Volkswagen of Orland Park - Service Center

1st visit and will return for future needs. Gerardo was fantastic and very informative. Thanks Gerardo was fantastic and very informative. Thanks More

Kelly was professional and very polite. My vehicle was ready sooner than he promised much to my delight. My vehicle was ready sooner than he promised much to my delight. More

John was polite and my service went great. The waiting are was nice. Thank you The waiting are was nice. Thank you More

Kelly was super kind and helpful during my entire experience. He continued to update me and explain what was going on with my car. experience. He continued to update me and explain what was going on with my car. More

Service department was very efficient, and informed me well about the progress they were making in the maintenance of my car. well about the progress they were making in the maintenance of my car. More

My name is Patricia Beale. I was the one bringing in my Tiquan for her annual oil change! Lucky to have a coupon! Thank You! The gentleman that took care of me was named Kelly. I was the one bringing in my Tiquan for her annual oil change! Lucky to have a coupon! Thank You! The gentleman that took care of me was named Kelly. Very kind person. He was there for me from start to finish :-) I love my Tiquan. I rather have an Atlas tho! (haha) Maybe next time! I only have positive things to say about Orland Park Volkswagen! Thank You! More

Service department is terrible. Will charge you thousands to never fix a problem. Go to another service department for a real fix. Will charge you thousands to never fix a problem. Go to another service department for a real fix. More

This dealership is a joke there isn't enough characters to voice my displeasure with this place. I love my VW Passat but this dealership is a joke. They nickle and dime you to death. Don't walk run away to voice my displeasure with this place. I love my VW Passat but this dealership is a joke. They nickle and dime you to death. Don't walk run away from this place. I had them replace my engine for $12,300 and then they "FORGOT" to put NEW fuel injectors in. I took it back they put new ones in as I did pay for them and then who knows what they did I took it back and there was a pinched hose, then they replaced a throttle body for $1,300 still having the EXACT SAME ISSUE and now they told me I needed a new engine harness for $1,800. I asked when is enough enough. Oh they did offer to knock $300 off. Go out to Pugi in Downers Grove it's worth the drive. More

Took car in due to check engine light going on, was told they had to order a part but safe to drive until it arrives. Car was not safe and they never ordered the parts. Unwilling to to give a loaner car unt they had to order a part but safe to drive until it arrives. Car was not safe and they never ordered the parts. Unwilling to to give a loaner car until fixed. Attempted to talk to sales and service departments but had to leave a message with no return call. More

Sam in service is a true professional. Very friendly and helpful with all details. He fully explains any and all items needing repair and how they will repair or replace parts. Quality wor Very friendly and helpful with all details. He fully explains any and all items needing repair and how they will repair or replace parts. Quality work done in this department More