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Volkswagen of Orland Park

Orland Park, IL

3.9
731 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better? We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!! When you buy or lease from Volkswagen of Orland Park you will receive: Complimentary first tank of fuel. Complimentary car washes after every service visit. Complimentary refreshments for sales and service customers. Complimentary Wi-Fi in our comfortable customer lounge. Priority appointment scheduling for service and maintenance. Discounts on VW apparel. And much more. Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
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8920 W 159th St

Orland Park, IL

60462

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Showing 731 reviews

October 15, 2019

great it was great i loved it quick and clean great job honest mechanic i recommend to any one who needs service on their car ok More

by MHECK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Everette
October 12, 2019

Oil change Very courteous, explained what they were going to do. Left off a star because they did not wash my car. It had rained that day, but was not raining wh More

by MARGO0377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know my service reps name
October 12, 2019

Nice experience My experience was great Jose is a polite, funny and patient man. The over all staff was very good and professional. Will recommend to others. More

by delorisoliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Everette
October 10, 2019

The service was great! Continue to have the great personality and positive reassurances got the VW family. We felt appreciated as customers.😜 Will be back!!!!’nnnnn!!!!!Loo More

by MELO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bryan
October 10, 2019

Great Customer Service. Great customer service. The customer waiting area was nice and clean and stocked with plenty of water,soda, coffee and snacks. I would refer anyone lo More

by PAMON2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
October 06, 2019

Always informative and able to answer all my questions. you never have to wait when you schedule an appointment here. service is awesome! Brad is the best! facility is clean and location is great! would More

by WINKIE705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad....he is the best!
Oct 08, 2019 -

Volkswagen of Orland Park responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Paul Kay | General Sales Manager

October 06, 2019

Platinum experience Car shopping is never fun. It is tedious and time consuming. But at Volkswagen of Orland Park that was not the case. Excellent service, friendly, k More

by Linz1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill (finance) Eddie’s son (sorry I can’t remember his name) he was our sales guy and he was amazing. , Eddie Bilo
Oct 08, 2019 -

Volkswagen of Orland Park responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Eddie Bilo, Sales Manager

October 05, 2019

Great Service Went in for express service oil change. Check in was fast and length of service and price were as estimated. There weren’t any up sales which I apprec More

by ebinvw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Villagomez, Jim Everette
Oct 08, 2019 -

Volkswagen of Orland Park responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Paul Kay | General Sales Manager

October 05, 2019

Fast and Easy Service went smooth and they got everything done in the time that they promised. They were nice and every professional as well. Will definitely go the More

by ivanhuerta14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Villagomez, Jim Everette
Oct 08, 2019 -

Volkswagen of Orland Park responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Eddie Bilo | Manager

October 04, 2019

professional yet personal Thanks to the great service and attention from the staff! They were pleasant, professional but also very personable and easy to deal with. Thanks fo More

by ALIRONUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Gelushia
Oct 04, 2019 -

Volkswagen of Orland Park responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Eddie Bilo | Sales Manager

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