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Volkswagen of Orland Park

Orland Park, IL

3.9
731 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better? We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!! When you buy or lease from Volkswagen of Orland Park you will receive: Complimentary first tank of fuel. Complimentary car washes after every service visit. Complimentary refreshments for sales and service customers. Complimentary Wi-Fi in our comfortable customer lounge. Priority appointment scheduling for service and maintenance. Discounts on VW apparel. And much more. Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
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8920 W 159th St

Orland Park, IL

60462

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Showing 731 reviews

March 12, 2015

first time experience I had never owned or even driven a Volkswagen but my granddaughter was very interested in checking out some VW used cars. We were looking for her fi More

by edendonna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Bilo
February 13, 2015

Great service department They gave professional, courteous, quick service. I will never hesitate to bring my car here. They did the work as promised at a fair price. More

by vineyards4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Skibinski
Feb 17, 2015 -

Volkswagen of Orland Park responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing quick and professional service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Best, Bruce Phillips, General Manager, (708)-428-5000, bphillips@vworland.com

January 22, 2015

Consistently Awesome I appreciate the consistent good service. I know when I call or come in the reps will do what they need to get my car serviced and back to normal. More

by sm3141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Villagomez
Jan 23, 2015 -

Volkswagen of Orland Park responded

Thank you for taking the time to share your feedback! I am very pleased to hear that our consistent professionalism and great customer service has earned your trust in our business. We can’t wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook and Twitter before you come in. Best, Bruce Phillips, General Manager, (708)-428-5000, bphillips@vworland.com

January 14, 2015

3rd time, still a charm at VW of Orland Park I'm admittedly a car guy and I've bought and sold a lot of vehicles. Got our first VW a few years ago and a few months later bought another. The veh More

by spjonesi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Labuda
Jan 14, 2015 -

Volkswagen of Orland Park responded

It was a pleasure to read about your third car buying experience with Kamila. Congratulations on your new vehicle! Thank you for taking the time to write this outstanding review. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Don’t forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Best, Bruce Phillips, General Manager, (708)-428-5000, bphillips@vworland.com

December 05, 2014

Best car buying experience ever! Thank you VW of Orland Park and especially Drew for providing an awesome car buying experience! I'll definitely be back when I need a new VW. More

by Jessslag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2014 -

Volkswagen of Orland Park responded

Thank you for leaving us this great review. Congratulations on your new car! We are very happy to hear that Drew could provide you with an awesome car buying experience! Please come back and see us again in the future with anything else you might need. Take care! Best, Sebastian Badillo General Manager

November 23, 2014

Purchase of 2012 Honda Accord I recently purchased a used 2012 Honda Accord from Volkswagen of Orland Park and found that they had great service. Lawrence Williams was very helpfu More

by Trevor Alcorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Williams, Dustin Hill
Nov 24, 2014 -

Volkswagen of Orland Park responded

Thank you for providing us with feedback, Trevor. Lawrence is wholly devoted to the success of our guests’ experiences and he strives to create a positive buying experience for every customer. We appreciate all of your kind words and thank you for trusting our dealership. We look forward to seeing you soon and hope that you enjoy your new Honda Accord! Best, Sebastian Badillo General Manager

October 29, 2014

Purchase of 2014 Passat I received excellent service from Kamila and Duston. This is the 3rd car I have purchased from your dealership. I enjoy the great service your company More

by sakarimah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Labuda, Dustin Hill
Oct 30, 2014 -

Volkswagen of Orland Park responded

Thank you for this amazing feedback and for your continued patronage. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we’ve succeeded. We’re elated to learn that Kamila and Duston provided you with an excellent service during your visit. If there is anything more that we can do please come back and see us again. Take care! Best, Sebastian Badillo, General Manager.

September 23, 2014

Excellent used sales team I don't purchase cars very often but the last 2 I have came from here. Looks like my 3rd will be from here as well. Excellent job guys!! More

by matthew.mudore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Hill
Sep 24, 2014 -

Volkswagen of Orland Park responded

Matthew, we love hearing about customers that have a great experience at Volkswagen of Orland Park and we're glad that you're one of them. We know that buying a car is an important decision and we are proud to know that you chose our dealership. We are eager to assist you on your next purchase. Best regards, Sebastian Badillo, General Manager.

September 21, 2014

Awesome Service My Dad and I were shopping for a new car, and came across the one at a different dealer. We could not believe how rude they were and how disrespectful More

by Ariellebalasko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Stephan, Rich Munoz, Dustin Hill
Sep 24, 2014 -

Volkswagen of Orland Park responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to achieve this with you. It's wonderful to know that our consistent professionalism has earned your repeat business, and do not hesitate to let us know if you have any further questions or concerns regarding your vehicle. Warm regards, Sebastian Badillo, General Manager.

September 15, 2014

Service visit I always like the excellent treatment and service received whenever I visit Volkswagen of Orland Park! Thank you :). Everyone is always so nice and More

by mclohessy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Villagomez
Sep 16, 2014 -

Volkswagen of Orland Park responded

We appreciate the time it took for you to give us this feedback. We are dedicated to providing top quality service and we are ecstatic to hear that your experience reflected this dedication. At Volkswagen of Orland Park, we value our customers, and we look forward to seeing you on your next visit. Warm regards, Sebastian Badillo, General Manager.

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