Volkswagen of Orland Park - Service Center

Excellent Service Mr Sergio Villagomez And Ed Skibinski has always treated me and my Family with excellent service.We all own Volkswagens and we always come back to VW Mr Sergio Villagomez And Ed Skibinski has always treated me and my Family with excellent service.We all own Volkswagens and we always come back to VW of Orland Park Service Department because of the excellent service that theses gentlemen provide us and that’s is very rare today!! Sincerely Ray Wilson More

I've been a loyal customer since 2006, Ed and Sergio has always treated me extremely well. They will go over and beyond. That is what I call customer service "Keep up the good work Guys" always treated me extremely well. They will go over and beyond. That is what I call customer service "Keep up the good work Guys" More

Tire pressure icon I was in Route 159 when my tire pressure icon showed up on my screen, I stop by unannounced. Always glad to see Sergio do a good job right away. I was in Route 159 when my tire pressure icon showed up on my screen, I stop by unannounced. Always glad to see Sergio do a good job right away. More

Best Service in the World. I love Orland Volkswagon Dealership. Very nice people and the Dealership was so clean and comfortable. I enjoyed waiting for my car and having access to get a bottle of water Dealership. Very nice people and the Dealership was so clean and comfortable. I enjoyed waiting for my car and having access to get a bottle of water or soda or a healthy snack. Thanks! More

Outstanding Service!! Ed and Sergio and Brad are terrific. Knowledgeable, friendly and professional! Simply put, the Service team at Orland Volkswagen is top quality. Th Ed and Sergio and Brad are terrific. Knowledgeable, friendly and professional! Simply put, the Service team at Orland Volkswagen is top quality. Thanks to the entire service department employees!! More

Honest and friendly. I had an engine light and my GTI was choking out. I thought my starter was going bad. Turns out it was a bad connection on one of the wires. They I had an engine light and my GTI was choking out. I thought my starter was going bad. Turns out it was a bad connection on one of the wires. They fixed me right up. Free of charge! I will be back when my car needs work. I appreciate the honesty! More

See description below I have been taking all of my VWs to this service center for many years, and have always had an excellent experience. For this reason I would normally I have been taking all of my VWs to this service center for many years, and have always had an excellent experience. For this reason I would normally be happy to recommend this service center (and actually have sent friends there in the past). However, the last time I needed assistance to replace a damaged tire on my current auto, the repair was made without problems, but when I went to open my trunk I found that the "donut" that had been on my car as a temporary replacement had been thrown into the trunk on top of everything else, rather than properly replacing it into the the proper place where it should be stored. This caused a really serious problem for me because there isn't much I can do to fix this by myself and I cannot get anything in or out of my trunk since this heavy piece of equipment is on blocking everything in my trunk. I haven't been able to bring my car back to the dealership for help with getting this straightened out because of the long distance I need to drive to the dealership and because of the current restrictions due to the virus crisis. More

From the dropping the car till picking up the car the experience it's amazing. The service advisors they fast and knowledgeable, mechanics they know what they doing especially Everett. In one word th experience it's amazing. The service advisors they fast and knowledgeable, mechanics they know what they doing especially Everett. In one word the service its Perfect ! More

windows I brought in because I thought there was a problem They showed my wife what she was doing wrong so they were fine .Im glad they took the time to show I brought in because I thought there was a problem They showed my wife what she was doing wrong so they were fine .Im glad they took the time to show her how to operate them correctly I'm glad they took the time. thank you Robert Clark More

nice people good service During the virus pandemic, I received good service, friendly people. They also practiced social distancing which I really appriciated. All in all, During the virus pandemic, I received good service, friendly people. They also practiced social distancing which I really appriciated. All in all, my experence was excellent. More