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Volkswagen of Orland Park
Orland Park, IL
900 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better?
We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!!
When you buy or lease from Volkswagen of Orland Park you will receive:
Complimentary first tank of fuel.
Complimentary car washes after every service visit.
Complimentary refreshments for sales and service customers.
Complimentary Wi-Fi in our comfortable customer lounge.
Priority appointment scheduling for service and maintenance.
Discounts on VW apparel.
And much more.
Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 900 reviews
July 19, 2025
Kelly has awesome customer service skills Meet n greet with excellence as always thanks Kelly with excellence as always thanks Kelly More
by Laquanda
Verified Customer
July 14, 2025
The service person Kelly was very helpful and polite, my vehicle was done in a timely manner and was actually finished ahead of time which made me happy. vehicle was done in a timely manner and was actually finished ahead of time which made me happy. More
by Atlas
Employees Worked With
Kelly
July 14, 2025
chris p alex and matt were great made my purchase easy and now i drive a new audi and now i drive a new audi More
by veronicaguzy
July 14, 2025
I would not recommend this dealership to anyone. They were not honest about final price. I agreed to a price at signing and when I got my first statement it was 30.00 higher then agreed upon. When I They were not honest about final price. I agreed to a price at signing and when I got my first statement it was 30.00 higher then agreed upon. When I went back and confronted them about the hidden cost they only offered half the $$ for the difference in agreed upon price. Also general manager of the dealership told me directly he couldn’t care less about these reviews. Very disappointed in this whole buying experience with Volkswagen and it was the first time I decided to move from a ford vehicle to a Volkswagen. Not so sure I’ll do that ever again based on this experience. More
by MICHELE_HACKL
Employees Worked With
July 11, 2025
Very very professionalVery very professional my salesperson and the manager were very very helpful I would return salesperson and the manager were very very helpful I would return More
by WARDJANETTE74
July 11, 2025
The experience with Volkswagen staff has been incredibly disappointing. Once the sale is made, their attitude shifts completely. They become arrogant, rude, and dismissive—acting as if answering a simple qu disappointing. Once the sale is made, their attitude shifts completely. They become arrogant, rude, and dismissive—acting as if answering a simple question is beneath them. There’s a clear lack of respect or interest in helping you once you’re already a Volkswagen owner. The cockiness and unprofessionalism from the staff are shocking, especially considering how friendly and helpful they are before the purchase. It’s disheartening to see such a drastic change in treatment the moment they no longer need to win you over. More
by Octoberlove05
July 11, 2025
Always very efficient, Always very kind and respectful. Always answer every question with knowledge.and wisdom. Always answer every question with knowledge.and wisdom. More
by CARCADAN42
Employees Worked With
July 11, 2025
Kelly was the zenith as it comes to customer service! He made sure that i was informed every step of the way! I appreciate his attention to detail! He made sure that i was informed every step of the way! I appreciate his attention to detail! More
by DLHOLLIMON
Employees Worked With
Kelly
