Springfield Ford Lincoln Mercury - Service Center

Awful at follow up. Very unprofessional sales team. Lots of work to be done on the sales side. Very unprofessional sales team. Lots of work to be done on the sales side. More

Professional, pleasant willing to educate attentive to my thoughts and hospitality made my stay and time comfortable thoughts and hospitality made my stay and time comfortable More

Lizzie is awesome, they were fast at getting me in and back on the road! Thanks! back on the road! Thanks! More

It’s a top notch I’ll recommend it anytime and day. Thank you guys see y’all soon. Thank you guys see y’all soon. More

Car was towed to the dealership they checked it out kept me informed and I was able to pick the car with up within five days. me informed and I was able to pick the car with up within five days. More

Honestly the best Volkswagen dealer out there, I have been taken my car there for years and they always treat me like family! Joe and cat are so welcoming and truly make you feel at home. The level of tr been taken my car there for years and they always treat me like family! Joe and cat are so welcoming and truly make you feel at home. The level of transparency and honesty from everyone is outstanding and impeccable.. And must u say the manger Mike is such a hottie, I would go there just to see him and his fine self!! Thank you Volkswagen of Springfeild team and daddy Mike More

The staff was really helpful and took the time explain findings with my car and correct the mistake that was made with no questions asked. findings with my car and correct the mistake that was made with no questions asked. More

Respond to customer needs. Courteous and knowledgeable . Cleanliness, . Wait time was appropriate. Will visit again and will recommend VW of Springfield Courteous and knowledgeable . Cleanliness, . Wait time was appropriate. Will visit again and will recommend VW of Springfield More

They really care about their customers. They respect customers time and try to make service as seamless as possible. They respect customers time and try to make service as seamless as possible. More

Everyone is great in there to work with they take their time. Let you look at cars and are very patient and give you the best outcome when leaving. I love my vehicle that I purchased and the sales man Robe time. Let you look at cars and are very patient and give you the best outcome when leaving. I love my vehicle that I purchased and the sales man Robert was excellent. More