Back

Volkswagen of Salem - Service Center

Salem, OR

4.1
454 Reviews
Today: 7:00 AM - 6:00 PM Closed Now
View All Hours

454 Reviews of Volkswagen of Salem - Service Center

Sort by
October 31, 2016

Had my oil change Because I was also informed when I came in for the oil changed I also needed some belts replaced. I was leaving town the next day so I was very nice t More

by sparkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig the head of service.. totally awesome
September 04, 2016

Greg and Matt are awesome In this troubling time for Volkswagen TDI owners, it's refreshing having the peace of mind that Greg and Matt have provided. This time all we needed w More

by Donstrenke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, service
July 30, 2016

REPAIR VW YOUR SERVICE REPRESENTATIVE WAS VERY COURTEOUS AND A GREAT AMBASSADOR FOR YOUR COMPANY. YOUR DEALERSHIP IS NEW AND SPACIOUS. VERY IMPRESSIVE. BUT NO More

by vw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GREG
July 20, 2016

Turbulent What a bumpy road to get to a resolution. There were misunderstandings and miscommunication until we all finally got on the same page. Thank heavens. More

by Colleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg
June 30, 2016

Swift and very satisfactory service Very pleasant and hard working employees who worked with my schedule. I also had the car detailed and my 3-year old car looked like new when I picked More

by CH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Desk
May 18, 2016

high dealer standards Fast, friendly, I could list another 100 positive words to describe VW of Salem. Every visit has been the same for the last 60,000 miles. More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service desk
May 02, 2016

EOS in need of tires! I needed some new tires so Greg Bell was able to beat any of my local tire stores plus I got twice the tire for the money. They always take care of my More

by kiddesperado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bell
April 21, 2016

Happy with Volkswagen of Salem I had my 30,000 mile service completed at Volkswagen of Salem. The car was returned clean and vacuumed. The service people were helpful and friendly. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
March 29, 2016

Top notch service The friendliest and most knowledgeable service staff. They gave us the best trade in deal. We travel from Creswell to this dealer for service because More

by Gibson426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
February 27, 2016

20k service, swap out studs for regular tires and fix window Very professional service team!! My drivers side window had started to drop down on its own, so they were able to fix that on my first visit!! More

by kadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember the guys who checked me in and out.
...
43
...