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Volkswagen of Orland Park
Orland Park, IL
843 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better?
We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!!
When you buy or lease from Volkswagen of Orland Park you will receive:
Complimentary first tank of fuel.
Complimentary car washes after every service visit.
Complimentary refreshments for sales and service customers.
Complimentary Wi-Fi in our comfortable customer lounge.
Priority appointment scheduling for service and maintenance.
Discounts on VW apparel.
And much more.
Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 843 reviews
May 02, 2025
Great place great cars great staff and really great deals that’s all I got that’s all I got More
by RICKGONZALEZ.APM
Verified Customer
May 01, 2025
Terrell was a pleasre to work with. He was very straight forward which is what I appreciate during this process. Only part I would like to see different is if there was any way to have He was very straight forward which is what I appreciate during this process. Only part I would like to see different is if there was any way to have an extra financing manager available as waiting for that portion took the longest because there was a nother couple customers ahead of me. More
by tjpl24
April 29, 2025
Great experience with Kelly. Everything was done perfectly and with precision. All pricing and work done was at a fair price. Excellent service from the staff members! Everything was done perfectly and with precision. All pricing and work done was at a fair price. Excellent service from the staff members! More
by AMALOPSY61
Employees Worked With
Kelly
April 28, 2025
They accomodated me very well. The 2 salesmen, Moe & Chris, the manager and finance guy were all wonderful. It felt like a warm family transaction. They gave me all my options as The 2 salesmen, Moe & Chris, the manager and finance guy were all wonderful. It felt like a warm family transaction. They gave me all my options as far as different trim levels, prices & a decent price for my trade in. I think im officially committed to the Volkswagen brand. I ABSOLUTELY LOVE MY 2025 SEL-RLine Black-Cross sport Atlas! Thanks everyone! More
by SHOWME681
Employees Worked With
Other Employees :
Alex the Financial Manager was great also
April 27, 2025
I felt pressured. When called about the price on the paperwork. They wouldn’t call me back. The 60,000 suv had a crack in the windshield and they sent a guy to my h When called about the price on the paperwork. They wouldn’t call me back. The 60,000 suv had a crack in the windshield and they sent a guy to my house to fill the crack. Not replace it. Brand new suv. More
by MICHAELBLOUNT
April 24, 2025
I had great service as always. People were professional and helpful. I used a coupon so I had a decent price for the oil change. I keep coming back People were professional and helpful. I used a coupon so I had a decent price for the oil change. I keep coming back More
by TENENKOU
Employees Worked With
Alvardo
April 24, 2025
The experience was wonderful from the sales, to management the only thing is i need the paperwork for the 2024 Atlas Sport, i received all paperwork for the 2025 Atlas for my wife truck but i did n management the only thing is i need the paperwork for the 2024 Atlas Sport, i received all paperwork for the 2025 Atlas for my wife truck but i did not receive paperwork for the 2024 Atlas Sport, Finance manager and sales clerk terrell never sent me the paperwork, other than that i was very please with the ICARE Core Values the dealer displayed with Integrity, Commitment, Advocacy, Respect and Excellence. More
by KEVIN.JONES13
April 24, 2025
VW does my oil changes and transmission fluid change. However, I am about to change one front wheel bearing by myself, because you want $1000. However, I am about to change one front wheel bearing by myself, because you want $1000. More
by KBRUGIONI
Employees Worked With
Service dept. only
