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Volkswagen of Orland Park
Orland Park, IL
731 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better?
We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!!
When you buy or lease from Volkswagen of Orland Park you will receive:
Complimentary first tank of fuel.
Complimentary car washes after every service visit.
Complimentary refreshments for sales and service customers.
Complimentary Wi-Fi in our comfortable customer lounge.
Priority appointment scheduling for service and maintenance.
Discounts on VW apparel.
And much more.
Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 731 reviews
November 04, 2019
Excellent sales team Dylan, really went above and beyond in helping me find the right vehicle and explaining my options. I will definitely but coming back again when it Dylan, really went above and beyond in helping me find the right vehicle and explaining my options. I will definitely but coming back again when it is time for a new vehicle. More
by DHOELKER2
Verified CustomerEmployees Worked With
Dylan Oelker
November 03, 2019
Great service again, as always! Ed and Sergio always exceed my expectations for providing great service and getting it done right the first time! Got an appointment when I wanted it Ed and Sergio always exceed my expectations for providing great service and getting it done right the first time! Got an appointment when I wanted it and work was completed on time. Sergio called me to provide updates and also when it was complete. Thanks guys! More
by Mattski
Employees Worked With
Lisa the cashier, Ed Skibinski, Sergio Villagomez
November 01, 2019
Great customer service Go here to get a car for a hassle free experience and without the pressure the other dealers put on you. They won't chase you through the parking lot Go here to get a car for a hassle free experience and without the pressure the other dealers put on you. They won't chase you through the parking lot or make you decide on anything you don't love. Overall i was in and out in less than 2 hours with my plates. Very good customer service and extremely knowledgeable. Natalia was very helpful and Matt was very honest and straightforward about giving me the best offer. Would recommend and was much more affordable than hawk ve of joliet. Hawks best price was twice as expensive as the deal i got. More
by pdrouillard01
Employees Worked With
Natalia Szwab
October 31, 2019
So far so good! This is my very first VW! So far my experience with the dealership has been good on the sales side. My salesman, Juan Juarez was friendly, knowledgea This is my very first VW! So far my experience with the dealership has been good on the sales side. My salesman, Juan Juarez was friendly, knowledgeable, professional, honest and not pushy in the least. He was able to help me negotiate an acceptable price for both my trade and the new vehicle I purchased. Because of my extremely positive experience with Juan I would consider returning for another VW when the time comes. More
by GCHI2550
Employees Worked With
Jose Juarez, sales associate , Eddie Bilo
October 31, 2019
Awesome Customer Experience Jose worked his TDI magic again. The coordinator was thorough and I was in and out on a Saturday afternoon in less than 60 minutes. Ed Skibinski is a Jose worked his TDI magic again. The coordinator was thorough and I was in and out on a Saturday afternoon in less than 60 minutes. Ed Skibinski is a excellent Service Manager because on his day off the shop ran like a finely tuned engine! More
by Double Diesel
Employees Worked With
Jose
October 31, 2019
Rust repair Brought my car in for a warranty rust repair. They were very accommodating and the quality of the repair work is very good. Scheduling was no proble Brought my car in for a warranty rust repair. They were very accommodating and the quality of the repair work is very good. Scheduling was no problem. More
by PERRYSTATHAKIS
Employees Worked With
Brad Galusha, Ed Skibinski, Sergio Villagomez
October 30, 2019
Fast Easy and Accommodating I had a safety recall done for my airbag. Service desk was very helpful. They finished the work much faster than I expected. They went above and beyon I had a safety recall done for my airbag. Service desk was very helpful. They finished the work much faster than I expected. They went above and beyond for both customer service, and the work itself. Thanks! More
by JMIRKOV12
Employees Worked With
I think his name was Brad
October 30, 2019
Great customer service Came in for oil change & tire rotation. Sergio was great - 5 star customer service. Greeted me promptly & gave me an accurate wait time, answered all Came in for oil change & tire rotation. Sergio was great - 5 star customer service. Greeted me promptly & gave me an accurate wait time, answered all my questions. More
by SANDRAPITELLO
Employees Worked With
Sergio Villagomez
October 29, 2019
Long time to buy new car Had a meeting to buy the car set up for 12:00 Didn’t finish the paperwork until almost 3:00 I Specifically asked for this to be a fast transact Had a meeting to buy the car set up for 12:00 Didn’t finish the paperwork until almost 3:00 I Specifically asked for this to be a fast transaction I have Bought 5 new cars in the last 12 months and this took the longest by far More
by COOPER100
Employees Worked With
Jake
October 28, 2019
Good Experience The folks at Orland VW did care that I was satisfied with VW and the prices. I have been leasing a VW from Orland for years and decided to buy a car t The folks at Orland VW did care that I was satisfied with VW and the prices. I have been leasing a VW from Orland for years and decided to buy a car this year and they offered me a fair price for my new Tiguan. I was especially happy with the total amount of time to buy, as I tend to become impatient with that process. Did not take too long. Very pleased with the Tiguan so far. More
by JENNIFER.MAREC572
Employees Worked With
Natalia Szwab
