Volkswagen of Salem

10,000 mile service to my 2014 Tiguan I went into the VW Dealership in Bend, OR to have the service and was told by the Receptionist they were booked for two weeks and could not service my I went into the VW Dealership in Bend, OR to have the service and was told by the Receptionist they were booked for two weeks and could not service my vehicle until after that time. I contacted VW Salem and was told I could bring my car in at my convenience and no appointment was necessary. I arrived at 2;30 in the afternoon and was promptly greeted by the Service Advisor in a most courteous and professional manner. The service was completed in slightly over one hour while I waited with my pet dog in the comfortable lounge. My vehicle was returned washed and vacuumed, and the service was reviewed with me in a professional manner. I was on my way in less than an hour and a half. Why such great service in Salem, and not in Bend? I will not go to Bend again and I plan to be a regular in Salem. I will recommend the Salem Agency to my friends and family and let them know of my unsatisfactory experience in Bend. More

Great Jesse was great to work with. He was insightful and very helpful. I would recommend this dealership to my friends. Jesse provided a great overall cost Jesse was great to work with. He was insightful and very helpful. I would recommend this dealership to my friends. Jesse provided a great overall costumer experience. More

Review I was happy that everyone in this agency helped me get in the car I really wanted, with the negative equity I had. Cant thank you enough for all t I was happy that everyone in this agency helped me get in the car I really wanted, with the negative equity I had. Cant thank you enough for all the help provided, you all were the best. Capitol Toyota did not compare to you all.* More

BEST AUTO DEALER AROUND Have been coming to your facility for years due to your excellent work and professional staff. I come to this dealer because they are really the best Have been coming to your facility for years due to your excellent work and professional staff. I come to this dealer because they are really the best dealer I have found in oregon. More

Great Staff and excellant work for a fair price Have been coming to your facility for years due to your excellent work and professional staff. This includes from your Service Consultant when first b Have been coming to your facility for years due to your excellent work and professional staff. This includes from your Service Consultant when first booking an appointment all the way up to the Mechanic doing the repairs/servicing. Keep up the good work. More

It was easy to deal with the people at the dealership They were honest up front and had some good incentives on buying the car I wanted.they also worked with my schedule to come to my business pick up the They were honest up front and had some good incentives on buying the car I wanted.they also worked with my schedule to come to my business pick up the car so they could install mud flaps,sunroof deflector and paint&interior sealeant. More

BEST AUTO DEALER AROUND I GOT IT MY WAY ON THE PARKWAY, WITH LITHA VW SERVICE WAS THE BEST, MAKE US FEEL WELCOMED AND RELAXED AND HAVE FRESH COFFEE AND PASTRIES. WOULD NEVE I GOT IT MY WAY ON THE PARKWAY, WITH LITHA VW SERVICE WAS THE BEST, MAKE US FEEL WELCOMED AND RELAXED AND HAVE FRESH COFFEE AND PASTRIES. WOULD NEVER BUY ANYWHERE ELSE More

Met promises and commitments! Great service and very capable staff. A very nice new facility. Convenient access off of I-5. Thank you for the loaner car - could have been cleane Great service and very capable staff. A very nice new facility. Convenient access off of I-5. Thank you for the loaner car - could have been cleaner. More

VW Routan service Service was excellent. Greg presented service options and pricing. Worked with me to determine what was needed. Applied service discount offera to Service was excellent. Greg presented service options and pricing. Worked with me to determine what was needed. Applied service discount offera to final cost. Vehicle was clean and ready to pickup as promised. More

Turbo repair Never fun to have the VW in the shop, but they made it easy and pain free. We will return for service & sales! Thanks...Eric Never fun to have the VW in the shop, but they made it easy and pain free. We will return for service & sales! Thanks...Eric More