Volkswagen of Orland Park

My first car! Purchasing a new car can be stressful, and it's all about pace. I left this dealership went to a few others over a few months and still ended up back Purchasing a new car can be stressful, and it's all about pace. I left this dealership went to a few others over a few months and still ended up back here. I reviewed several dealerships around the Chicagoland area because I'm very big on customer service/experiences... I can honestly say that this dealership excels at both! Dustin- you're cool, my man. Kamila- you're a riot! More

Ryan kieras My wife and I have been bringing our cars here for over a year now ever since we first scheduled a service appointment with Ryan.He is very attentive My wife and I have been bringing our cars here for over a year now ever since we first scheduled a service appointment with Ryan.He is very attentive and really makes you feel like you are important. More

Great Experience I have never been more pleased with a big ticket purchase as I am with my Jetta TDI and the representives of Volkswagon of Orland. I have never been more pleased with a big ticket purchase as I am with my Jetta TDI and the representives of Volkswagon of Orland. More

Wonderful Experience! We appreciated the very low-pressure atmosphere each and every time we visited. Dave was friendly, professional and very knowledgeable. We are still We appreciated the very low-pressure atmosphere each and every time we visited. Dave was friendly, professional and very knowledgeable. We are still talking about how Dave and everyone there were so welcoming and friendly. This has been the most pleasant and enjoyable car-buying experience we have ever had! More

Excellent Service, Very Friendly and Knowledgeable Danny showed me both the GTI Wolfsburg and Driver's edition and accompanied me on a test drive of the former. He was very knowledgeable of the specs a Danny showed me both the GTI Wolfsburg and Driver's edition and accompanied me on a test drive of the former. He was very knowledgeable of the specs and safety features of the vehicles, which was made more valuable by the fact that he has owned Volkswagens. He went over the cost of the vehicle, discussed discounts, warranty and service options, and gave me valuable information on my approved financing. I enjoyed my visit to the dealership and I would recommend the folks at Orland Park to anyone interested in a Volkswagen. More

The best! Ryan is always very helpful in explaining the problem. I have seen him handle a very difficult customer on the telephone while waiting to speak to him Ryan is always very helpful in explaining the problem. I have seen him handle a very difficult customer on the telephone while waiting to speak to him. He was trying to make the customer aware that they had a very bad situation with their car and it needed to be fixed. Zak is an amazing mechanic that cares about what he does. I trust Ryan and Zak. I am always comfortable when I take my car in. I know I will get the best service when I have a problem with the car. More

Better than the other VW dealers Straight up folks. Large selection. No hassles and haggling or bait and switch. I felt comfortable and there was no rush. I think we reached a good de Straight up folks. Large selection. No hassles and haggling or bait and switch. I felt comfortable and there was no rush. I think we reached a good deal More

Excellent service! I have never received such wonderful service like the one I received at VW Orland Park. Rich was so knowledgeable and informative, I ended up driving I have never received such wonderful service like the one I received at VW Orland Park. Rich was so knowledgeable and informative, I ended up driving off the lot with a new VW! The staff at the VW Orland Park was amazing and I will be continuing my business with them for years to come as well as referring my friends and family to them! Thank you Rich and the staff for incredible service!! More

Salesman review I would like to compliment the salesman we worked with, Dan Kaminski. We brought our '06 VW Passat in for service. When we found out late in the day I would like to compliment the salesman we worked with, Dan Kaminski. We brought our '06 VW Passat in for service. When we found out late in the day how much repairs would be, we began looking at new vehicles. Dan was very thorough in finding all the information we asked for, especially a variety of lease terms. The dealership was also currently offering a deal that paid for repairs. Although we were not planning to purchase a vehicle that day, we felt we could not pass up what was being offered. We decided, after Dan provided us with multiple options, to lease a new vehicle. Everything was taken care of in record time, and Dan showed us how everything worked. He also took care of connecting three cell phones to the car's feature allowing hands-free use. The car was cleaned, filled with gas, and ready to go that very evening. We were very pleased with the time and attention he devoted to us and how quickly everything was completed, license plates included. A positive relationship with this dealership was further cemented that night, thanks to Dan. More

We purchased a new Passat in 2012 and loved it. Returned in 2014 and purchased a used Jetta. Kamilla and Sebastian dealt well with us both times - made us feel like VW of Orland is family and really cares. in 2014 and purchased a used Jetta. Kamilla and Sebastian dealt well with us both times - made us feel like VW of Orland is family and really cares. We had an emissions problem with our Passat in 2013, at 40,000 miles and were able to get it fixed here. Unfortunately, it was not covered under our extended warranty but it did not deter us from wanting another VW when we were in need of another car, nor coming back to VW of Orland. When we returned for the second one, we wanted to purchase something cash so Kamilla worked with us to find something that fell into our price range AND was a reliable car. She and Sebastian were MORE than fair with the price and the process of making it a certified used vehicle. Shortly after purchasing the second car, we had a second emissions problem and of course came immediately to Orland VW. This time it was covered by our warranty but would necessitate us paying the $100 deductible. I went to Kamilla and explained our frustration. She totally understood it and went to Sebastian who treated us, again like family. We were able to get our repair done without the expense, which was to our delight. We will continue to use VW of Orland for all of our future car needs and purchases and hopefully be able to continue to work with Kamilla and Sebastian. Thanks for such outstanding service and CARE for us. More