Volkswagen of Orland Park

I had great service as always. People were professional and helpful. I used a coupon so I had a decent price for the oil change. I keep coming back People were professional and helpful. I used a coupon so I had a decent price for the oil change. I keep coming back More

The experience was wonderful from the sales, to management the only thing is i need the paperwork for the 2024 Atlas Sport, i received all paperwork for the 2025 Atlas for my wife truck but i did n management the only thing is i need the paperwork for the 2024 Atlas Sport, i received all paperwork for the 2025 Atlas for my wife truck but i did not receive paperwork for the 2024 Atlas Sport, Finance manager and sales clerk terrell never sent me the paperwork, other than that i was very please with the ICARE Core Values the dealer displayed with Integrity, Commitment, Advocacy, Respect and Excellence. More

VW does my oil changes and transmission fluid change. However, I am about to change one front wheel bearing by myself, because you want $1000. However, I am about to change one front wheel bearing by myself, because you want $1000. More

They were able to get me in quickly after I expressed my problem and they walked me through everything to make an informed decision about the services I needed. Kelly, my service advisor, went above and bey problem and they walked me through everything to make an informed decision about the services I needed. Kelly, my service advisor, went above and beyond in customer service. I was very pleased with my services and my experience. More

Really disappointed with this service. First no calls before the text as to looking at the service ticket. The service suggested from the visit was over 2000 dollars. One was spark plugs First no calls before the text as to looking at the service ticket. The service suggested from the visit was over 2000 dollars. One was spark plugs which the car does not even have. No personal communication. Sick of being texted by Alex as to whether I want to know the value of the car and whether I want to upgrade and trade in. More

Great experience, walked in with an old lease, drove away in a new Taos. Thanks! in a new Taos. Thanks! More

I have been taking my car to this dealership for 3 years now.Im very impressed concerning their service, the staff is very friendly, very professional, service is good.Never had any issues about anything wi now.Im very impressed concerning their service, the staff is very friendly, very professional, service is good.Never had any issues about anything with them.I wouldn't have a problem with recommend them to any one.They do ,and service professional service,@ all times. More

Everything was from beginning to end. . the only thing I recommend is that you offer more amenities so our guests can enjoy the experience wile waiting for our vehicles . the only thing I recommend is that you offer more amenities so our guests can enjoy the experience wile waiting for our vehicles More

The dealership was clean and the service personal were very friendly and helpful. The service department finished the work ahead of schedule very friendly and helpful. The service department finished the work ahead of schedule More

In my 28 years or purchasing cars in dealing with dealers this by far is the worst unprofessional unreliable and resourceful dealership I’ve ever dealt with my car was serviced for head gasket repair. It too this by far is the worst unprofessional unreliable and resourceful dealership I’ve ever dealt with my car was serviced for head gasket repair. It took five days longer than promised. No loan was available. My car was returned with driver seat, plastic crack Someone else had programmed their cell phone to my radio. I will never return to this dealership again I almost do not wanna buy another Volkswagen ever again. More