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Volkswagen of Orland Park - Service Center

Orland Park, IL

4.1
345 Reviews

345 Reviews of Volkswagen of Orland Park - Service Center

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April 25, 2025

Kelly Smith is one wonderful asset to VW. He cares, he goes the extra mile always. More

by SANDDUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Smith
April 24, 2025

I had great service as always. People were professional and helpful. I used a coupon so I had a decent price for the oil change. I keep coming back More

by TENENKOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvardo
April 24, 2025

The experience was wonderful from the sales, to management the only thing is i need the paperwork for the 2024 Atlas Sport, i received all paperwork for the 2025 Atlas for my wife truck but i did n More

by KEVIN.JONES13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kutyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrell Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

VW does my oil changes and transmission fluid change. However, I am about to change one front wheel bearing by myself, because you want $1000. More

by KBRUGIONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. only
April 24, 2025

service was great and everyone was very respectful. took care of all my needs quickly More

by SAJANAJJARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Uribe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raynor Golding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrell Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Zwolinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael DeLaTorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Prohaska
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

They were able to get me in quickly after I expressed my problem and they walked me through everything to make an informed decision about the services I needed. Kelly, my service advisor, went above and bey More

by tyneshaparker8710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Smith
April 21, 2025

Really disappointed with this service. First no calls before the text as to looking at the service ticket. The service suggested from the visit was over 2000 dollars. One was spark plugs More

by MASAITISV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None this was service
April 20, 2025

I have been taking my car to this dealership for 3 years now.Im very impressed concerning their service, the staff is very friendly, very professional, service is good.Never had any issues about anything wi More

by LENOREDANTLEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gleb Simanovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kutyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raynor Golding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Everything was from beginning to end. . the only thing I recommend is that you offer more amenities so our guests can enjoy the experience wile waiting for our vehicles More

by RENTERIALORENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Uribe
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

The dealership was clean and the service personal were very friendly and helpful. The service department finished the work ahead of schedule More

by KIMHIEMENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Zwolinski
4.0
This rating includes all reviews, with more weight given to recent reviews.
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