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Volkswagen of Orland Park
Orland Park, IL
795 Reviews
Welcome to the DealerRater page for Volkswagen of Orland Park. Please consider us for your next New or Pre-Owned Volkswagen or to handle your Pre-Loved Volkswagen's maintenance needs. We're here to make sure you have a good time purchasing and owning your Volkswagen. What makes us better?
We are Chicagoland's ONLY Five-Time Customer First Club Award recipient!!
When you buy or lease from Volkswagen of Orland Park you will receive:
Complimentary first tank of fuel.
Complimentary car washes after every service visit.
Complimentary refreshments for sales and service customers.
Complimentary Wi-Fi in our comfortable customer lounge.
Priority appointment scheduling for service and maintenance.
Discounts on VW apparel.
And much more.
Please let us show you why we are the best Volkswagen Dealer in the Chicagoland area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 795 reviews
April 03, 2025
While the repair was fone in a reasonable time, it took an hour for my car to go through the complimentary car wash. This was an exterior wash only. I didn't ask for tge wash and it added an extra hour to an hour for my car to go through the complimentary car wash. This was an exterior wash only. I didn't ask for tge wash and it added an extra hour to my time at the dealership. More
by DEBOMALLEY
Verified CustomerEmployees Worked With
Not sure who i worked with
April 01, 2025
I found that Eric was very nice and transparent which I appreciated and made our experience better. He was the best part of the process appreciated and made our experience better. He was the best part of the process More
by KATESCOTT723
April 01, 2025
Overall it was pleasant experance Sales team was great and would send people to this store and would send people to this store More
by HOWARDSTANG1
March 31, 2025
Brought a vehicle in for first service, and Kelly was fantastic. He explained everything that would be done, answered all my questions, and gave me a realistic estimate of when the work would be complete fantastic. He explained everything that would be done, answered all my questions, and gave me a realistic estimate of when the work would be complete. The waiting area was clean, quiet, and I was able to work while I waited. A great overall experience. More
by CGRAHAMKSU
Employees Worked With
Kelly
March 31, 2025
We were treated very well and appreciate the time they spent with us, even though they were very busy. spent with us, even though they were very busy. More
by RWANDERSEE
March 30, 2025
Eric was great. The wait was just so long. It made the experience feel like we should have went somewhere else. The wait was just so long. It made the experience feel like we should have went somewhere else. More
by KIERICKASMITH
Employees Worked With
March 29, 2025
I purchased my 2024 in September. I have had problems with losing the connection for Apple Car Play. I brought it back to the dealer and they find nothing wrong. I am dissatisfied I have had problems with losing the connection for Apple Car Play. I brought it back to the dealer and they find nothing wrong. I am dissatisfied that I paid for a feature on my car and it does not work perfectly. More
by ELWEERT
Employees Worked With
Unknown
March 28, 2025
Just an oil change for my 2007 Rabbit. I was a little surprised when Kelly told me that it would likely take 2 hours for the work (maybe as much as 3). I had an appointment for the work I was a little surprised when Kelly told me that it would likely take 2 hours for the work (maybe as much as 3). I had an appointment for the work and in mind thought about 1 hour. The actual time was about 1 1/2 hours so better than they estimated. Kelly also did a good job explaining additional recommendations for needed repairs. I waited in the nice waiting area and also looked at some of the new vehicles on display. More
by hartmans78
Employees Worked With
Kelly Smith
March 28, 2025
Excellent customer service every time I make an appointment for my vehicle. The service team is the BEST! Always fast and friendly service. I also appreciate the complimentary car washes. Thank y appointment for my vehicle. The service team is the BEST! Always fast and friendly service. I also appreciate the complimentary car washes. Thank you VW of Orland Park, Il. More
by Christina
Employees Worked With
Kelly and Moe
