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Volkswagen of Orland Park
Orland Park, IL
870 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better?
We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!!
When you buy or lease from Volkswagen of Orland Park you will receive:
Complimentary first tank of fuel.
Complimentary car washes after every service visit.
Complimentary refreshments for sales and service customers.
Complimentary Wi-Fi in our comfortable customer lounge.
Priority appointment scheduling for service and maintenance.
Discounts on VW apparel.
And much more.
Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 870 reviews
June 07, 2025
The customer service was wonderful gentleman took the time to explain extra stuff about my vehicle to me time to explain extra stuff about my vehicle to me More
by VITA_SPAULDING
Verified Customer
June 06, 2025
Andrew was very knowledgeable, very dedicated to his job. He is the definition of a people person. Bought me dunkin donuts made sure my kids were entertained with the tv while we conducted business. Listened He is the definition of a people person. Bought me dunkin donuts made sure my kids were entertained with the tv while we conducted business. Listened to my every needs and wants. Highly recommend going to see Andrew. Has a twin brother in finance Alexander Morales who made the process go by very smooth. Very transparent with paperwork. I am one to not purchased warranties but Alex broke it down very clear and gave me great price i couldnt pass up. If i can rate dealership 10 stars I will. More
by Moralesa121691
June 06, 2025
Andrew Morales was very knowledgeable and made the process very smooth. Highly recommend him as a sales representative. process very smooth. Highly recommend him as a sales representative. More
by Moralesa121691
June 05, 2025
I just bought a 2024 W Jetta. I am recently retired and 73 years old. I did my homework. Compared vehicles and researched the value of my trade in. I was surprised how close we I am recently retired and 73 years old. I did my homework. Compared vehicles and researched the value of my trade in. I was surprised how close we were. After a few back and forth negotiations, we had a deal. I love the vehicle. It feels solid and holds the road. It has all the safety features. The dashboard is easy to understand and operate (good for old guys). Mitch was my salesperson. He knew the car inside and out. He helped me set it up and connect my phone. This is the first time I didn't mind the car buying experience. I actually enjoyed hanging out with their salespeople and staff. They treated me with the respect I have earned over the years. More
by gus
June 04, 2025
Very clean work place everyone is very friendly and very helpful very understanding and willing to work with you helpful very understanding and willing to work with you More
by CONSUELO_1977
Employees Worked With
June 04, 2025
Mitch was very friendly and knowledgeable, and found us the answers to any questions he did not know the answer to. Andy was quick and efficient. I did not work with Gleb, did not rate him. I feel confi the answers to any questions he did not know the answer to. Andy was quick and efficient. I did not work with Gleb, did not rate him. I feel confident returning with my car for service and recommending VW of Orland to anyone looking to buy. More
by ERIN.WINCZO
June 03, 2025
andy was my salesman and very very very very helpful. i did work with gleb. i did work with gleb. More
by DESPAINJEFFREY
June 02, 2025
Fast and friendly interaction regarding a recall repair. Communication was on point. Satisfied with results. Communication was on point. Satisfied with results. More
by JUWAYYIDMOM
Employees Worked With
