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Volkswagen of Orland Park

Orland Park, IL

3.9
730 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better? We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!! When you buy or lease from Volkswagen of Orland Park you will receive: Complimentary first tank of fuel. Complimentary car washes after every service visit. Complimentary refreshments for sales and service customers. Complimentary Wi-Fi in our comfortable customer lounge. Priority appointment scheduling for service and maintenance. Discounts on VW apparel. And much more. Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
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8920 W 159th St

Orland Park, IL

60462

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Showing 730 reviews

December 17, 2013

I recently purchased a 2014 Jetta from VW Orland--and it was a great experience! I worked with Dave, and the whole process was enjoyable. More

by sjl1183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2013 -

Volkswagen of Orland Park responded

Thank you so much for writing such a glowing review of your experience at our dealership! Dave truly is a valuable asset to our team who, like all of our employees, is dedicated to making sure that all of our customers receive a vehicle-buying experience that's as convenient, friendly and worry-free as possible. We're delighted to know that you managed to experience this value first hand during your visit with us, and we look forward to seeing you again very soon! Sincerely, Sebastian Badillo, General Sales Manager.

December 11, 2013

Had an excellent experience Kamila! Very dedicated to finding EXACTLY what I was looking for and more. Got a great price & amazing quality car! Does not try to oversell what you can afford... Does everyt More

by Cphrebic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Labuda, Kamila Labuda
Dec 11, 2013 -

Volkswagen of Orland Park responded

We appreciate you taking the time to write such a glowing review of your visit with us! Kamila truly is a wonderful member of our team who's not only dedicated to providing the utmost in customer service and quality, but to working with each and every one of our customers in order to make sure that they leave our dealership with the vehicle that's right for them. We're thrilled to hear that this was the case with you during your visit, and we hope that you continue to choose our dealership for all of your automotive needs. We're always here for you when you need us! Sincerely, Sebastian Badillo, General Sales Manager.

December 09, 2013

I've been a customer of Kamilla's for a long time, and have to say that this dealership is the best I've found in the Chicagoland area. I've purchased 5 VWs in Chicagoland over the years so I ha More

by richj79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Labuda
Dec 10, 2013 -

Volkswagen of Orland Park responded

We're incredibly flattered and humbled by your review of your experience at our dealership. Kamilla is an outstanding member of our team who, like all of our employees, is not only dedicated to providing the utmost in customer service and quality, but to working within the needs and situation of all of our customers in order to assure that they leave our dealership with the vehicle that's right for them. We're so glad to hear that this was the case with you during your visit, and we truly hope that you continue to choose our dealership for all of your future automotive needs. Sincerely, Sebastian Badillo, General Sales Manager.

December 07, 2013

Mr. Drew Lanum is a really great person with excellent customer service skills. He made me feel very comfortable and secure while purchasing my vehicle. It was a pleasure working with him. Thank you Drew More

by Tbrown837
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Lanum
Dec 09, 2013 -

Volkswagen of Orland Park responded

Thank you so much for taking the time to write such kind words about our dealership! Drew definitely is a terrific member of our team who, like all of our employees, strives to go above and beyond in order to provide our customers with a vehicle-buying experience that's as convenient and hassle-free as possible. We're so glad to hear that you experienced this value first hand with us, and we hope to see you again very soon! Sincerely, Sebastian Badillo, General Sales Manager.

December 05, 2013

The people at this dealership are really nice, very friendly, and easy to work with. Kamila is a 5 star sales person who I would definitely recommend. If you feel like you have been treated poorly at o More

by mee1819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Labuda
Dec 05, 2013 -

Volkswagen of Orland Park responded

We are happy to hear you had such a positive experience with Kamila during your recent visit to Volkswagen of Orland Park. She takes pride in her fast, friendly, and efficient customer service! She will be very appreciative of your Five Star Review and recommendation! Thank you for taking the time to leave us this feedback and for trusting us with your car buying needs! It was a pleasure working with you and we hope you enjoy your new vehicle! Don't forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Regards, Sebastian Badillo - General Sales Manager

