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Volkswagen of Orland Park - Service Center

Orland Park, IL

4.1
345 Reviews

345 Reviews of Volkswagen of Orland Park - Service Center

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March 20, 2025

Pleasant and helpful. All work performed! Service techs were great Wait was not too bad More

by TJSANKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
March 20, 2025

Great customer service given. Clean environment well stock refreshments. Comfortable chairs great entertainment center for the wait. More

by COOKSMBIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kutyna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2025

Great service each time I go into the dealership people are great to work with More

by BCONSIDINE1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2025

Kelly, my service rep, was extremely professional and helpful. I had a small issue which Kelly resolved. Additionally, he showed me how to reset the problem myself. More

by L Kirby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
March 16, 2025

It was a very pleasant drop off and pick up no hassles and repair did not take long. I More

by BELLABOMBON21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John "service"
March 14, 2025

From the moment I arrived it was a friendly and welcoming atmosphere. It was truly enjoyable and informative experience. Thank you for making my visit pleasant and memorable More

by MONIQUEDUDCZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
March 13, 2025

this is the second time they have had to keep my vehicle for a day and i've had to go to work and they have told me they don't have any loaner cars i was the first car to and i came early at 7:30am. I had t More

by Clela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly
March 13, 2025

Kelly in the service department was great. Everyone I ran into in the waiting area/showroom were friendly. More

by MPICARD444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Smith
March 11, 2025

They will promise you, great service, loaner cars,etc. , anything to make the sale. Then after the car sale will deliver the opposite. I would never buy a car from them again. More

by Steve13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mohammed Khan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Zinck
March 08, 2025

My service writer Kelly was outstanding. He let me know what was wrong with my car and the work that needed to be done. I never felt pressured by him. More

by Mable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly in service
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