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Volkswagen of Orland Park

Orland Park, IL

3.9
731 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better? We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!! When you buy or lease from Volkswagen of Orland Park you will receive: Complimentary first tank of fuel. Complimentary car washes after every service visit. Complimentary refreshments for sales and service customers. Complimentary Wi-Fi in our comfortable customer lounge. Priority appointment scheduling for service and maintenance. Discounts on VW apparel. And much more. Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
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8920 W 159th St

Orland Park, IL

60462

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Showing 731 reviews

June 06, 2016

Very nice service They were really nice and helpful. I asked for a pretty rare model, but they still managed to get it within 2 days! People were extremely friendly and More

by TT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Labuda, Bruce Phillips
May 14, 2016

GREAT PLACE TO BUY A CAR THE STAFF AT THIS STORE IS JUST GREAT AND WELL STOCK WITH THE RIGHT CARS TO SHOP FROM VW OF ORLAND PARK HAD MANY CARS TO CHOOSE FROM AND THE PRICES W More

by rlwwcw958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Labuda, Rich Stephan
May 16, 2016 -

Volkswagen of Orland Park responded

We appreciate you for letting others know about your experience at Volkswagen of Orland Park. If you ever need anything in the future, please don't hesitate to let us know. Take care! Bruce Phillips | bphillips@vworland.com | General Manager

May 13, 2016

Love my VW My first car buying experience was flawless. Both Cameron and Dustin listened to my wants and got me in a gorgeous, right priced '13 Tiguan! They answ More

by King90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Hill, Cameron Credelle
May 16, 2016 -

Volkswagen of Orland Park responded

Thank you and congratulations on your first car purchase! We are so very pleased that Cameron and Dustin could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business and enjoy your new vehicle! Bruce Phillips | bphillips@vworland.com | General Manager

May 11, 2016

Parts Department has awesome customer service I was looking for some touch up paint for my wife's 2015 VW beetle and the nicest gentlemen there handed me the paint on the house. Wow! How nice is t More

by 2015vwbeetle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Parts department
May 16, 2016 -

Volkswagen of Orland Park responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our service team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Bruce Phillips | bphillips@vworland.com | General Manager

May 10, 2016

It was awesome! Kamilla helped me pick out the perfect car! Great customer service and Kamilla helped me out a lot. She got all the paper work done in under 30 mins!!! She's the best!! More

by sabreena almasri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Labuda, Dustin Hill
April 28, 2016

Natalia was wonderfull We initially looked at another brand next to the Volkswagen dealership but were very unhappy with the customer service so we walked over to Orland VW. More

by scottstar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia Szwab, Natalia Szwab
Apr 28, 2016 -

Volkswagen of Orland Park responded

Thank you so much for your review! We are very happy that you are enjoying your Golf Sportwagen! Please let me know if there is anything you need in the future! Bruce Phillips General Manager Volkswagen of Orland Park

April 18, 2016

Bad customer service for used VW I traded in my VW for a diesel one and it was an older model. Buying process did go smooth except for the fact that my stereo was broken when I purcha More

by vdubfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kamila Labuda, Dustin Hill
April 06, 2016

Andrew was great to work with! I shopped around and compared prices from other dealerships. I recommend doing this. I worked with Andrew as the sales person at the Orland Park loca More

by Frank L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Novak
Apr 28, 2016 -

Volkswagen of Orland Park responded

Frank, Thank you so much for taking the time to fill out a review, and for your kind comments about Andrew. Please let me know if there is anything I can do for you in the future! Bruce Phillips General Manager Volkswagen of Orland Park

April 06, 2016

Rave review I am pleased to extol the excellent service and salesmanship I was accorded with the purchase of my new Passat. It was a pleasure doing business with More

by GG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Skibinski, Rich Munoz
Apr 28, 2016 -

Volkswagen of Orland Park responded

Thank you so much for your very kind review! We are glad to hear you enjoyed working with us. Please let me know if there is any assistance I can offer in the future! Enjoy your Passat Bruce Phillips General Manager Volkswagen of Orland Park

April 06, 2016

My fifth vehicle from VW Orland Park Our's was somewhat of a complicated purchase transaction this time but Kamila and Dustin made the process as easy as possible. I have been a loyal cu More

by James Ludwig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Labuda, Dustin Hill
Apr 28, 2016 -

Volkswagen of Orland Park responded

Mr. Ludwig, Thank you so much for your review! We are always happy to work with you on anything VW related. Enjoy your wonderful new car, and if there is anything that I can do in the future to help, please let me know! Bruce Phillips General Manager Volkswagen of Orland Park

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