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Volkswagen of Orland Park

Orland Park, IL

3.9
731 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better? We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!! When you buy or lease from Volkswagen of Orland Park you will receive: Complimentary first tank of fuel. Complimentary car washes after every service visit. Complimentary refreshments for sales and service customers. Complimentary Wi-Fi in our comfortable customer lounge. Priority appointment scheduling for service and maintenance. Discounts on VW apparel. And much more. Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
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8920 W 159th St

Orland Park, IL

60462

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Showing 731 reviews

October 02, 2019

Great serivice ! Thanks for helping me get my atlas ! I appreciate your time and effort to get me the vehicle I wanted ! Thanks to Matt kutyna and the team. More

by B_OBORKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt kutyna
Oct 04, 2019 -

Volkswagen of Orland Park responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Paul Kay | General Sales Manager

October 02, 2019

Awesome customer service Ed the service manager was incredible in explaining service. He is calm and understanding. Everyone was very attentive without being overbearing durin More

by NURSEMICKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cannot remember the managers name or the fiancé guy, Ed Skibinski, Cameron Credelle
Oct 04, 2019 -

Volkswagen of Orland Park responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Paul Kay | General Sales Manager

October 02, 2019

Good as always, too bad they don’t take VW credit. My first time stopping by for a regular oil change. Usually I would schedule it but they told me: just come and will take care if you. And they did a More

by FLAVIOPONCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Villagomez
Oct 04, 2019 -

Volkswagen of Orland Park responded

Thanks for the great rating. Best, Paul Kay | General Sales Manager

September 24, 2019

Sevice Everyone was very nice. It was longer than expected because they hit some snags with the recall. They were also knowledgeable. Very clean waiting a More

by JODID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Everette
Oct 01, 2019 -

Volkswagen of Orland Park responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Paul Kay | General Sales Manager

September 19, 2019

Volkswagen Jetta Great service, great people, were able to find my vehicle in a different city and had the car transported to the dealership within two business days. More

by EFRIERSON15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan, Matt
Sep 20, 2019 -

Volkswagen of Orland Park responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best regards, Paul Kay | General Sales Manager

September 19, 2019

Fast service Great customer service. fast service. I took my vehicle in for service and they quickly diagnosed the problem. I was out of there in less than an ho More

by dnaunit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Villagomez
Sep 20, 2019 -

Volkswagen of Orland Park responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best regards, Paul Kay | General Sales Manager

September 19, 2019

DANIEL P The service manager Ed Skibinski is awesome and so is his whole team. They always treat my family great and give us great pricing , Plus we get in an More

by DPOLZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Skibinski, Sergio Villagomez, Jim Everette
Sep 20, 2019 -

Volkswagen of Orland Park responded

Thank you for this amazing review! We really appreciate your business. Best regards, Paul Kay | General Sales Manager

March 10, 2019

Town and Country If you are looking for a refreshingly honest approach to buying a car, then the Volkswagen of Orland Park is the place to go. From the salesperson, Jo More

by VW1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Juarez, Paul Kay
Mar 11, 2019 -

Volkswagen of Orland Park responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Bruce Phillips General Manager Volkswagen of Orland Park, 708-428-5000

April 12, 2018

No more VW. Warranty service on a Jetta with less than 50,000 miles because the engine had metal in one of the cylinders. 49,500 (approx.) The car was brought in More

by MIKE1317
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ed Skibinski, Bruce Phillips, Jim Everette
September 29, 2017

Easiest car buying experience ever. Everyone at the dealership was friendly and knowledgeable, especially Andrew. He took the time to explain every feature of my car and made sure that More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Novak
Oct 01, 2017 -

Volkswagen of Orland Park responded

Sam, Andrew is pleased to learn that you enjoyed your car buying experience with us! We look forward to servicing your vehicle soon. Sincerely, Eddie Bilo and Tye Lee Sales Managers (708) 428-5000

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