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Volkswagen of Orland Park
Orland Park, IL
843 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better?
We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!!
When you buy or lease from Volkswagen of Orland Park you will receive:
Complimentary first tank of fuel.
Complimentary car washes after every service visit.
Complimentary refreshments for sales and service customers.
Complimentary Wi-Fi in our comfortable customer lounge.
Priority appointment scheduling for service and maintenance.
Discounts on VW apparel.
And much more.
Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 843 reviews
Verified Customer
May 13, 2025
I was pleased with the service provided however I am disappointed that I had to incur a 3% service charge to pay with a credit card. I do not feel comfortable carrying around large sums of money due to disappointed that I had to incur a 3% service charge to pay with a credit card. I do not feel comfortable carrying around large sums of money due to loss or left and having a $1000+ bill from the dealership’s service department occurs very easily. I think the dealership should go back to waived credit card fees. Or maybe I should look for another company More
by DJBEASON95
Employees Worked With
Kelly from service
May 13, 2025
Vehicle wasn’t washed Process was rushed Certain promises were not in writing (ie: 3 years of oil changes free) promises were not in writing (ie: 3 years of oil changes free) More
by CARINGHEARTSCC
Employees Worked With
May 10, 2025
I love coming here! They get me in and out.if there’s a problem they keep you informed, I switched dealerships and now Orland is my go to whenever I need service! Everyo They get me in and out.if there’s a problem they keep you informed, I switched dealerships and now Orland is my go to whenever I need service! Everyone is helpful More
by MSJANET77
Employees Worked With
Kelly in service department
May 07, 2025
My salesman Eric took great care of me, it was a great experience to be there. experience to be there. More
by VDORENE41
May 06, 2025
The employees were very helpful and kind. From the services intake, sales and parts associates. Excellent customer service! From the services intake, sales and parts associates. Excellent customer service! More
by SERVER4519
May 06, 2025
They work promptly and took care of business,and kind also generous . And work well with my needs also generous . And work well with my needs More
by MICHELLE.DINGLE.100
May 04, 2025
Kelly was great at the service center. He was communicative and I was well informed about the progress of my vehicle during my recent oil change and recall appointment. He was communicative and I was well informed about the progress of my vehicle during my recent oil change and recall appointment. More
by KYNYAHTA.W
Employees Worked With
Kelly
May 03, 2025
The employees were very helpful and kind. From the services intake, sales and parts associates. Excellent customer service! From the services intake, sales and parts associates. Excellent customer service! More
by josephmatth
