Springfield Ford Lincoln Mercury - Service Center

Service is great people that work their are very caring love them would recommend them to everyone I know who needs a car love them would recommend them to everyone I know who needs a car More

I have been servicing my VW at this dealer for some years now. I was at another VW and was disappointed with service on multiple occasions…I wish I started here!!!! Honest and upfront, I ended up getting rid now. I was at another VW and was disappointed with service on multiple occasions…I wish I started here!!!! Honest and upfront, I ended up getting rid of my last VW & recently purchased a newer VW & plan to continue to go to VW Springfield. Friendly and knowledgeable. I love that everything is throughly explained every time. I learn something new every visit. More

Cathrine , Lizzie , Mike , Joe and the whole service department were a huge help super friendly, and helpful , i was in and out department were a huge help super friendly, and helpful , i was in and out More

Great service completely satisfied, courtesy shuttle service to and from my home was great people were very friendly thank you service to and from my home was great people were very friendly thank you More

Excellent customer service. Quick maintenance work done to my vehicle and I didn’t feel taken advantage of. Quick maintenance work done to my vehicle and I didn’t feel taken advantage of. More

Service took a long time considering I had an appointment. Work was done to my satisfaction appointment. Work was done to my satisfaction More

Had an 8 am appointment. They must have not started working on my car until the afternoon because it took them until 5 pm to diagnose my car with something a kid at autozone They must have not started working on my car until the afternoon because it took them until 5 pm to diagnose my car with something a kid at autozone diagnosed in 5 minutes that I left them a note about. Because of that, they had to keep the car an extra day and offered no loaner car, money for an uber, or compensation for renting a car, even though I told them 3 weeks in advance I would need a loaner car if they kept it an extra day. Also charged too much for service. I would avoid this place at all costs. You’ll get better service literally anywhere else. More