Volkswagen of Orland Park

Great experience Service department was very nice and helpful. Very pleasant experience. I’m very happy I choose Volkswagen to lease my car, everyone is/was always so Service department was very nice and helpful. Very pleasant experience. I’m very happy I choose Volkswagen to lease my car, everyone is/was always so helpful and not pushy or overbearing More

Excellent Great customer service and great work done on the car. I will always come back. Plus I Know I am getting the right parts for my car and not bad ones. Great customer service and great work done on the car. I will always come back. Plus I Know I am getting the right parts for my car and not bad ones. More

got needed work done. Wish someone would have told me my car was ready. I was told my car was going into the wash and would be done in about 10 minutes. Thirty minutes la Wish someone would have told me my car was ready. I was told my car was going into the wash and would be done in about 10 minutes. Thirty minutes later I went down to the cashier who said my car was ready. I don't know how long it was ready but it was outside with another car blocking it. Had to wait for guy to get keys to move the other car. My car wasn't washed but I wasn't going to wait again. No big deal but I felt like someone forgot about me. More

Very friendly,informative,efficient service department. I had my car serviced for an oil change I had some questions regarding snow tires and batteries which were answered to my satisfaction by the service I had my car serviced for an oil change I had some questions regarding snow tires and batteries which were answered to my satisfaction by the service advisor Brad. The oil change was done quickly and they gave my car a free hand car wash which was a nice unexpected extra. This was my first time coming to this service center and I came away impressed. More

Great quick efficient service I arrived without an appt but they got me right in. The service was quick and easy and the service manager explained things about future service needs I arrived without an appt but they got me right in. The service was quick and easy and the service manager explained things about future service needs to me. I was offered a beverage while I comfortably waited. I’ll be back. More

Professional and Friendly This place is so amazing. The service was incredible and they were very knowledgeable in the service center And not try to kill your pockets LOL. They This place is so amazing. The service was incredible and they were very knowledgeable in the service center And not try to kill your pockets LOL. They are very professional and I felt at home. I love this place. These guy are great. I highly recommend this place. For real. I remotely had an amazing experience. I will be back and I will forward customers/client to this place of professional, sound, clean business!!! Thanks More

Took to long I came in for an oil change & tire rotation. The process took an hour & a half. That's an inconvenience. Maybe providing appointments for this service I came in for an oil change & tire rotation. The process took an hour & a half. That's an inconvenience. Maybe providing appointments for this service would help , but you don't give appointments! More

New car, first time service This was our first time getting a oil change because we have a new car. First off, i am shocked at the price of oil changes, but understand i do not This was our first time getting a oil change because we have a new car. First off, i am shocked at the price of oil changes, but understand i do not need one until I hit 10,000 miles. Brad took the time to explain all of this to me which helped me understand the maintenance needed for our Atlas. Definitely a five star for Brad. On another note...i am disappointed that your waiting did not give off a warm feeling. Glad there was water, coffee, etc, but was hoping there would be Bavarian pretzels or German chocolates to snack on. More

Excellent Customer Service Brad was extremely task oriented! He was kind, courteous and friendly. I highly recommend the Orland Park dealership because of him! Thank you from Brad was extremely task oriented! He was kind, courteous and friendly. I highly recommend the Orland Park dealership because of him! Thank you from Barbara More