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Volkswagen of Orland Park

Orland Park, IL

3.9
731 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better? We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!! When you buy or lease from Volkswagen of Orland Park you will receive: Complimentary first tank of fuel. Complimentary car washes after every service visit. Complimentary refreshments for sales and service customers. Complimentary Wi-Fi in our comfortable customer lounge. Priority appointment scheduling for service and maintenance. Discounts on VW apparel. And much more. Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
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8920 W 159th St

Orland Park, IL

60462

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Showing 731 reviews

January 28, 2017

Outstanding experience. Andrew Novak was extremely helpful to me in navigating the purchase of a new vehicle, in obtaining the model I wanted within 24 hours and explaining a More

by VW No.1 Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Skibinski, Dustin Hill, Andrew Novak
Feb 01, 2017 -

Volkswagen of Orland Park responded

Thank you so much for this 5-star review about your experience! We always enjoy hearing from our customers. I am pleased to hear that Andrew and our team has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. Sincerely, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

January 28, 2017

Friendly, efficient service - they take care of everything We decided to lease a new vehicle as our previous lease would expire soon. My husband called and was informed that if we came in right away, there we More

by dvanderw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Credelle
Feb 01, 2017 -

Volkswagen of Orland Park responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We’re so glad you’re happy with your new lease and we look forward to working with you again! Sincerely, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

December 30, 2016

Jetta I was driving a 2008 vw rabbit until I realized I needed to upgrade they made it so easy , got me a great rate (better then ford and chevy , and gave More

by Gclegacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Novak
Jan 03, 2017 -

Volkswagen of Orland Park responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am grateful to hear that Andrew and our team worked hard enough to get you a great deal and make your purchase completely painless. Best, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

December 30, 2016

Best Prices. I finally decided it was time for a new car after 11 years. Andrew Novak made it very easy to decde on my new car. More

by Charlie F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Novak
Jan 03, 2017 -

Volkswagen of Orland Park responded

Charlie, thank you and congratulations on your purchase! We are so very pleased that Andrew could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business and we hope to see you again! Regards, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

December 23, 2016

She is the Best Kamila, has sold me all 3 of my cars and she is awesome. She really takes her time to make sure you are getting everything you need and when you need More

by DivaLeeta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Labuda
Dec 26, 2016 -

Volkswagen of Orland Park responded

Thank you for taking the time to share your feedback! I am very pleased to hear Kamila’s consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Volkswagen of Orland Park. We look forward to assisting you again! Best, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

December 08, 2016

Awesome Experience Rich helped me have an awesome experience buying a VW. Answered any question that came up and helped make the experience painless. Highly recommend More

by Anthony P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Munoz
Dec 09, 2016 -

Volkswagen of Orland Park responded

Thank you for taking the time to share with us, Anthony! The goal of the Volkswagen of Orland Park team is to ensure a painless and enjoyable purchasing process for each of our customers. Rich and the rest of our team are happy to read that you had an awesome experience. Please remember that we're always here to assist you with any future auto needs! Sincerely, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

December 02, 2016

Quality Quality Quality Rich was awesome! I met with him a few months back knowing that I will be in the market for a car in the near future. When I walked into the showroom More

by Cesar M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Munoz
Dec 05, 2016 -

Volkswagen of Orland Park responded

Cesar, thank you so much for this 5-star review about your experience! We always enjoy hearing from our customers. I am pleased to hear that Rich and our team were helpful and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We appreciate your business and we look forward to your next visit! Sincerely, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

November 18, 2016

The Best Car-shopping Experience I've Encountered Kamila was the most helpful car salesperson I have ever dealt with, and the service, without pressure, made the entire process of buying a car easy an More

by Celiza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Labuda, Dustin Hill
Nov 28, 2016 -

Volkswagen of Orland Park responded

Congratulations on your new vehicle, Celiza! Thank you for taking the time to write about your experience. It's great to know Kamila and our staff were able to provide you with the pressure-free and enjoyable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

November 09, 2016

Excellent Service The service department does an excellent job in being attentive your needs and explaining all options for your cars optimal performance. They are pro More

by kmiller1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Skibinski, Jim Everette
Nov 10, 2016 -

Volkswagen of Orland Park responded

Thank you for your kind words! We are very happy to hear that our team was so attentive during your visit to our dealership, and that they gave you options on what is needed on your car! We appreciate your business and we look forward to working with you again in the future! Regards, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

November 03, 2016

Good Price and Professional service This dealer was my first stop, they surprised me with a good out door price. Then I thought I don't need to stop by other dealers. Also, they provided More

by Eason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Hill, Andrew Novak
Nov 04, 2016 -

Volkswagen of Orland Park responded

Eason, we are pleased to hear that you had an excellent experience with Andrew and Dustin. All of us here at Volkswagen of Orland Park would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Drive safely! Best regards, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000

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