Volkswagen of Orland Park
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Very nice service They were really nice and helpful. I asked for a pretty rare model, but they still managed to get it within 2 days! People were extremely friendly and They were really nice and helpful. I asked for a pretty rare model, but they still managed to get it within 2 days! People were extremely friendly and answered all my questions! Highly recommend! More
GREAT PLACE TO BUY A CAR THE STAFF AT THIS STORE IS JUST GREAT AND WELL STOCK WITH THE RIGHT CARS TO SHOP FROM VW OF ORLAND PARK HAD MANY CARS TO CHOOSE FROM AND THE PRICES W THE STAFF AT THIS STORE IS JUST GREAT AND WELL STOCK WITH THE RIGHT CARS TO SHOP FROM VW OF ORLAND PARK HAD MANY CARS TO CHOOSE FROM AND THE PRICES WAS JUST RIGHT FOR ME More
Love my VW My first car buying experience was flawless. Both Cameron and Dustin listened to my wants and got me in a gorgeous, right priced '13 Tiguan! They answ My first car buying experience was flawless. Both Cameron and Dustin listened to my wants and got me in a gorgeous, right priced '13 Tiguan! They answered all my hard-ball questions and we're never pushy. Thanks! I LOVE my Tiguan. More
Parts Department has awesome customer service I was looking for some touch up paint for my wife's 2015 VW beetle and the nicest gentlemen there handed me the paint on the house. Wow! How nice is t I was looking for some touch up paint for my wife's 2015 VW beetle and the nicest gentlemen there handed me the paint on the house. Wow! How nice is that! Just made my day!!! More
It was awesome! Kamilla helped me pick out the perfect car! Great customer service and Kamilla helped me out a lot. She got all the paper work done in under 30 mins!!! She's the best!! Great customer service and Kamilla helped me out a lot. She got all the paper work done in under 30 mins!!! She's the best!! More
Natalia was wonderfull We initially looked at another brand next to the Volkswagen dealership but were very unhappy with the customer service so we walked over to Orland VW. We initially looked at another brand next to the Volkswagen dealership but were very unhappy with the customer service so we walked over to Orland VW. Natalia greeted us, was very knowledgeable, polite, and answered our questions without being pushy. She helped us with our decision between the Tiguan and Sportwagen. This was easily the most stress free purchase we've had in over 40 years of car buying. The complete process was professional, quick and easy. We love our new Golf Sportwagen and can only thank the Mazda dealer for their lazy sales staff. More
Bad customer service for used VW I traded in my VW for a diesel one and it was an older model. Buying process did go smooth except for the fact that my stereo was broken when I purcha I traded in my VW for a diesel one and it was an older model. Buying process did go smooth except for the fact that my stereo was broken when I purchased the car. And that is why I am rating 3 stars only, not the case of sour grapes. I literally drove home ( 3 hrs) with no stereo and also waited for a whole month to get my new stereo as this was CPO. And the troubles did not stop there, what I am most disappointed is that I had to call the dealership several times to get the stereo delivered, so that itself should prove that customer service fell way short of the expectations. And to compensate for my troubles they offered to cover up my oil change. Which my service was performed in Dec 2015 but they have not paid for the oil change as of today , I waited 3 months. So basically the dealership wont keep its promise and will not honor their commitment , all resulting in me giving them lower rating. In my opinion customer service is the top thing that attracts me to a particular delarship and VW of orland park has severely disappointed me in this regard. More
Andrew was great to work with! I shopped around and compared prices from other dealerships. I recommend doing this. I worked with Andrew as the sales person at the Orland Park loca I shopped around and compared prices from other dealerships. I recommend doing this. I worked with Andrew as the sales person at the Orland Park location. He was friendly and helpful. I did not feel pressured. We went through a series of negotiations as I went through the process of becoming more specific in the product that I was interested in. In all cases Andrew was helpful in explaining the pros and cons of each product. It was for me to decide what I wanted to pay for. And in the end I leased a 2016 Passat S. I have had it a week and so far so good! I strongly suggest taking your time and shopping around for the product and price that you are comfortable with. Andrew did not pressure me to make a quick decision TODAY like others sometimes do. I appreciated that. More
Rave review I am pleased to extol the excellent service and salesmanship I was accorded with the purchase of my new Passat. It was a pleasure doing business with I am pleased to extol the excellent service and salesmanship I was accorded with the purchase of my new Passat. It was a pleasure doing business with Rich and the VW dealership of Orland Park. More
My fifth vehicle from VW Orland Park Our's was somewhat of a complicated purchase transaction this time but Kamila and Dustin made the process as easy as possible. I have been a loyal cu Our's was somewhat of a complicated purchase transaction this time but Kamila and Dustin made the process as easy as possible. I have been a loyal customer for many years basically because the sales and service staffs are on top of their game and deliver the best possible experience every time. Everyone is very professional. I highly recommend this organization for anyone looking for an honest and dedicated dealership. More