good car! Highly Recommend helping me find a car at 19 years old when most people would have laughed at me at 19 to get a good car! Highly Recommend More

I would leave zero stars if possible. I have taken my car here for years but will never again after my experience last week. Took it for annual service and they botched the oil filter. It I have taken my car here for years but will never again after my experience last week. Took it for annual service and they botched the oil filter. It leaked (and I didn’t notice), then my car essentially broke down. They refused to accept responsibility and frankly were jerks on the phone. I had to tow it myself and pay for it. They refused to reimburse me for the botched service job but begrudgingly fixed the oil filter and adapter after I fought with them for hours. Very unprofessional, both in their customer service and technical service (they forced the oil filter back in place and punctured it, then sent me off like that). Never again. More

I drove 5 hours one way to purchase a vehicle. I was anxious to get back on the road to head home because of the long drive ahead of me. Fortunately for me, Hope was aware of my long drive home I was anxious to get back on the road to head home because of the long drive ahead of me. Fortunately for me, Hope was aware of my long drive home and made every effort to expedite the paperwork process for me and got me on the road in record time. She handled everything with supreme professionalism and topped it off with a friendly attitude and smile. More

John H. worked with us during our buying experience and our family is thrilled! We came to the dealership just before closing time on a Sunday thinking we we worked with us during our buying experience and our family is thrilled! We came to the dealership just before closing time on a Sunday thinking we were just going to walk around the lot & see what they have since they were closing and we were surprised. John didn’t mind staying around to answer our questions after we did a test drive. John took down our info and called me back during my break on Monday morning to tell us that we qualified for a fantastic loan interest rate and told us he’d have the car washed and vacuumed by the time we picked up our new Volkswagen on Monday evening. My oldest daughter will be driving for the first time this summer and we’re going back to see John for her car. Way to go, John! Thanks. Kevin Pendleton, Aurora, OH More

I had a terrible experience at VW of Streetsboro. I drove over two hours to see a Tesla Model X, only to be met with dismissive behavior. They didn't even make a counteroffer to my proposal, with the I drove over two hours to see a Tesla Model X, only to be met with dismissive behavior. They didn't even make a counteroffer to my proposal, with the manager stating, "I can't take a dollar off this car anymore." Ironically, the car is now $100 cheaper - just a day later. Their salesperson falsely claimed they were the only ones with that car within 500 miles. I found a similar car with a one-year warranty directly from Tesla, albeit with a week's wait. Despite showing her Tesla's better offer for my trade-in, she remained uninterested. I ordered my car from Tesla due to VW of Streetsboro's poor service and misinformation. More