December 04, 2013

I couldn't believe the level of customer service I received. Just when I thought everyone was inconsiderate and only out for themselves, along came Drew. He brought back the integrity to being a sales More

by fyi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 04, 2013 -

Volkswagen of Orland Park responded

Mr. Sandowski, Volkswagen of Orland Park is ecstatic to hear you had such a positive experience with Drew. He is an amazing asset to our team and we are lucky to have him. He loves to make the car buying process smooth and enjoyable and will be very appreciative of your Five Star Review and recommendation. We are overjoyed to hear that you left our store with a smile on your face and it was a pleasure working with you. Thank you for trusting us with your car buying needs and if you ever need anything do not hesitate to get in contact with us! LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Regards, Sebastian Badillo - General Sales Manager

November 23, 2013

I went to have my car serviced and had no intentions on purchasing a new vehicle. I went upstairs to peek only but there came Drew!!! He was so friendly and personable, plus he didn't hover over me. He jus More

by cocoav1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2013 -

Volkswagen of Orland Park responded

Thank you for taking the time to share this review! I am pleased to hear that Drew was considerate and helpful throughout your entire purchase. Our number one goal is to ensure that each customer leaves completely satisfied. I am glad to hear that our team was able to go above and beyond your expectations. I hope you are enjoying your new car so far. If you need anything in the future, please come back and see us! Sincerely, Sebastian Badillo - General Sales Manager

November 05, 2013

The first time I purchased a car from Drew Lanum of Volkswagen of Orland Park was in December of 2010. I was there to purchase a surprise Christmas gift for my wife. I ended up with a 2011 CC and the b More

by pprecs1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2013 -

Volkswagen of Orland Park responded

At Volkswagen of Orland Park we love to hear when our customers leave our store with a smile on their face! Drew is a valuable member of our team and we are extremely lucky to have him! He takes pride in his customer service abilities and always puts the needs of his customer first! He loves to make the car buying process smooth and enjoyable for his customers and will be ecstatic to hear your needs were met during your recent visit! We are very appreciative of your Five Star Review and recommendation! Thank you for taking the time to leave us this wonderful feedback and for once again trusting us with your car buying needs! It was a pleasure working with you and we hope you enjoy your new Volkswagen! LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Regards, Sebastian Badillo - General Sales Manager

October 29, 2013

I will buy my next car here and would recommend this dealership to anyone. The salesman Rich Stephan was a stand up guy and really worked with me to get the price I was looking for. The sales manager Se More

by DavidFietko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Stephan
Oct 29, 2013 -

Volkswagen of Orland Park responded

Mr. Fietko, Volkswagen of Orland Park thanks you for your Five Star Review and recommendation! Rich is an amazing asset to our team and we are lucky to have him! He takes pride in his customer service abilities and will love to hear that you left our store with a smile on your face! We thank you for taking the time to submit this awesome feedback and for trusting us with your car buying needs! It was a pleasure working with you and we look forward to working with you in the future! Don't forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Regards, Sebastian Badillo - General Sales Manager

October 29, 2013

I highly recommend Volkswagen of Orland Park. I just purchased a new 2014 VW R-Line CC and I love it. It has great gas mileage and runs smoothly. It has all the latest technology features in the car. My More

by kevinpasciak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2013 -

Volkswagen of Orland Park responded

Kevin, We are ecstatic to hear that you left Volkswagen of Orland Park satisfied! Dan is a very knowledgeable salesman and he loves to make the car buying process smooth and enjoyable for each of his customers! He will love to hear that he met your needs during your recent visit to our store! We thank you for taking the time to leave us this Five Star Review! Thank you for trusting us with your car buying needs and it was a pleasure working with you! We look forward to the opportunity to work with you in the future! Find us on Facebook and Twitter to take advantage of our exclusive online coupons and discounts! Regards, Sebastian Badillo - General Sales Manager

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