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Volkswagen of Orland Park
Orland Park, IL
1,169 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better?
We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!!
When you buy or lease from Volkswagen of Orland Park you will receive:
Complimentary first tank of fuel.
Complimentary car washes after every service visit.
Complimentary refreshments for sales and service customers.
Complimentary Wi-Fi in our comfortable customer lounge.
Priority appointment scheduling for service and maintenance.
Discounts on VW apparel.
And much more.
Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,169 reviews
January 11, 2026
I came in for an oil change and recall for my vehicle. My service writer was very efficient and kept on contact with me throughout my service. My car was done before the promised time. My service writer was very efficient and kept on contact with me throughout my service. My car was done before the promised time. More
by elishaj1980
Verified Customer
January 10, 2026
10K miles service took way too long, at the end was given someone else’s recommendations, and the service manager tried to convince me that my car breaks were half worn after only 9k. Did not want to listen someone else’s recommendations, and the service manager tried to convince me that my car breaks were half worn after only 9k. Did not want to listen to my shock that this happens this quickly and said something like, that’s normal for VW to wear pads on the rear. Other than being nearest to my house, I would not be coming back as it’s hard to trust people if they don’t have attention to detail or try to fix someone else’s car solutions on my vehicle More
by levin1964
Employees Worked With
Kelly
January 10, 2026
Very smooth transaction everything went as expected. Sales team went above and beyond to make sure we were satisfied Sales team went above and beyond to make sure we were satisfied More
by TDURNAS71
January 10, 2026
It wasn't a good experience. I asked them several times to cancel the warranty on my vehicle, and I had to go there multiple times. I felt like they didn't want to help me. I asked them several times to cancel the warranty on my vehicle, and I had to go there multiple times. I felt like they didn't want to help me. More
by MOROJD30
January 07, 2026
Everyone is kind and takes care of all my concerns, manager Rick is awesome! They are great! manager Rick is awesome! They are great! More
by CLAUDINEMASTALERZ67
January 07, 2026
I was sold a vehicle with an empty gas tank and it was past due for an oil change. The owner of the establishment corrected this issue, but a week after my oil change, the check engine light came on. I ca past due for an oil change. The owner of the establishment corrected this issue, but a week after my oil change, the check engine light came on. I called to ask what to do next, got no response. Called back a few days later and was given the phone number for my warranty company. More
by TORRIEFRAHM122
Employees Worked With
Mo, Alex
