Volkswagen of South Miami

I was looking for a car with low mileage and had my type of interest in a vehicle. I was placed in the perfect car. It looked brand new being a used car. Jason Palmer was my salesman and he was absolutely w of interest in a vehicle. I was placed in the perfect car. It looked brand new being a used car. Jason Palmer was my salesman and he was absolutely wonderful and I could not be happier. He was very knowledgeable about the vehicles there, kind and knew just what I wanted based on my interests. I walked out happily and appreciate the great customer service including the attention from the manager. More

I want to thank Jason for all of his help and Kindness. He made sure everything went smooth. He was so caring and considerate and helped us through everything. Thank you!! He made sure everything went smooth. He was so caring and considerate and helped us through everything. Thank you!! More

New car and had to be back for repair 5 time already, car problems but every single time they they look for excuse to solve the problem an take long time to correct it, Not only a lot of problem with the car problems but every single time they they look for excuse to solve the problem an take long time to correct it, Not only a lot of problem with the car's quality but worst is the customer service that make you feel that we're asking for a favor to fix our car! More

Coming from someone who’s been in car sales for almost 12 years of my life…. This general manager Chris Assmar , goes above and beyond not only for his customers but also his employees and treats everyone as years of my life…. This general manager Chris Assmar , goes above and beyond not only for his customers but also his employees and treats everyone as if you are family…my GSM Shermica Malcolm (advantage Toyota in New York) have been the most honest people i have ever met in all my years in the car business..trust me, just go there and see… More

If you ever wondered why a dealership has a such a poor rating it’s because of sales managers like Mazen Nouihed at South Motors Volkswagen.To make a long story short after 2 hrs he gave us an offer and we rating it’s because of sales managers like Mazen Nouihed at South Motors Volkswagen.To make a long story short after 2 hrs he gave us an offer and we gave him a counter offer ,all of a sudden he told the salesman he made a mistake and never approached us himself just sent the salesman and walked away, very unprofessional!!!!! Thank God for Rick Case Volkswagen what a difference done deal in under 1 hr worth the trip!! More

Thank you to Karen Torres for her great service.. I really appreciate her customer service. She was amazing really appreciate her customer service. She was amazing More

THESE GUYS ARE STRAIGHT UP CROOKS. BEWARE. THEY TELL ME AFTER MY MECHANIC SAW THE CAR THAT THE STARTER NEEDS TO BE REPLACED WHEN ITS A ISSUE WITH THEFT SYSTEM. HOW FUNNY HOW I DROVE THE CAR THERE AND I KNO AFTER MY MECHANIC SAW THE CAR THAT THE STARTER NEEDS TO BE REPLACED WHEN ITS A ISSUE WITH THEFT SYSTEM. HOW FUNNY HOW I DROVE THE CAR THERE AND I KNOW HOW TO START THE CAR. TIME TO CALL MY LAWYER. JUST BE CAREFUL WITH THESE PEOPLE. THANK YOU. More

Maycon fast and charismatic service. thanks for the great helping. Obrigado pelo atendimento rápido e carismático obrigado pela grande ajuda super recomendo m. helping. Obrigado pelo atendimento rápido e carismático obrigado pela grande ajuda super recomendo m. More

Not giving 0 stars because I can’t. Veronica Batista texted me confirming the car I wanted was in stock and ready to be test driven. I told her clearly to let me know if the car sold, to which she repli texted me confirming the car I wanted was in stock and ready to be test driven. I told her clearly to let me know if the car sold, to which she replied “sure but I doubt it will be sold today”. I get to the dealer and she is not there, the salesperson she told me to speak to is not there and the car is not there. Total waste of my time, tire wear, gas etc. Stay away from this dealer! More

After having spent two weeks, visited and made appointments with 7 Dealerships in the area of Miami-Dade County; I was happy I met Carlos Negron. He was very helpful and professional. He didn't a appointments with 7 Dealerships in the area of Miami-Dade County; I was happy I met Carlos Negron. He was very helpful and professional. He didn't ask us how much money I made, I was willing to put forth, what was my credit-score, If I had a car to trade-in (All fair questions for the Department of Finance). We found someone who oriented us in our decision making. He asked us about what type of car we were looking for, gave us the out-the door price without any hidden fees. His manager was very helpful too; he treated us well, and took his time to pay attention to our concerns about certain fees we were able to work out in the end.. Carlos was key and able to communicate our needs to his Manager; and was happy to test-drive the vehicle with us. He didn't force us, or pushed us into buying a vehicle we were not looking for. The most important for Carlos, his Manager, and the Financier was for us to be happy with our purchase. Carlos was instrumental in helping us making this investment, and making this family decision a reality. I STRONGLY recommend him. My wife and I had a great experience in this Dealership. Carlos answered all our questions about the vehicle. And, when he didn't know something very specific, he didn't sell us lies. He called the volkswagen mechanic and put him on speaker so we could hear him answering our question. Above all, GREAT EXPERIENCE, AND WE ARE HAPPY WE MET CARLOS, THE MANAGER, THE FINANCIER and this Dealership. FINALLY, We are happy with our new VOLKSWAGEN VEHICLE thanks to Carlos! More